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Coach / Trainer - ABC Trainerize

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194 results found

  1. Client's Address on the Invoice (Requirement by Law)

    This is probably also the part of Client Management.

    This is essential for some countries (like Germany, for example), because it's obligatory by law.
    All invoices have to have both billing addresses, of the business, and of the customer.

    Currently, there is no possibility for me to collect the address of a customer, to adjust the address in the client's profile if I collected it somewhere, and it's not stated in the sent invoices.

    I could get fined if someone checks and I don't have this information on my invoices because as I said, it's obligatory by law.

    Could you…

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  2. Overall Business Analytics & Display for Trainer (Excel Display Format)

    A great feature would be the ability to download an excel document (or even a cool Trainerize generated document) that shows business related stats like:

    1.) Average spend per client (based on how many products they buy)
    Reason - Helps to see what you could expect most clients to purchase or spend with you. If a client is purchasing under that number you could potentially upsell (can explain more if needed)

    2.) Individual client spend
    Reason - Are most clients buying several products or just one hot product?

    3.) Your client retention/attrition (as a metric and not a timeline) -…

    1 vote

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    1 comment  ·  Payments  ·  Admin →
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  3. Show how many session packs a client purchases in confirmation email to trainer

    Currently, the confirmation email we receive only shows that generic purchase of sessions was made. It does not inform me if they purchased 1, 5, or 15 sessions.

    It becomes a time wasting process to go into the purchases, then transaction tab and divide the total purchase amount to figure out the sessions the client now has in order to schedule it appropriately on my appointment calendar.

    An auto renewal message after their total sessions are used would also save the trainer tons of time!

    2 votes

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  4. Flexibility to create invoices for clients

    I would like more flexibility to create invoices for clients. Currently, I use another platform to create invoices for some of my clients. Trainerize only gives the option to bill a client monthly for a main program. I have some client that do split payments and some clients that do package sessions that are not monthly payments. The other plat form that I use, gives me the flexibility to create invoices that will allow my client to make their payments. I would for that flexibility within Trainerize also.

    8 votes

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    1 comment  ·  Payments  ·  Admin →
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  5. Charge EURO even tho my bank account is in UK

    It's not possible for me to link Stripe because My bank account is in UK and in EURO and Trainerize think it's only Pound in Uk. And the true is you CAN have a Euro bank account in UK...It would be also great for any other currency too

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  6. Ability to lock a client in for a contract term for installments

    I want to be able to take x monthly payments for period and lock the client in once they've agreed to the product.

    61 votes

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    4 comments  ·  Payments  ·  Admin →
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  7. Set up Trainerize pay in Kenya

    Set up trainerize pay in Kenya ASAP

    4 votes

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    2 comments  ·  Payments  ·  Admin →
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  8. Ability to pin ads on the dashboard to upgrade or buy session packs

    I would like the ability to post a banner to ask members to buy session packs or upgrade to a nutrition coaching add-on on the dashboard.

    7 votes

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  9. Ability to embed my trainer's profiles all on my own website

    Right now, my trainers fill out their profiles on their Trainerize account. It would be great to be able to just embed this onto my own website so I don't have to create my own website pages for them.

    1 vote

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  10. 7 votes

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    3 comments  ·  Payments  ·  Admin →
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  11. Sessions Payroll

    The ability to pull a report of how may sessions (including type of session) each trainer conducts for the pay period for payroll purposes.

    8 votes

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    1 comment  ·  Payments  ·  Admin →
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  12. 1 vote

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    0 comments  ·  Payments  ·  Admin →
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  13. Have an Option to Include Practitioner and/or Billing Number on Invoices

    Have an option to include details like practitioner/billing number on invoices.

    For practitioners/therapists like physios, RMTs, kinesiologists, etc, the ability to include practitioner and/or billing numbers on invoices is important so that the client can submit the invoice for insurance claims.

    3 votes

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    2 comments  ·  Payments  ·  Admin →
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  14. Allow clients to update payment info/cancel WITHIN the mobile app

    Even though they can cancel/update payment info through the website version of the app, no one understands this and it is confusing. Especially for custom branded apps.

    I currently have to either step them through the process of logging into the web version and finding where to cancel or update info, or (most often) just do it myself.

    There is also no direct link to the web version when they click on the "Payment Information" and "My Purchases" under the MORE screen. It simply says "Please sign in through the web app to manage your payment information".

    Even if canceling…

    15 votes

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  15. Ability to offer multiple levels of memberships that clients can upgrade and downgrade in app.

    Ability to offer like multiple tiers of memberships.
    - a basic membership (where users cannot message but can view their training)
    - a silver membership (where users can message)
    - a gold membership (with nutrition coaching and video calls)

    If a client wants to go from basic to silver, they can upgrade themselves in the app.

    5 votes

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  16. Ability for clients to pay subscriptions via ACH

    I want to pay my subscription via my bank account directly by entering bank information.

    11 votes

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    1 comment  ·  Payments  ·  Admin →
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  17. Product Images on Duplicated Products

    When duplicating a product, the product image isn't copied across. It would save time if the image was duplicated along with the rest of the details.

    1 vote

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  18. add a product to a client without making him pay for it

    Whenever you want to add a product to a client, it makes your client purchase it. If the trainer can add it, the client wouldn't have to pay for it and can start right away.

    1 vote

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  19. allow clients to leave a tip for their trainer

    Add a tip option to payments at checkout. There is a discount code box but it would be nice if there were also an area where clients can leave their trainer a tip.

    3 votes

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  20. Program pay at time of purchase, start program on specific day of the week

    It would be nice if the client would be charged the day they click purchase and not on the program start day. eg - if they purchase Wed but program starts on a Monday it messes up the program's days of the week. And have the option to add-on pre-programmed workouts that automatically load to their training program until the main program starts 'next ***'.

    3 votes

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