E-commerce - Appointments, Payments and Trainerize.me

We really want to help you make taking payments in Trainerize super easy! Once you've set up payments, we want to save you time by automating a lot of the program delivery process.

Help us understand what you need to take payments, sell products and book appointments via Trainerize.

We monitor this space frequently and this is one of the avenues we keep a pulse on what our trainers want.

Please add a new idea, or vote on an existing idea. If an idea is under review or completed, you will be notified by email.

Thanks!
  1. Allow Trainerize Pay in New Zealand Dollars

    Would be great to have the Trainerize Pay function available for New Zealand businesses

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. More billing plan Between STUDIO 100 and STUDIO 200

    Hi there!

    I would love to see between STUDIO 100 and STUDIO 200 a plan for STUDIO 150

    I think that is a big gap between 100-200 clients

    Many times I just go above 100 clients with 2-10 clients and I have to go studio 200.

    Only 40 usd between but in Hungary is counts a lot.

    What about
    STUDIO 100 for 150 USD
    STUDIO 150 for 175 USD
    STUDIO 200 for 200 USD

    Would be much more friendlier price and more manageable for me.

    Thanks
    Simon

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add the ability to redirect new buyers to a specified page after purchasing.

    One example: A new client pays for a coaching program then is immediately redirected to my calendly page to schedule a consultation.

    They could also be directed to an upsell page with more coaching add-ons.

    One more, be redirected to a document page to sign par-q's waivers, etc...

    18 votes
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  4. Show products first on Trainerize.me

    Show products first on Trainerize.me

    1 vote
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  5. Purchase Meal Plan on top of Program

    Provide clients with the ability to purchase a meal plan on top of a training program

    39 votes
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  6. UPSELL REMINDER: Send an email alert when a clients last scheduled payment goes through.

    UPSELL REMINDER: Send an email alert when a clients last scheduled payment goes through.

    3 votes
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  7. Exportable invoices and Earnings for accounting purposes

    Allow account owners to collect and export detailed data based on products and earning over the course of the year / quarters. This is for tax and accounting purposes.

    22 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Free Trial Period

    I want to create a program where I can "sell" a 1 week free trial. With payments they have to put in a CC number before they can move on and I think that will scare everyone away. I would like for it to only require a payment if the cost is greater than .01

    45 votes
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    13 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone,

    We’re reviewing this idea. How long do you currently want to offer for a trial period?

    Also, do you want to take their credit card upfront for the free trial?

    What happens when the free trial ends?

    Thanks!

  9. Product Pricing

    For trainers with higher rates/larger packages we need to raise the cap of $1000 US dollars for products higher. I have 2 packages for my in person clients and it won’t let me add them due to they are more then $1000. We should raise the max so clients don’t have to be build more then once.

    3 votes
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  10. When will I be able to take payments in New Zealand

    My clients are all in New Zealand and I would love to be able to have everything all in 1 place rather than sending them to paypal.

    1 vote
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  11. Trainerize Pay to Finland please?

    before that I can`t make a perfect automation for my customers. THANKS!

    1 vote
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  12. Add "Sessions" when creating packages in Trainerize Pay

    I would like the ability to add the number of sessions and price per session when adding sessions in Trainerize Pay. This would be helpful for
    1.Allowing for session tracking for 'in person sessions.
    2. Charge for additional sessions or virtual coaching sessions outside of the clients current package.
    3. Prevention of session surplus when a client hasn't utilized all sessions within a certain billing period. (this would need the option to bill client after the last session in their previous package has been used)

    31 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone,

    Sorry everyone for the delay in getting to this feature, but our teams have been focused on getting the new Trainerize 6 app out. It is completely rewritten from the ground up to perform better on Android, and we’ve ported more web features down to the mobile. Shortly after that, our habits tracking module will be coming out..

    Our e-commerce team is now back on the appointments.

    We’ll keep everyone posted on our progress on our appointments beta facebook group.

    https://www.facebook.com/groups/488414251508583/

    Thanks!

  13. Client currency payments

    I’m based in the U.K. but most of my clients are in the USA. Can I charge them in USD as opposed to the currency my bank is in? If you can change how it shows up based on the client country it would be easier to sell. What options might be available?

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. The ability to record "OFFLINE" payments in Trainerize Pay to allow for better invoicing tracking.

    The ability to record "OFFLINE" payments in Trainerize Pay to allow for better invoicing tracking. Being able to track payments for online/offline clients would make the business side of things easier to manage.

    8 votes
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  15. 6 votes
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  16. Trainerize Pay - Revenue Forecast

    Allow trainerize pay users to see a revenue forecast of what's expected to come in the coming weeks/months/quarter/year etc.

    16 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow for higher value packages, instead of max of $500 only.

    I noticed that I couldn't add one of my $799 membership packages, because you have it capped at $500. I'm trying to phase completely into Trainerize, but since I can't add this last Package option, clients have to go back to my former app just to buy this one.

    14 votes
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  18. 10 votes
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  19. 6 votes
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  20. 9 votes
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E-commerce - Appointments, Payments and Trainerize.me

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