Payments, Trainerize.me or E-commerce features

We really want to help you make taking payments in Trainerize super easy! Once you've set up payments, we want to save you time by automating a lot of the program delivery process.

Help us understand what you need to take payments, sell products and book appointments via Trainerize.

We monitor this space frequently and this is one of the avenues we keep a pulse on what our trainers want.

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  1. Free Trial Period

    I want to create a program where I can "sell" a 1 week free trial. With payments they have to put in a CC number before they can move on and I think that will scare everyone away. I would like for it to only require a payment if the cost is greater than .01

    41 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone,

    We’re reviewing this idea. How long do you currently want to offer for a trial period?

    Also, do you want to take their credit card upfront for the free trial?

    What happens when the free trial ends?

    Thanks!

  2. Purchase Meal Plan on top of Program

    Provide clients with the ability to purchase a meal plan on top of a training program

    38 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Charge Late fee for missed payments

    I have some clients that consistently miss payments. In order to curb this behaviour i would like the ability to add a missed payment fee after the 2nd or third attempt (or attempt of my choosing).

    35 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. allow archived clients to re-activate their accounts when they pay through Trainerize Pay

    If a client tries to re-activate his account by purchasing a product directly from your website while his account is archived, the purchase will fail.

    The trainer has to first manually un-archive the client, give the client full sign-in access to the app and add a product to his account.

    The product will be marked as "Pending" and the client will receive an email asking him to update his payment information and confirm the purchase.

    If the client opens the email, updates his payment info and confirms the purchase, it's all good.

    But, if for some reason he misses the…

    30 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow more than 1 or multiple products per client

    Please work on a feature that allows clients to be a part of more than one program/product at one time. This is a major limitation.

    29 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add "Sessions" when creating packages in Trainerize Pay

    I would like the ability to add the number of sessions and price per session when adding sessions in Trainerize Pay. This would be helpful for
    1.Allowing for session tracking for 'in person sessions.
    2. Charge for additional sessions or virtual coaching sessions outside of the clients current package.
    3. Prevention of session surplus when a client hasn't utilized all sessions within a certain billing period. (this would need the option to bill client after the last session in their previous package has been used)

    29 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone,

    Sorry everyone for the delay in getting to this feature, but our teams have been focused on getting the new Trainerize 6 app out. It is completely rewritten from the ground up to perform better on Android, and we’ve ported more web features down to the mobile. Shortly after that, our habits tracking module will be coming out..

    Our e-commerce team is now back on the appointments.

    We’ll keep everyone posted on our progress on our appointments beta facebook group.

    https://www.facebook.com/groups/488414251508583/

    Thanks!

  7. Trainerize pay

    Allow trainerize pay on mobile, being able to copy payment links on mobile.

    27 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Have the option to repeat/loop a Master Program

    Have the option to create a Product that takes a Master Program (3 x 4week as an example) to subscribe clients to, and after the 12 weeks, the client goes back to the first "phase" and the program continuous in a loop. Duration can be set as normal, either as Forever or for X weeks.

    26 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Limit coupon codes to work for certain products only

    When we create discount codes, we would like the ability to choose which product(s) the code can be used on.

    22 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Trainerize Pay - Expand Supported Countries

    Please add your comments and let us know to which countries you would like us to roll out Trainerize Pay to.

    22 votes
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    83 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Exportable invoices and Earnings for accounting purposes

    Allow account owners to collect and export detailed data based on products and earning over the course of the year / quarters. This is for tax and accounting purposes.

    21 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Change clients payment date

    Change clients next invoice payment date instead of cancelling their plans and restarting.

    18 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add the ability to redirect new buyers to a specified page after purchasing.

    One example: A new client pays for a coaching program then is immediately redirected to my calendly page to schedule a consultation.

    They could also be directed to an upsell page with more coaching add-ons.

    One more, be redirected to a document page to sign par-q's waivers, etc...

    15 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 15 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Trainerize Pay - Revenue Forecast

    Allow trainerize pay users to see a revenue forecast of what's expected to come in the coming weeks/months/quarter/year etc.

    13 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow for higher value packages, instead of max of $500 only.

    I noticed that I couldn't add one of my $799 membership packages, because you have it capped at $500. I'm trying to phase completely into Trainerize, but since I can't add this last Package option, clients have to go back to my former app just to buy this one.

    13 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. 11 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Increase TZPay transaction limit to $1,500

    Increase TzPy transaction limit to $1,500. My PIF programs and in person monthly rates are over the 1,000 limit.

    Less transactions in TZ Pay means less money for you Guys too!

    10 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. 10 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. Integrate payment with wordpress

    Would love to be able to charge from my website, but using my Trainerize Pay/Stripe account. Just a simple plugin where I would enter my API to connect the two together, then select which product the purchase button would be linked to.

    8 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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Payments, Trainerize.me or E-commerce features

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