Payments, Trainerize.me or E-commerce features

We really want to help you make taking payments in Trainerize super easy! Once you've set up payments, we want to save you time by automating a lot of the program delivery process.

Help us understand what you need to take payments, sell products and book appointments via Trainerize.

We monitor this space frequently and this is one of the avenues we keep a pulse on what our trainers want.

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  1. Allow more than 1 or multiple products per client

    Please work on a feature that allows clients to be a part of more than one program/product at one time. This is a major limitation.

    30 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Limit coupon codes to work for certain products only

    When we create discount codes, we would like the ability to choose which product(s) the code can be used on.

    22 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. allow archived clients to re-activate their accounts when they pay through Trainerize Pay

    If a client tries to re-activate his account by purchasing a product directly from your website while his account is archived, the purchase will fail.

    The trainer has to first manually un-archive the client, give the client full sign-in access to the app and add a product to his account.

    The product will be marked as "Pending" and the client will receive an email asking him to update his payment information and confirm the purchase.

    If the client opens the email, updates his payment info and confirms the purchase, it's all good.

    But, if for some reason he misses the…

    30 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Change clients payment date

    Change clients next invoice payment date instead of cancelling their plans and restarting.

    18 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Have the option to repeat/loop a Master Program

    Have the option to create a Product that takes a Master Program (3 x 4week as an example) to subscribe clients to, and after the 12 weeks, the client goes back to the first "phase" and the program continuous in a loop. Duration can be set as normal, either as Forever or for X weeks.

    26 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Msg templates (like w/o's) to drag drop or add into the training programs calendar so we can build automatic communication throughout

    Msg templates (like w/o's) to drag drop or add into the training programs calendar so we can build automatic communication throughout.

    This will enable us to give daily, weekly or monthly support without having to write out the messages every time.

    The message templates could also be weekly check ins with a some questions to ask the client

    Further to this at the end of a phase, training plan or program the client could be asked for a testimonial or give feedback on their journey

    3 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Better Reporting Features

    Have more reports available that I can pull. Please add to the comments the types of reports you would like to see.

    5 votes
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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  8. create a automatic check in systems for clients to fill out ones a week with

    create a automatic check in systems for clients to fill out ones a week.

    how they are feeling, whats their struggle, are they killing it, are they feeling motivated ........

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Auto-Messaging Templates

    Have a place to keep your Automatic messaging templates so you don't have to copy and paste from another program or type on up each time.

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Recording of cash and check payments

    I would like to be able to record the payments I receive from clients that pay by cash or check. Right now I am having to sell them a product and then discount it at 100%. That shows that they "purchased" it but it makes my book keeping much harder. I would like to use one system/ap (that being trainerize) for any and all things that relate to my client.

    2 votes
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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Be able to rearrange picture order when uploading to Trainerize.me

    Be able to rearrange picture order when uploading to Trainerize.me instead of having to delete images and upload in desired order

    2 votes
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    0 comments  ·  Trainerize.me  ·  Flag idea as inappropriate…  ·  Admin →
  12. Have exercise videos for seniors and clients with limited mobility

    Have videos using chairs or balance assisting furniture that can be done at home by individuals with limited mobility.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Embed links which open directly in app

    Instead of having links open in an external browser. This will help create more consistency amongst Trainerize and other resources we may be providing to deliver our services — i.e. Help/support documentation for clients

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. have a pre-set price programs that trainers could use as an option. ex. single workout $10, 6wk $250 month, 8 week $350, 12wk $750, etc..

    I starter program, that is optional for new trainers to this platform, or to personal training just to help them get started making revenue. I trainers are having trouble setting price points, they won't stay with your platform that they are paying for, and the you wont't have sustained trainers (clients) , and everyone loses. however, if you help them with a basic suggested, pre set packages and prices, they would have the option to use it until they get on their feet. Some of us are not good at marketing and feeling out areas for pricing. some money, is…

    7 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Affiliate System - Proportion of purchase going to affiliate partner if someone purchases through a unique link

    Provide associates with unique links to your products. If they promote your product and someone buys it through their unique link, the purchase money is split into pre determined %'s to you and the person who sold the product for you.

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Increase TZPay transaction limit to $1,500

    Increase TzPy transaction limit to $1,500. My PIF programs and in person monthly rates are over the 1,000 limit.

    Less transactions in TZ Pay means less money for you Guys too!

    10 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Clients can choose the start date for the program

    When purchasing a product through Trainerize Pay clients can choose the start date for the program

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. add more certifications

    add certifications by NCSF and yoga ones

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. Shopping Cart so clients can purchase monthly subscription with a one-time training package.

    I have a monthly subscription which is basically a maintenance plan so clients can keep workouts already inside their app. I charge additional per workout I write for them. Currently, I have to have the client purchase my 3-day workout one-time payment. Then I have them purchase my monthly subcription mainentance plan. I want to have the client purchase both together or be able to create a package that has a higher upfront cost then a monthly subscription attached. Example: $50 gets you 3 custom workouts then a $4.99/month subscription to keep your account active. The client pays the $50…

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Data Privacy issue.

    give complet access to user data. once a program is over, your user should be able to access/download/delete their data.
    There are lots of people who upload very personal pictures of themselves and they have no control over it, you have a major data privacy issues.
    Anyone should be able to control such personal/sensitive data.

    1 vote
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    0 comments  ·  Trainerize.me  ·  Flag idea as inappropriate…  ·  Admin →
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