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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

What can we improve or add for the coaching client or gym member ?

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281 results found

  1. Replace files space with client's activity feed in space next to messenger

    If you go to message clients in the web version of Trainerize, there's a blank space to the right of the messages for files. Could this space be converted to an activity feed for the individual client? It would help to quickly inform trainers of talking points or stats when performing check ins/ discussing program changes etc. and reduce clicking back and forth between different tabs

    1 vote

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  2. Ability to have rich text for messages like bold italics

    Having the ability to have full access to customizing the auto messages would be great. For example, being able to do the following would be important to the brand and consistency of messages:

    • Allowing for general editing such as use of bold, italics, font size, color, centering, etc.
    • Allow for more customized auto-fields (i.e., 'goes by name', date, etc.)
    • Allow for us to be able to insert images, videos, etc. into the auto message.
    • Allow for the ability to choose when we want the message to be sent (beyond the 14 days we currently have).

    Thanks in advance! :)

    1 vote

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  3. Turn off notifications for certain clients

    Having the ability to turn off notifications for certain clients would be great. Some clients have more leniency and don't need to do every daily task.

    1 vote

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  4. Auto Messages / Emails for new PURCHASE, not just new CLIENT

    Allowing for auto messages / auto emails to send for a new PURCHASE, not just a new CLIENT.

    When a previous client signs up again, they do not receive any of the initial Welcome Emails, PAR-Q, First Sign-in Message etc.

    It would be great to be able to have an additional messaging flow for any new purchases, not just new clients, so that returning clients can receive any new updates, fill out a new PAR-Q etc, since a lot can change over time (on both sides).

    • If a new workflow for this isn't possible, maybe even a checkbox to select…
    1 vote

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  5. Sub-folders/categories for Messages

    ability to create sub-folders/categories in messages that would allow better organization.

    1 vote

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  6. Automated 'low usage' messages when client's don't log into the app for a period of time

    Have automated and customisable 'low-usage' messages sent out if a client hasn't logged on to the app in 'x' amount of days, or didn't complete their workout, etc.
    This would be a powerful retention and accountability tool.

    1 vote

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  7. Allow mass messaging of all clients (no limit)

    1 vote

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  8. Email notifications could also contain the picture from the post/message in the preview.

    1 vote

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  9. add the ability for coaches to TURN OFF notifications and ding sounds when working in the platform, it's very distracting

    1 vote

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  10. First message you sent appear first like every other messenger- not the other way around

    If you write series of messages you have to Scroll up to read, in every other message. So for instance if you lead with a nice greeting , the client may never see it unless they scroll up

    1 vote

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  11. Link Direct from Group Notification to Client Workout ("Bob Smith Completed Workout 1")

    Specifically, I am meaning the notes in group chats where it says "Bob has completed Work 1" it would be grand if "Bob" and "Workout 1" linked directly to whatever it was. The workout the comment, the client; whatever. It would be really helpful.

    For example, making the workout in the group chat interactable the same way it is in the news feed on the Overview Page...

    1 vote

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  12. Allow auto messages 24/7

    I need to set a reminder for my client to shut her screens off at 11pm but the scheduler will only allow messages up to 9 pm.

    1 vote

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  13. Separate Auto Messaging to my clients that do nutritional coaching with me and ones that workout with me.

    I have two types of clients, one that do nutritional coaching and others that do workouts and some that do both. It would be great to be able to have separate auto messaging for each category based on the tag perhaps.

    1 vote

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  14. Ability to bulk add tags to clients left in active messages

    I send checkin Messages every week to all my clients. Once they have replied I then achive the message. Anyone left in the inbox I want to bulk follow up with, Would be good to select all then either message them or add a tag from the message centre.

    1 vote

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  15. Bulk email clients from the app

    Bulk Email to clients

    It would be great to be able to send emails in bulk to clients if we are sending out a weekly newsletter something similar.

    1 vote

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  16. Turn off auto responses!

    1 vote

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  17. Make each product's intro message different/customizable

    I have several products on my trainerize and based on which product they choose, their first message is different than another product. I would like intro messages to be customized by product.

    1 vote

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  18. Show group compliance for a subscribed program per day (as a group rather than per individual)

    1 vote

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  19. Full screen Banner on app

    It would be great if we could incorporate a full screen banner for the client app instead of 16:9

    1 vote

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  20. changed not messaged recently timeframe

    changed not messaged recently timeframe

    1 vote

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Coach / Trainer - ABC Trainerize

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