Coach / Trainer - ABC Trainerize
315 results found
-
Message "Office Hours"
I would like the ability to schedule "office hours" different from the current vacation message ability.
When being messaged before or after my "in-office hours" I would like the ability to schedule a message stating that these are outside of my office hours and that their message will be answered when I return.
1 vote -
Initial Message Option (Coach to Client)
Coaches need the ability to have an auto-generated message sent to the client (regardless of new or existing) upon PURCHASE of a product.
As it is you can not automate a message to be sent to a client in that manner:
Example:
I have a Nutrition Guidance product. Someone (new or existing) purchases it. They have no idea how to add/schedule an appointment for counseling. If you attempt to attach credits and a program to it that auto-sends a message with scheduling instructions ( I made a how-to screen-recording) or that sends them the "Book Now" links, the only option…
1 vote -
Keep messages positive! Here is an auto message generated to my client..
This message auto generated questions understanding of a client. I believe all messages should not carry any questioning or sound negative.
"Hope you're enjoying your workouts! Let me know if you want to change anything, or if you don't understand any of the exercises. Leave me a note in the workout, or message me here."🤨1 vote -
Automated messages
Allow customized reoccurring messages on certain days and times
1 vote -
Self-reminder (automessage) to notify about the upcoming plan expiration and the need to renew the plan
Self-reminder (automessage) to notify about the upcoming plan expiration and the need to renew the plan. Today, I am doing it manually.
1 vote -
Is there a way to change the message at the end of a workout that says "see you tomorrow"? What if they don't have anything in their calenda
The message at the end of the workout that says "see you tomorrow" only makes sense if they actually have something scheduled for tomorrow. What if they don't have anything in their calendar for tomorrow? It sounds confusing to me! It would be better if it said "see you at your next workout" instead or just "Nice work today!"?
1 vote -
Auto messages and emails should support more than one language.
Automated messages and mails can only be send in one language. If my client doesn't speak the standard language he should get the option to automatically change it to his language.
1 vote -
Be able to communicate with clients using your phone & not have to use the desktop version
Be able to message clients using a "coaches" app or integrate some sort of feature into the app where you can message clients on the go and not have to go to the computer every-time you need to reach-out/reply
1 vote -
Scheduled/pending auto messages appear in chat with client to avoid repeating things by mistake
Example: auto message on day 3 prompts client to connect their wearable fitness tracker, but they already did or you already talked about that with them. Please give the option to 1) see scheduled messages in chat and 2) ability to cancel auto message for specific client, without having to turn off the auto message for all clients in settings, then have to remember to turn it back on once the day passes.
1 vote -
Have video upload instructions or tips in Trainerize messages.
Many of my clients have issues uploading videos for form check. They don't know that they need to keep the messages below 20MB until after they filmed the movement. Having some tips or instructions would improve the messaging experience and would greatly reduce frustration. I personally have to answer questions about this at least 3x per week.
1 vote -
send auto message when a client first signs up
When setting up a new product for purchase it would be so helpful to be able to schedule an auto message on that product's automation. Just like we can auto-tag the client, assign them to a trainer, set up the client type, attach pdf, etc on the first purchase. So when a client purchases that new product they will automatically be sent a message pertaining to that specific product.
1 vote -
Just Want
I’m going to get some food
1 vote -
Program progress automations. Sending automatic messages to cheer them on, remind them of their goals, how much time is left of their progra
I would like to be able to create a series of automatic messages that are sent to my clients weekly based on the length of their program. I would like to be able to cheer them on, remind them of their goals, at a month out- have a message about the end of their program coming, and then a one week notice to resign or their next options.
1 vote -
Lagging
App is lagging a lot, especially the chat. Many people are typing their message in other App and then pasting it to Trainerize. Pls fix
1 vote -
auto field for trainers
In the automatic messages, there should be an auto-field for the trainers so the messages can be personalized.
1 vote -
Ability to change the hand response on the main menu
Hi!
Can we get an option to change the thumbs up response on the feed? Thumbs up is overused. I prefer to use the excitement emojis or love emojis so we can give more specific feedback
Thank you!
1 vote -
Replace files space with client's activity feed in space next to messenger
If you go to message clients in the web version of Trainerize, there's a blank space to the right of the messages for files. Could this space be converted to an activity feed for the individual client? It would help to quickly inform trainers of talking points or stats when performing check ins/ discussing program changes etc. and reduce clicking back and forth between different tabs
1 vote -
Ability to have rich text for messages like bold italics
Having the ability to have full access to customizing the auto messages would be great. For example, being able to do the following would be important to the brand and consistency of messages:
- Allowing for general editing such as use of bold, italics, font size, color, centering, etc.
- Allow for more customized auto-fields (i.e., 'goes by name', date, etc.)
- Allow for us to be able to insert images, videos, etc. into the auto message.
- Allow for the ability to choose when we want the message to be sent (beyond the 14 days we currently have).
Thanks in advance! :)
1 vote -
Sub-folders/categories for Messages
ability to create sub-folders/categories in messages that would allow better organization.
1 vote -
Automated 'low usage' messages when client's don't log into the app for a period of time
Have automated and customisable 'low-usage' messages sent out if a client hasn't logged on to the app in 'x' amount of days, or didn't complete their workout, etc.
This would be a powerful retention and accountability tool.1 vote
- Don't see your idea?