Coach / Trainer - ABC Trainerize
281 results found
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Ability to have rich text for messages like bold italics
Having the ability to have full access to customizing the auto messages would be great. For example, being able to do the following would be important to the brand and consistency of messages:
- Allowing for general editing such as use of bold, italics, font size, color, centering, etc.
- Allow for more customized auto-fields (i.e., 'goes by name', date, etc.)
- Allow for us to be able to insert images, videos, etc. into the auto message.
- Allow for the ability to choose when we want the message to be sent (beyond the 14 days we currently have).
Thanks in advance! :)
1 vote -
message analysis export
Messaging export or analysis options.
Support tools such as Intercom or Zendesk allow you to export chat records, which allows things like keyword analysis, peak timings etc.
Some way of doing this directly from Trainerize (not with Zapier, as the zaps required would be prohibitively expensive) would allow us to get really smart with our clients.
2 votes -
comment on individual exercises
comment on individual exercises, that I'd be able to then see week-to-week, rather than having to scroll back to an old workout and then open
62 votes -
Additional Reactions
My clients would love to be able to use a heart reaction instead of just a thumbs up when they appreciate or agree with something that’s said either in messages or with other people in their group.
12 votes -
Auto-responses
For example, once a client reaches a certain day, the calendar sends the client an auto-message with a question. Depending on their answer (yes
or no) It triggers a customized auto-response, whether its another message or the ability to send a product for sale automatically4 votes -
Ability to delete a bulk amount of reoccurring scheduled messages
For example, i have set a check in message for 52 weeks of the year and i cannot remove it. I have to go through and delete them individually. Aint no body got time for that
8 votes -
6 votes
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Video analysis - voice over & scrub video
It would be INCREDIBLE if you could respond to a client sending a video of their exercise with a voice over/screen record of you scrubbing through the video and talking through what they could do better. I coach a lot of athletes and this would be super relevant
17 votes -
Turn off notifications for certain clients
Having the ability to turn off notifications for certain clients would be great. Some clients have more leniency and don't need to do every daily task.
1 vote -
Auto Messages / Emails for new PURCHASE, not just new CLIENT
Allowing for auto messages / auto emails to send for a new PURCHASE, not just a new CLIENT.
When a previous client signs up again, they do not receive any of the initial Welcome Emails, PAR-Q, First Sign-in Message etc.
It would be great to be able to have an additional messaging flow for any new purchases, not just new clients, so that returning clients can receive any new updates, fill out a new PAR-Q etc, since a lot can change over time (on both sides).
- If a new workflow for this isn't possible, maybe even a checkbox to select…
1 vote -
Sub-folders/categories for Messages
ability to create sub-folders/categories in messages that would allow better organization.
1 vote -
4 votes
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Automated 'low usage' messages when client's don't log into the app for a period of time
Have automated and customisable 'low-usage' messages sent out if a client hasn't logged on to the app in 'x' amount of days, or didn't complete their workout, etc.
This would be a powerful retention and accountability tool.1 vote -
Allow multilingual support with a translation tool, from which users are able to translate the app to their own language
Allow multilingual support with a translation tool, from which users are able to translate the app to their own language.
This allows for a faster integration of other languages, as we are getting complaints from our users that they are not fluent enough in English and hence not able to use the app in a friendly way.
This is one of the most important reasons our clients end their subscriptions.
27 votes -
Video Messages when on Desktop
It'd be awesome to be able to do video messages from desktop, so I don't have to go back and forth on mobile a ton, and since it would upload a lot faster than on mobile.
33 votes -
1 vote
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Allow admins to audit or monitor messages from trainers
As the owner of a fitness business, I would like to spot-audit messages from my trainers to ensure communication quality/
94 votes -
Sending mass messages to client's phones via text as well as through the app
I would like to send mass text messages to clients who are not engaging in their program. People who are not engaging in the program are obviously not on the app. i need to be able to send them a text message, encouraging them to re-engage. Otherwise I will never reach them. It is inevitable that 100% of people will fall along the way. Whey they are in a bad place, they are not using their app - but you can reach them immediately and anywhere with a text. Give it some consideration.
11 votes -
Automated "Missed Workout" messages...
We have non-editable missed payment messages, but what about a custom message for when people miss their workouts, rather than just relying on the tags feature.
It will add a further automation layer, therefore less stress on the trainer(s), when they have multiple people missing workouts.
For example, if we can set the time of the message to send at, say 7pm, asking why they haven't recorded a workout.
"Hey {FirstName}, I notice you didn't compete your workout today.. Why?"
7 votes -
2 votes
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