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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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289 results found

  1. Have video upload instructions or tips in Trainerize messages.

    Many of my clients have issues uploading videos for form check. They don't know that they need to keep the messages below 20MB until after they filmed the movement. Having some tips or instructions would improve the messaging experience and would greatly reduce frustration. I personally have to answer questions about this at least 3x per week.

    1 vote

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  2. send auto message when a client first signs up

    When setting up a new product for purchase it would be so helpful to be able to schedule an auto message on that product's automation. Just like we can auto-tag the client, assign them to a trainer, set up the client type, attach pdf, etc on the first purchase. So when a client purchases that new product they will automatically be sent a message pertaining to that specific product.

    1 vote

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  3. Extending the video duration via the chat

    Extending the video duration via the chat

    1 vote

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  4. Just Want

    I’m going to get some food

    1 vote

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  5. Program progress automations. Sending automatic messages to cheer them on, remind them of their goals, how much time is left of their progra

    I would like to be able to create a series of automatic messages that are sent to my clients weekly based on the length of their program. I would like to be able to cheer them on, remind them of their goals, at a month out- have a message about the end of their program coming, and then a one week notice to resign or their next options.

    1 vote

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  6. Lagging

    App is lagging a lot, especially the chat. Many people are typing their message in other App and then pasting it to Trainerize. Pls fix

    1 vote

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  7. Automated response

    It’s weird that the app automatically responds for trainers. For example, the app wished my client happy birthday as if it was me sending the message. Unaware of that message being sent when I was off work. I came to work the next day to meet that client unaware that my clients birthday has passed. It would be nice if we can at least receive a notification when the app is speaking for us. That way we can be consistent with the conversations in the chats, with our real life. So we can avoid the awkwardness of not knowing it…

    1 vote

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  8. auto field for trainers

    In the automatic messages, there should be an auto-field for the trainers so the messages can be personalized.

    1 vote

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  9. Ability to change the hand response on the main menu

    Hi!

    Can we get an option to change the thumbs up response on the feed? Thumbs up is overused. I prefer to use the excitement emojis or love emojis so we can give more specific feedback

    Thank you!

    1 vote

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  10. Replace files space with client's activity feed in space next to messenger

    If you go to message clients in the web version of Trainerize, there's a blank space to the right of the messages for files. Could this space be converted to an activity feed for the individual client? It would help to quickly inform trainers of talking points or stats when performing check ins/ discussing program changes etc. and reduce clicking back and forth between different tabs

    1 vote

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  11. Ability to have rich text for messages like bold italics

    Having the ability to have full access to customizing the auto messages would be great. For example, being able to do the following would be important to the brand and consistency of messages:

    • Allowing for general editing such as use of bold, italics, font size, color, centering, etc.
    • Allow for more customized auto-fields (i.e., 'goes by name', date, etc.)
    • Allow for us to be able to insert images, videos, etc. into the auto message.
    • Allow for the ability to choose when we want the message to be sent (beyond the 14 days we currently have).

    Thanks in advance! :)

    1 vote

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  12. Auto Messages / Emails for new PURCHASE, not just new CLIENT

    Allowing for auto messages / auto emails to send for a new PURCHASE, not just a new CLIENT.

    When a previous client signs up again, they do not receive any of the initial Welcome Emails, PAR-Q, First Sign-in Message etc.

    It would be great to be able to have an additional messaging flow for any new purchases, not just new clients, so that returning clients can receive any new updates, fill out a new PAR-Q etc, since a lot can change over time (on both sides).

    • If a new workflow for this isn't possible, maybe even a checkbox to select…
    1 vote

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  13. Sub-folders/categories for Messages

    ability to create sub-folders/categories in messages that would allow better organization.

    1 vote

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  14. Automated 'low usage' messages when client's don't log into the app for a period of time

    Have automated and customisable 'low-usage' messages sent out if a client hasn't logged on to the app in 'x' amount of days, or didn't complete their workout, etc.
    This would be a powerful retention and accountability tool.

    1 vote

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  15. 1 vote

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  16. 1 vote

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  17. 1 vote

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  18. First message you sent appear first like every other messenger- not the other way around

    If you write series of messages you have to Scroll up to read, in every other message. So for instance if you lead with a nice greeting , the client may never see it unless they scroll up

    1 vote

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  19. Link Direct from Group Notification to Client Workout ("Bob Smith Completed Workout 1")

    Specifically, I am meaning the notes in group chats where it says "Bob has completed Work 1" it would be grand if "Bob" and "Workout 1" linked directly to whatever it was. The workout the comment, the client; whatever. It would be really helpful.

    For example, making the workout in the group chat interactable the same way it is in the news feed on the Overview Page...

    1 vote

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  20. Allow auto messages 24/7

    I need to set a reminder for my client to shut her screens off at 11pm but the scheduler will only allow messages up to 9 pm.

    1 vote

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