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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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243 results found

  1. Ability to see visits and sales conversions of checkout pages in Facebook analytics

    Right now, the checkout page's domain cannot be verified as it's shared across Trainerize.

    Is there a way I can track the successful purchases? Maybe by throwing an analytics event or by redirect them to a page I own.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  2. "Limit to existing clients only" option in products

    Option to select "Limit to existing clients only" option in products, similarly to "Limit sign-up to new clients only" to allow exclusive offers for existing clients.

    3 votes

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    1 comment  ·  Payments  ·  Admin →
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  3. Having a split pay option for larger session packs

    The option for split payment on larger session packages

    3 votes

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  4. React to client purchasing a product or renewing

    We should be able to react with emojis and comments when someone purchases a product.
    Saying thank you would be awesome

    3 votes

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  5. Ability to sell merchandise or other physical products in Trainerize

    We have people pop into the brick and mortar studio for vitamins and such, and if they want more than one bottle there isn't a place that I see where we can choose the quantity when making a Trainerize product.

    3 votes

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  6. allow clients to leave a tip for their trainer

    Add a tip option to payments at checkout. There is a discount code box but it would be nice if there were also an area where clients can leave their trainer a tip.

    3 votes

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  7. Program pay at time of purchase, start program on specific day of the week

    It would be nice if the client would be charged the day they click purchase and not on the program start day. eg - if they purchase Wed but program starts on a Monday it messes up the program's days of the week. And have the option to add-on pre-programmed workouts that automatically load to their training program until the main program starts 'next ***'.

    3 votes

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  8. Later payment withdrawal date

    Have clients sign-up and have payment come out at a later date that suites clients needs.

    3 votes

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  9. Ability to recharge a failed/decline payment after credit card was updated

    Sometimes a person's card was lost or stolen and cannot upload new info in time and the system will not allow us manually to charge a declined card after they have uploaded a new card.

    3 votes

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  10. Analytics within the app that shows how many clients converted from a free trial to a paid product

    I'd like to be able to track which products are the most successful in up-selling clients to more expensive products. If my free 14 day trial isn't up-selling clients into custom plans or boot camps, but my nutrition plan is showing more success in up-selling clients to those higher plans, I want to be able to keep track of this data.

    3 votes

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  11. Add United Arab Emirates to Trainerize Payment

    I'd like to be able to receive payment from clients worldwide. I'm currently based in UAE

    3 votes

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  12. 3 votes

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  13. Multiple Payment Processors

    Stripe is great, but it is agrediously limited to a few territories which makes it difficult for trainers based outside of those locations to use on platform billing and payment processing. PayPal, Paystack (subsidiary of Stripe), Square are good examples of commonly used and globally available systems

    2 votes

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  14. Please Please for the love of all that is pure and holy, add PayPal as a payment method

    I live in South Africa, and access to tech here is limited. I am not a techie, neither do I want to be one. I need to bend over backwards, and figure out a lot of stuff plus pay a lot of extra money when I want to automate payments in my business, it makes running my fitness business really hard. I only serve international clients, and I don't want to struggle anymore, please PLEASE PLEASE MAKE PAYPAL A PAYMENT GATEWAY.

    2 votes

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  15. A list of products that the clients can buy, instead of having to send a link each time.

    A list of products that the clients can buy, instead of having to send a link each time. Have it as an in app option like a store button and they can see main products and add on's.

    2 votes

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  16. Save Client Payment Info On File

    Currently TZ is unable to save clients payment info for the coach to add/edit payments or services without the client needing to put their info again.

    This causes extra friction with every point of sale.

    Many systems that use Stripe allow for payment info to be kept on file -- encypted so coaches can't see it -- but still able to make more charges or edit current subscriptions without any direct action from the client.

    Any added friction in a sales process will always lead to lower sales.

    The ability to keep payment info on file needs to be added…

    2 votes

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  17. Increase max event types per product

    This would enable us to sell 1 product with multiple types of appointments types attached. Right now the max is only 2. Considering a lot of us use this app for 1 on 1 coaching, group coaching , virtual coaching and in person/virtual check in appointments it would be nice to be able to bundle all that together in 1 product aka 1 purchase/subscription for the client.

    Monthly Program Example:
    1 on 1 Coaching Sessions: 4 per month
    Group Workouts: 8 per month
    Virtual Check ins: 2 per month
    In person Body Composition: 1 per month

    (this would also increase…

    2 votes

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  18. Allow billing in app and for non clients to be able to pay for a clients sessions. Ie parents or friends

    Allow billing in app and for non clients to be able to pay for a clients sessions. Ie parents or friends

    2 votes

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  19. Add a customizable storefront landing page

    The trainerize.me needs to be more appealing for customers as it is very bland. having the ability to customize like trainheroic does would be so much more professional looking and enticing to potential customers,

    2 votes

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  20. Integrate Paypal as an option for those who live in the Channel Islands as Stripe is unavailable

    We are not supported by Stripe or GoCardless here in Guernsey or Jersey

    2 votes

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