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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

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35 results found

  1. Take away $1000 limit in Trainerize Pay

    A few of our products are over $1000 and in Trainerize Pay we have to send the client 2 invoices of $500. If the limit of $1000 was lifted we wouldn't have to send multiple invoices.

    417 votes

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    32 comments  ·  Payments  ·  Admin →
    completed  ·  AdminTrevor (Product Director, ABC Trainerize) responded

    Hi everyone,



    Thanks for your great suggestion! We’re marking this idea as completed!


    You can now move your Trainerize Pay to a Stripe account and directly connect it to Trainerize.

    With the Stripe account,
    - you do not have the $1000 limit.
    - you get lower rates (Stripe’s official rates)
    - flexible payout schedules
    - full access to Stripes dashboard and reporting

    Simply go to your Payments page and hit Switch. You can create a new account or connect your existing Stripe account.

    We’re returning your vote to you so please come back to ideas.trainerize.com to add your vote to other ideas.

    For more information, see:

    https://help.trainerize.com/hc/en-us/articles/4412226631060-Switching-from-Trainerize-Pay-to-connecting-your-Stripe-account-directly-

    Thanks!

  2. Add session tracking when creating packages in Trainerize Pay

    I would like the ability to add the number of sessions and price per session when adding sessions in Trainerize Pay. This would be helpful for
    1.Allowing for session tracking for 'in person sessions.
    2. Charge for additional sessions or virtual coaching sessions outside of the clients current package.
    3. Prevention of session surplus when a client hasn't utilized all sessions within a certain billing period. (this would need the option to bill client after the last session in their previous package has been used)

    212 votes

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    completed  ·  55 comments  ·  Payments  ·  Admin →

  3. Free Trial Period without credit card

    I want to create a program where I can "sell" a 1 week free trial. With payments they have to put in a CC number before they can move on and I think that will scare everyone away. I would like for it to only require a payment if the cost is greater than .01

    201 votes

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    56 comments  ·  Payments  ·  Admin →
    completed  ·  Viktor Djurasic responded

    Hi everyone,

    Thanks for your great suggestion! We’re marking this idea as completed!

    We’re returning your vote to you so please come back to ideas.trainerize.com to add your vote to other ideas.

    Thanks!

  4. Appointment scheduler / booking system.

    Ability to keep all my appointments within Trainerize.

    226 votes

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    32 comments  ·  Payments  ·  Admin →
    completed  ·  AdminTrevor (Product Director, ABC Trainerize) responded

    Hi everyone,



    Thanks for your great suggestion! We’re marking this idea as completed!
 The appointments feature is now in public beta and you should have seen the new tab in the app.

    We’re returning your vote to you so please come back to ideas.trainerize.com to add your vote to other ideas.

    Here are some related ideas you may be interested in adding your vote to:

    Clients self-booking/rescheduling
    http://ideas.trainerize.com/forums/167887/suggestions/19278142

    Session tracking and payments
    http://ideas.trainerize.com/forums/167887/suggestions/31368610

    Group appointments
    http://ideas.trainerize.com/forums/167887/suggestions/41146051

    Thanks!

  5. Purchase Meal Plan on top of Program

    Provide clients with the ability to purchase a meal plan on top of a training program

    52 votes

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    3 comments  ·  Payments  ·  Admin →
    completed  ·  AdminTrevor (Product Director, ABC Trainerize) responded

    Hi everyone,



    Thanks for your great suggestion! We’re marking this idea as completed!


    We’ve just released the ability to add a meal plan PDF in the automation.

    So now you are able to sell a meal planning/nutrition coaching service as an add-on, and automatically attach a meal plan PDF to the client’s account.

    We’re returning your vote to you so please come back to ideas.trainerize.com to add your vote to other ideas.

    Thanks!

  6. Allow more than 1 or multiple products per client

    Please work on a feature that allows clients to be a part of more than one program/product at one time. This is a major limitation.

    51 votes

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    5 comments  ·  Payments  ·  Admin →
    completed  ·  AdminTrevor (Product Director, ABC Trainerize) responded

    Hi everyone,



    Thanks for your great suggestion! We’re marking this idea as completed!


    Now you can sell add-ons on top of a core subscription. For more info:
    https://www.trainerize.com/blog/new-in-trainerize-pay-add-on-products/

    If you need multiple products to drive multiple programs too, please add your vote here to stay subscribed to updates:
    http://ideas.trainerize.com/forums/167887-1-programs-workouts-and-exercises/suggestions/37687621-be-able-to-subscribe-clients-up-for-multiple-progr

    We’re returning your vote to you so please come back to ideas.trainerize.com to add your vote to other ideas.

    Thanks!

    http://ideas.trainerize.com/forums/167887-1-programs-workouts-and-exercises/suggestions/37687621-be-able-to-subscribe-clients-up-for-multiple-progr

  7. Limit coupon codes to work for certain products only

    When we create discount codes, we would like the ability to choose which product(s) the code can be used on.

    32 votes

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    4 comments  ·  Payments  ·  Admin →

  8. allow archived clients to re-activate their accounts when they pay through Trainerize Pay

    If a client tries to re-activate his account by purchasing a product directly from your website while his account is archived, the purchase will fail.

    The trainer has to first manually un-archive the client, give the client full sign-in access to the app and add a product to his account.

    The product will be marked as "Pending" and the client will receive an email asking him to update his payment information and confirm the purchase.

    If the client opens the email, updates his payment info and confirms the purchase, it's all good.

    But, if for some reason he misses the…

    31 votes

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    1 comment  ·  Payments  ·  Admin →

  9. Set up Trainerize pay in New Zealand

    Set up trainerize pay in New Zealand ASAP

    30 votes

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    6 comments  ·  Payments  ·  Admin →
    completed  ·  AdminTrevor (Product Director, ABC Trainerize) responded

    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your New Zealand Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  10. Trainerize Pay for Netherlands

    23 votes

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    2 comments  ·  Payments  ·  Admin →
    completed  ·  AdminTrevor (Product Director, ABC Trainerize) responded

    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your Dutch Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  11. Automation for add-ons

    I would love if the product "add-ons" had automations just like the core products. Would that be possible

    19 votes

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    4 comments  ·  Payments  ·  Admin →

  12. Ability to use Trainerize Pay in Sweden

    14 votes

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    1 comment  ·  Payments  ·  Admin →
    completed  ·  AdminTrevor (Product Director, ABC Trainerize) responded

    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your Swedish Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  13. This is still not available in Ireland, will it be coming anytime soon?

    Could you make the online payments/subscriptions available to Ireland, please!

    Would kindly be appreciated to have the same opportunities as other countries

    Many thanks,

    John Tierney

    14 votes

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    6 comments  ·  Payments  ·  Admin →
    completed  ·  AdminTrevor (Product Director, ABC Trainerize) responded

    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your Irish Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  14. Ability to take payments in Germany

    13 votes

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    0 comments  ·  Payments  ·  Admin →
    completed  ·  AdminTrevor (Product Director, ABC Trainerize) responded

    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your German Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  15. Connect my own Stripe account.

    13 votes

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    2 comments  ·  Payments  ·  Admin →
    completed  ·  Viktor Djurasic responded

    Hi everyone,

    Thanks for your great suggestion! We’re marking this idea as completed!

    We’re returning your vote to you so please come back to ideas.trainerize.com to add your vote to other ideas.

    Thanks!

  16. Trainerize Pay for Singapore

    10 votes

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    3 comments  ·  Payments  ·  Admin →
    completed  ·  AdminTrevor (Product Director, ABC Trainerize) responded

    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your Singaporean Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  17. Allow for more add-ons in program automation [stacking programs]

    Currently the add-on automation is set to 3 programs per automation cycle, please increase this limit to allow for more programs.

    9 votes

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    1 comment  ·  Payments  ·  Admin →
    completed  ·  Viktor Djurasic responded

    Hi everyone,

    Thanks for your great suggestion! We’re marking this idea as completed! We are now allowing for up to 100 add-ons programs.

    We’re returning your vote to you so please come back to ideas.trainerize.com to add your vote to other ideas.

    Thanks!

  18. Choose when we get payouts. I like budgeting monthly, not every 2 days.

    On another training platform I used, you could select daily, weekly, bi-weekly, or monthly payouts. I chose to payout at the beginning of each month so I knew how much money I had to budget for the month.

    9 votes

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    1 comment  ·  Payments  ·  Admin →
    completed  ·  AdminTrevor (Product Director, ABC Trainerize) responded

    Hi everyone,



    Thanks for your great suggestion! We’re marking this idea as completed!


    With a Stripe account, you can control your payout schedule.

    You can now move your Trainerize Pay to a Stripe account and directly connect it to Trainerize.

    With the Stripe account,
    - flexible payout schedules (including instant payouts)
    - you do not have the $1000 limit.
    - you get lower rates (Stripe’s official rates)
    - full access to Stripes dashboard and reporting

    Simply go to your Payments page and hit Switch. You can create a new account or connect your existing Stripe account.

    We’re returning your vote to you so please come back to ideas.trainerize.com to add your vote to other ideas.

    For more information, see:
    Managing payout schedule
    https://stripe.com/docs/connect/manage-payout-schedule
    Switching from TZ Pay to Stripe
    https://help.trainerize.com/hc/en-us/articles/4412226631060-Switching-from-Trainerize-Pay-to-connecting-your-Stripe-account-directly-

    Thanks!

  19. Pay for Trainerize subscription with AMEX

    The ability to pay via AMEX rather than just VISA or Mastercard

    5 votes

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    2 comments  ·  Payments  ·  Admin →

  20. We need payment in Denmark too

    We need payment setup for Denmark too

    5 votes

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    0 comments  ·  Payments  ·  Admin →
    completed  ·  AdminTrevor (Product Director, ABC Trainerize) responded

    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your Danish Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

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