Very important to really scale our business and concentrate on what is really important: be present with our clients.
Also very important would be the possibility to send an automated reminder via sms and email when we or they themselves book an appointment AND the day before the appointment is expected. Even via zapier would be good

Can we get this looked at? It's a really solid idea and being able to either congratulate and encourage a client or check in when they've missed 3 workouts would be incredibly powerful especially for those looking to scale and work with groups.

I'm on a trial and this has been sitting here for 5 years without so much of a response... lol

Allow me to create and schedule my own automated messaging in app.

auto message for when a client misses a workout or a set number of workouts

Have been looking for this feature. I would like to send an automated message if
1. client misses x number of workout sessions or cardio sessions.
2. Congratulatory message if client completes z number of sessions per week.

Right now I am doing this manually.

We should also be able to automate any minute of the hour — this appears to be more human and I think will yield more engagement.. Some of my clients catch on to the fact that they're on the hour or half hour and it becomes apparent that they're automated/pre-scheduled

What is the status?

This feature has been on "under review" for a year now!
what's the status

I'm with Matt - I would like to be able to choose the day/timepoint a custom message is sent.

Also, specifically the ability to send pre written messages when a client completes a workout.

Yes yes yes. Most of my clients know the automated messages are fake due to wording and they get turned off because of it

This would be awesome! The Client would love the extra interaction and the automation will allow us to focus on what matters.

Completely agree with this. This is what I came in to post, but glad I found a thread already going. Would be great to be able to set it up somewhat like an e-mail autoresponder and have it go out based on certain "if ____ then ____" scenarios like the OP mentioned.

Yeah i like this idea..

I do every 2 week "Updates" with my clients. I'd love to have a message go out automatically 24 hours before our "Update"

Also the ability to add messages at custom points in a program. Right now we can send a message at 3, 7, 10, 14 days... why not just let us pick the day? And add as many as we like?

I would like to add:

Send a workout reminder message the day before a workout.

This is a smart idea!