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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

What can we improve or add for the coaching client or gym member ?

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286 results found

  1. Notifications for Desktop

    I think it would be awesome to have messaging notifications pop up on desktop, similar to that of facebook, etc. Let's make it happen!

    5 votes

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  2. Ability to send messages from the business account

    Similar to how you would message a business on whatsapp or on facebook messenger, allow us to send messages from our business persona.

    The business inbox can be replied by any member of my team for a quicker response.

    2 votes

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  3. Show the next 24 hours of scheduled messages

    If there was a way to see the next 24 hours of scheduled messages it would make it easier to edit them as needed.

    2 votes

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  4. Hide/show link preview

    I would like an option when using a link in messages or groups to have the option to hide the link preview or change how big the link preview is.

    5 votes

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  5. Ability to bulk add tags to clients left in active messages

    I send checkin Messages every week to all my clients. Once they have replied I then achive the message. Anyone left in the inbox I want to bulk follow up with, Would be good to select all then either message them or add a tag from the message centre.

    1 vote

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  6. Include emoji options when replying to comments on clients workouts

    Emoji keyboard needed when replying to clients on a laptop. ATM only option for emoji is in direct messages or on mobile device.

    3 votes

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  7. ability to undo archiving a message

    I accidentally archived a message, but it's hard to find the thread again. Wish there was a way to quickly undo what I did.

    5 votes

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  8. The ability to delete automated messages completely

    I set up reminders for clients session (for forever) you cannot undo that, only clear it from their calendar month to month.

    3 votes

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  9. Bulk email clients from the app

    Bulk Email to clients

    It would be great to be able to send emails in bulk to clients if we are sending out a weekly newsletter something similar.

    1 vote

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  10. Set away time and mutes messages on off-work hours

    I have a client that messages me at all hours of the night. Being able to mute these messages so I don’t get notified & can just see them in the morning.

    15 votes

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  11. Allow trainers to decide who gets the auto messages rather than the entire clientele list.

    I have different packages available some people get one on one coaching at some people opt for a self paced workout guide. I would like to be able to turn on my messages to some people who chose to do self paced because some don’t make sense when they are doing the workouts on there own time and speed.

    6 votes

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  12. Toggle auto-messaging on or off for a custom client type

    the auto messages are great but it would be much better if we could turn them on/off for individual clients instead of all or nothing

    6 votes

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  13. Automated Messaging with actions that can trigger different journeys

    We are only able to send 3 messages in a sequence. It would be helpful if we could further automate messages by programming options in the initial message, then have the following messages sent based on the client answer. For example, Trainers initial message asks a yes, or no question. Once received, the client selects the answer, the follow up messages from trainer are then based on the client's selection.

    2 votes

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  14. Screenshot

    I want to be able to send screenshots from my laptop. I have tons of pictures and motivational quotes saved as screenshots. When I attempted to put one in a message, the system wouldn't allow it. I essentially had to save the picture to a document, download it as a pdf, then put it in the message to send. That's was time consuming.

    2 votes

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  15. Ability to send video messages via web

    54 votes

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    7 comments  ·  Messages  ·  Admin →
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  16. Ability to turn off auto response feature with clients

    I have clients complaining about the auto response feature and how annoying it can get. Would be great if we had the option to toggle that feature on or off depending on the client

    3 votes

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  17. edit auto messages without having to copy and paste and delete

    Currently, to edit an auto message you need to copy the current one, delete it, paste, then edit. It would be great to edit directly.

    5 votes

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  18. Messenger Chatbox

    Have a similar feature to Facebook where you can access your messages on any page. It's a hassle switching back and forth to messages amongst doing other things. Having chat boxes in the bottom right would be so convenient.

    7 votes

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  19. Auto Responder FAQ To Clients

    I would like to be able to set up an auto responder to in app messages on Trainerize, so that when a client sends a message they are prompted to click on a link to an FAQ sheet.

    This would cut down on the amount time trainers need to spend responding to simple messages.

    3 votes

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  20. Mute certain client message notifications

    Have the ability to mute certain clients. Some clients send numerous messages throughout the day and sometimes I need a break from them while still being able to receive messages from clients that aren’t so overwhelming

    3 votes

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Coach / Trainer - ABC Trainerize

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