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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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277 results found

  1. More site-wide auto-messages

    More site-wide auto-messages and customizable times (when they are sent) in the Settings tab.

    4 votes

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  2. Lagging

    App is lagging a lot, especially the chat. Many people are typing their message in other App and then pasting it to Trainerize. Pls fix

    1 vote

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  3. Automatically send a message to a client who doesn't log in a workout for that day. That could be an in app message or as an email

    Automatically send a message to a client who doesn't log in a workout for that day. That could be an in app message or as an email.

    60 votes

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  4. Option to send an automated message if its outside of "business hours"

    Would love the option to have an automated message sent from me if a client sends a message outside of normal business hours. Would also be great if we could set business hours for when we get notifications. Boundary setting is important!

    9 votes

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  5. Automated response

    It’s weird that the app automatically responds for trainers. For example, the app wished my client happy birthday as if it was me sending the message. Unaware of that message being sent when I was off work. I came to work the next day to meet that client unaware that my clients birthday has passed. It would be nice if we can at least receive a notification when the app is speaking for us. That way we can be consistent with the conversations in the chats, with our real life. So we can avoid the awkwardness of not knowing it…

    1 vote

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  6. Auto message option when a client has not been active for week +

    If someone has't logged in a while, have an auto message go out to them

    2 votes

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  7. Send a scheduled message to ALL USERS!

    Send a scheduled message to ALL USERS. If I host an event, If I host a live, If I want to send a link/newsletter same day each week, or take payment from all on the same day of the month I want to remind all at the same time

    3 votes

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  8. Longer videos in the attachment section of the client's profile

    In the attachment section of the client's profiles, there is a limit of around 8mb (1 minute max, sometimes even less, 50 seconds or so) for video uploads. This section would be really useful for any trainers that want to upload mobility tests that clients have done to track their progress. This way the trainer can track how the client has progressed from the start. This is the same for any exercises that the client may have had issues with. They can be uploaded at the start, be worked on with the trainer, and then upload new videos of the…

    25 votes

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  9. Search option inside chats and messaging

    Would be very helpful if there was search inside each conversation in messages

    67 votes

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  10. auto field for trainers

    In the automatic messages, there should be an auto-field for the trainers so the messages can be personalized.

    1 vote

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  11. Ability to change the hand response on the main menu

    Hi!

    Can we get an option to change the thumbs up response on the feed? Thumbs up is overused. I prefer to use the excitement emojis or love emojis so we can give more specific feedback

    Thank you!

    1 vote

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  12. Attach multiple photos to a message or group post

    Want to be able to send multiple photos at one time.

    59 votes

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  13. Replace files space with client's activity feed in space next to messenger

    If you go to message clients in the web version of Trainerize, there's a blank space to the right of the messages for files. Could this space be converted to an activity feed for the individual client? It would help to quickly inform trainers of talking points or stats when performing check ins/ discussing program changes etc. and reduce clicking back and forth between different tabs

    1 vote

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  14. Is it possible to connect the post-workout messaging with the regular messaging? It gets confusing having two separate messages with clients

    Is it possible to connect the post-workout messaging with the regular messaging? It gets confusing having two separate messages with clients, and is really inconvenient when either of us need to find a conversation, not realizing it’s in a different are of the app. It’s too much to have to work around and look for a message. I saw this was a request awhile back, but I don’t know if you realize how impactful this actually is. Thanks so much!

    2 votes

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  15. Auto Messages Beyond 14 Days Post sign in

    Ability to send auto messages to clients beyond 7days post sign in..

    I.e

    4 week after sign in etc etc

    2 votes

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  16. Client notes per workout?

    Client notes per workout?

    4 votes

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  17. Ability to have rich text for messages like bold italics

    Having the ability to have full access to customizing the auto messages would be great. For example, being able to do the following would be important to the brand and consistency of messages:

    • Allowing for general editing such as use of bold, italics, font size, color, centering, etc.
    • Allow for more customized auto-fields (i.e., 'goes by name', date, etc.)
    • Allow for us to be able to insert images, videos, etc. into the auto message.
    • Allow for the ability to choose when we want the message to be sent (beyond the 14 days we currently have).

    Thanks in advance! :)

    1 vote

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  18. message analysis export

    Messaging export or analysis options.

    Support tools such as Intercom or Zendesk allow you to export chat records, which allows things like keyword analysis, peak timings etc.

    Some way of doing this directly from Trainerize (not with Zapier, as the zaps required would be prohibitively expensive) would allow us to get really smart with our clients.

    2 votes

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  19. comment on individual exercises

    comment on individual exercises, that I'd be able to then see week-to-week, rather than having to scroll back to an old workout and then open

    60 votes

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    4 comments  ·  Messages  ·  Admin →
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  20. Auto-responses

    For example, once a client reaches a certain day, the calendar sends the client an auto-message with a question. Depending on their answer (yes
    or no) It triggers a customized auto-response, whether its another message or the ability to send a product for sale automatically

    4 votes

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