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Coach / Trainer - ABC Trainerize

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252 results found

  1. Automated Messaging with actions that can trigger different journeys

    We are only able to send 3 messages in a sequence. It would be helpful if we could further automate messages by programming options in the initial message, then have the following messages sent based on the client answer. For example, Trainers initial message asks a yes, or no question. Once received, the client selects the answer, the follow up messages from trainer are then based on the client's selection.

    1 vote

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  2. Search feature on the message system. That way if we have to go back and look for something, we don't have to scroll forever.

    If we have to go back and look for something specific, it takes a pretty long time to scroll back. We have a lot of clients who have been with us for well over a year..and more. Searching the history of messages can take a really long time.

    16 votes

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  3. Be able to do scheduled automated messages on mobile devices

    I know you can schedule automated messages on the desktop version, however to my understanding, you can’t access your training plans to add automated messages on a mobile device. Also, I can’t add videos to an automated message on a desktop version.

    I know this sounds like complaining but I am not! I love the app and excited for where it is going!

    56 votes

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  4. Screenshot

    I want to be able to send screenshots from my laptop. I have tons of pictures and motivational quotes saved as screenshots. When I attempted to put one in a message, the system wouldn't allow it. I essentially had to save the picture to a document, download it as a pdf, then put it in the message to send. That's was time consuming.

    1 vote

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  5. Auto Responder FAQ To Clients

    I would like to be able to set up an auto responder to in app messages on Trainerize, so that when a client sends a message they are prompted to click on a link to an FAQ sheet.

    This would cut down on the amount time trainers need to spend responding to simple messages.

    2 votes

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  6. Mute certain client message notifications

    Have the ability to mute certain clients. Some clients send numerous messages throughout the day and sometimes I need a break from them while still being able to receive messages from clients that aren’t so overwhelming

    2 votes

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  7. No more automatic messages

    I wish the system didn’t send automatic messages...it’s a bit overbearing and awkward.

    3 votes

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  8. Chat bubbles instead of banners

    It would be very helpful to view the chats in staggered bubbles (like imessage) rather than paragraph banners.
    it would also be helpful to have the ability to respond to a particular message in a thread like WhatsApp and the new iMessage feature.

    3 votes

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  9. Automated messages

    If you have products set for Monday and they sign up a week or days before, for the automated messages to differentiate when to send the 3rd or 7th day of signing in to active or pending clients.

    3 votes

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  10. Allow videos, photos to be attached for comments for exercise form

    Add in two way communication inside of the workout comments along with video uploads for client form checks

    88 votes

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  11. Change time for Automated In-app Messages

    Many of the automated in-app messages are set to send at 9am, which is okay for some, but not for others (such as 1st day of a training plan) when you have clients who may workout much earlier than this.

    Currently not able to use this feature, and have to create individual auto-messages per client or program in order to send the "1st day" message earlier than 9am.

    2 votes

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  12. 2 votes

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  13. Ability to turn off auto response feature with clients

    I have clients complaining about the auto response feature and how annoying it can get. Would be great if we had the option to toggle that feature on or off depending on the client

    1 vote

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  14. Earlier auto-messages like 4am

    Currently there are time constraints on when an auto-message can be sent (5am - 9pm). Can we set the time to start at 4am as a lot of folks start their workouts early in the morning and would like the ability to set up motivation message prior to them starting the day.

    6 votes

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  15. Option to Change the Date of Auto-Messages

    I have auto check in messages set up in my Master program calendars.

    Sometimes, because of client's scheduling, their exercise days don't fall on Monday-> Friday so I have to move the auto-messages.

    To change the sequence of messages, I have to create new Auto-Messages into their calendar and delete the old ones.

    It would be much easier to have an option of where I can open the prior scheduled auto-messages, and have them rescheduled to a different date.

    5 votes

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  16. Upload recorded screen video

    Instead of only being able to add videos when you record them on the spot, be able to select a video from your phone.

    5 votes

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  17. 3 votes

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  18. Ability to mute messenger/notifications on web

    I would love a way to turn the sound off messenger/notifications in general, it's very distracting

    3 votes

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  19. The ability to preset multiple messages to be sent out at custom intervals

    I record multiple coaching messages that I send to clients weekly. It would be great to have the ability to preset 20 messages in advance to be sent out to every new client that starts in a particular order.

    So as a client starts I could have a "Coaching video tab" that I drop onto a client and it pre populates all the messages that I have created in advance to that particular client and send them out automatically, weekly fortnightly or however we select.

    Personal trainer distinction offers this capability under a "Message centre"

    1 vote

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  20. Link shortener

    Be able to use a link compressor to clean up messages/and other coaching media and not have the bogged down, "busy" appearance that occurs when linking products from Amazon, or folders to Google Drive

    1 vote

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