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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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252 results found

  1. schedule messages in groups

    Ability to schedule messages in Groups.

    58 votes

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  2. Automated response

    It’s weird that the app automatically responds for trainers. For example, the app wished my client happy birthday as if it was me sending the message. Unaware of that message being sent when I was off work. I came to work the next day to meet that client unaware that my clients birthday has passed. It would be nice if we can at least receive a notification when the app is speaking for us. That way we can be consistent with the conversations in the chats, with our real life. So we can avoid the awkwardness of not knowing it…

    1 vote

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  3. auto field for trainers

    In the automatic messages, there should be an auto-field for the trainers so the messages can be personalized.

    1 vote

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  4. Ability to change the hand response on the main menu

    Hi!

    Can we get an option to change the thumbs up response on the feed? Thumbs up is overused. I prefer to use the excitement emojis or love emojis so we can give more specific feedback

    Thank you!

    1 vote

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  5. Update to "Groups" Messaging Software

    So, after using Trainerize for a little bit here I wanted to throw my idea into the wind for some changes to the messaging software in the "groups" tab.

    This will be a little long, so please bare with me.

    1️⃣ FIRST - Summary Tab
    ▪️ It would be great if we could add in a little description that can communicate whatever we need to our group of people (as seen in the photo link).
    ▪️ The "Time Line" Tab should really just be consolidated underneath and taken off the general chat feed to clean things up. People can interact…

    10 votes

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  6. Replace files space with client's activity feed in space next to messenger

    If you go to message clients in the web version of Trainerize, there's a blank space to the right of the messages for files. Could this space be converted to an activity feed for the individual client? It would help to quickly inform trainers of talking points or stats when performing check ins/ discussing program changes etc. and reduce clicking back and forth between different tabs

    1 vote

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  7. Allow basic clients to message.

    It would be great to have all messages for 1-1 personal training clients and online coaching clients in the same place!

    14 votes

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  8. Audio messaging

    Please add audio messaging! This makes explaining complex concepts much easier to explain when clients have questions. It would also be nice to have this option as it’s very quick.

    4 votes

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  9. Ability to have rich text for messages like bold italics

    Having the ability to have full access to customizing the auto messages would be great. For example, being able to do the following would be important to the brand and consistency of messages:

    • Allowing for general editing such as use of bold, italics, font size, color, centering, etc.
    • Allow for more customized auto-fields (i.e., 'goes by name', date, etc.)
    • Allow for us to be able to insert images, videos, etc. into the auto message.
    • Allow for the ability to choose when we want the message to be sent (beyond the 14 days we currently have).

    Thanks in advance! :)

    1 vote

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  10. Auto message option when a client has not been active for week +

    If someone has't logged in a while, have an auto message go out to them

    2 votes

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  11. Voicenotes on messaging

    Please can you include the option for trainers (and clients) to add voicenotes on the messaging feature to save time (like on WhatsApp?) Many thanks!

    7 votes

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  12. Increase video time in the messaging. 1 minute is not nearly enough for communication between clients

    Even 3 minutes would be enough time, but Ideally 5 minutes. What's the point of paying all the money for an app to give access to us 24/7 when typing takes so much longer and more effort than video communication? And telling clients to use another service like Loom is just pulling them away from time in app

    4 votes

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  13. Interactive features in group chat

    Having Polls or Yes/No voting options for types of posts in the group chat would be helpful to keep people engaged.

    13 votes

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  14. Separate auto-messages and events for 2 way and 1 way client types

    It would be nice to have a separate welcome email / e-consultation form / auto-messages for the two different client types. When offering high and low ticketed products, a coach may want the auto-messages and events to look different for those two different offerings.

    6 votes

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  15. Videos in chat!!!!

    Please make it possible for us to post a video directly into the message section! Sometimes you need a video in order to get your excitement across to your client!

    56 votes

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  16. Is it possible to connect the post-workout messaging with the regular messaging? It gets confusing having two separate messages with clients

    Is it possible to connect the post-workout messaging with the regular messaging? It gets confusing having two separate messages with clients, and is really inconvenient when either of us need to find a conversation, not realizing it’s in a different are of the app. It’s too much to have to work around and look for a message. I saw this was a request awhile back, but I don’t know if you realize how impactful this actually is. Thanks so much!

    2 votes

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  17. Auto Messages Beyond 14 Days Post sign in

    Ability to send auto messages to clients beyond 7days post sign in..

    I.e

    4 week after sign in etc etc

    2 votes

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  18. Trainer to-do checklist

    you guys should have a To-Do list on our overview page, or a note box. where we can write down things we need to do with our training, clients, business whatever. that way its all in one place

    12 votes

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  19. Turn off notifications for certain clients

    Having the ability to turn off notifications for certain clients would be great. Some clients have more leniency and don't need to do every daily task.

    1 vote

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  20. Auto Messages / Emails for new PURCHASE, not just new CLIENT

    Allowing for auto messages / auto emails to send for a new PURCHASE, not just a new CLIENT.

    When a previous client signs up again, they do not receive any of the initial Welcome Emails, PAR-Q, First Sign-in Message etc.

    It would be great to be able to have an additional messaging flow for any new purchases, not just new clients, so that returning clients can receive any new updates, fill out a new PAR-Q etc, since a lot can change over time (on both sides).

    • If a new workflow for this isn't possible, maybe even a checkbox to select…
    1 vote

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