Coach / Trainer - ABC Trainerize
255 results found
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Ability to send automated text messages when selling a product as a confirmation of sale
So currently when selling an add-on session to my client it sends them a confirmation email. My clients are very busy and sometimes they don't always get to their emails. If an automated text confirmation can be sent as well, this would help speed up the ability to have the trainer paid for the add-on sessions.
2 votes -
Send announcement or broadcast Messaging
I am wondering if there is a way to broadcast a message to all clients so that they it appears as a notifications once they sign in?
Further more, if that were possible can it be a video message?
Thank you!
2 votes -
Client to Client messaging
Allow clients to start message threads between one another. We train groups of clients and they often want to reach out to one another. If they are in a group chat that the trainer has created, add a feature that allows them to have their own chat.
2 votes -
Allow message notifications only for certain client types, not all
Is it possible to setup push notifications on mobile to be notified for specific clients in particular and turn off others.
I still want 2 way communication but don’t want my phone lighting up for everyone as my volume increases.
2 votes -
Ability to send messages from the business account
Similar to how you would message a business on whatsapp or on facebook messenger, allow us to send messages from our business persona.
The business inbox can be replied by any member of my team for a quicker response.
2 votes -
Can we get some different response emojis?
The tongue one is confusing. I can’t tell if it’s laughing or grossed out lol. It would be nice to have a laughing one or even a sad one instead of thumbs down.
2 votes -
Auto Responder FAQ To Clients
I would like to be able to set up an auto responder to in app messages on Trainerize, so that when a client sends a message they are prompted to click on a link to an FAQ sheet.
This would cut down on the amount time trainers need to spend responding to simple messages.
2 votes -
Mute certain client message notifications
Have the ability to mute certain clients. Some clients send numerous messages throughout the day and sometimes I need a break from them while still being able to receive messages from clients that aren’t so overwhelming
2 votes -
Change time for Automated In-app Messages
Many of the automated in-app messages are set to send at 9am, which is okay for some, but not for others (such as 1st day of a training plan) when you have clients who may workout much earlier than this.
Currently not able to use this feature, and have to create individual auto-messages per client or program in order to send the "1st day" message earlier than 9am.
2 votes -
2 votes
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Body of Comments show up in Overview without having to click to open.
Comments text shows up in the overview page without having to click on them. Right now it shows up as ____ added 1 comment. And we need to click on it to see. It would be great to just be able to see it. 1 less step!
Or have the workout comments populate aswell inside of messages to consolidate.
If I am missing something please let me know! Cheers!
2 votes -
2 votes
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Be able to edit custom auto-messages once they are submitted
As of right now, you can not edit a custom auto-message once it is scheduled. If there is a typo, you can't fix it without deleting the message and reposting it with the typo fixed. for example.
2 votes -
2 votes
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Send clients videos through messages from the Trainerize Library of workouts and stretches
I want to be able to send Trainerize videos to my clients when messaging them.
Like workouts, stretches and foam rolling. Sometimes my clients want to substitute a workout with another workout and it would be great to just find one and send them a video. Same goes with stretching and foam rolling.
2 votes -
2 votes
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Hashtags in chats
Have the option to search the group chats for hashtags. For example, if my client shares a #sweatyselfie, I can search for it along w all the others to save the images for my own marketing w client pics. Or #win is another example where I can search and quickly see what clients are sharing as daily wins.
2 votes -
Delay Automated Response
Currently it sends a response the second someone enters info which makes it very obvious it’s automated.
2 votes -
Shorten or Nickname
For notifications going out to clients, how about instead of having the trainers full name you have a shortened version ie. Steve instead of Stephen Jones or even Jonesy.
2 votes -
Viewing weights on a specific exercise with various clients
Add a way to see clients weights all at once on a particular exercise if they are training in the same group. It helps with set-up of weights for strength groups. For example I run semi-private strength groups and have to open each clients individual app to see weights which is extremely time consuming.
2 votes
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