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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

What can we improve or add for the coaching client or gym member ?

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257 results found

  1. Is it possible to connect the post-workout messaging with the regular messaging? It gets confusing having two separate messages with clients

    Is it possible to connect the post-workout messaging with the regular messaging? It gets confusing having two separate messages with clients, and is really inconvenient when either of us need to find a conversation, not realizing it’s in a different are of the app. It’s too much to have to work around and look for a message. I saw this was a request awhile back, but I don’t know if you realize how impactful this actually is. Thanks so much!

    2 votes

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  2. Auto Messages Beyond 14 Days Post sign in

    Ability to send auto messages to clients beyond 7days post sign in..

    I.e

    4 week after sign in etc etc

    2 votes

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  3. Trainer to-do checklist

    you guys should have a To-Do list on our overview page, or a note box. where we can write down things we need to do with our training, clients, business whatever. that way its all in one place

    12 votes

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  4. Turn off notifications for certain clients

    Having the ability to turn off notifications for certain clients would be great. Some clients have more leniency and don't need to do every daily task.

    1 vote

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  5. Auto Messages / Emails for new PURCHASE, not just new CLIENT

    Allowing for auto messages / auto emails to send for a new PURCHASE, not just a new CLIENT.

    When a previous client signs up again, they do not receive any of the initial Welcome Emails, PAR-Q, First Sign-in Message etc.

    It would be great to be able to have an additional messaging flow for any new purchases, not just new clients, so that returning clients can receive any new updates, fill out a new PAR-Q etc, since a lot can change over time (on both sides).

    • If a new workflow for this isn't possible, maybe even a checkbox to select…
    1 vote

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  6. Send a scheduled message to ALL USERS!

    Send a scheduled message to ALL USERS. If I host an event, If I host a live, If I want to send a link/newsletter same day each week, or take payment from all on the same day of the month I want to remind all at the same time

    3 votes

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  7. Sub-folders/categories for Messages

    ability to create sub-folders/categories in messages that would allow better organization.

    1 vote

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  8. More site-wide auto-messages

    More site-wide auto-messages and customizable times (when they are sent) in the Settings tab.

    4 votes

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  9. Ability to share or attach a recipe or meal within a message

    In auto messages or direct messages, attach a recipe of the day video

    28 votes

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  10. Automated 'low usage' messages when client's don't log into the app for a period of time

    Have automated and customisable 'low-usage' messages sent out if a client hasn't logged on to the app in 'x' amount of days, or didn't complete their workout, etc.
    This would be a powerful retention and accountability tool.

    1 vote

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  11. message analysis export

    Messaging export or analysis options.

    Support tools such as Intercom or Zendesk allow you to export chat records, which allows things like keyword analysis, peak timings etc.

    Some way of doing this directly from Trainerize (not with Zapier, as the zaps required would be prohibitively expensive) would allow us to get really smart with our clients.

    2 votes

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  12. Allow mass messaging of all clients (no limit)

    1 vote

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  13. Client notes per workout?

    Client notes per workout?

    4 votes

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  14. Increase video length from 1 minute to 5 minutes to support weekly client video check-ins

    Increase video length from 1 minute to 5 - 10 minutes to support weekly client video check-ins. More coaches are moving from form based check-ins to video check-ins, clients have to send me multiple 1 minute videos to get all their points across currently and it would be good to be able to send it all in one video.

    53 votes

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  15. Add hyperlinks into auto-messages

    Rather than paste a full url into an auto-message, have the ability to add a hyperlink to specific text.

    19 votes

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  16. Auto-responses

    For example, once a client reaches a certain day, the calendar sends the client an auto-message with a question. Depending on their answer (yes
    or no) It triggers a customized auto-response, whether its another message or the ability to send a product for sale automatically

    4 votes

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  17. Email notifications could also contain the picture from the post/message in the preview.

    1 vote

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  18. Option to send an automated message if its outside of "business hours"

    Would love the option to have an automated message sent from me if a client sends a message outside of normal business hours. Would also be great if we could set business hours for when we get notifications. Boundary setting is important!

    9 votes

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  19. Video response to check ins and longer video reply

    2 votes

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  20. Left/right speech bubble format

    Left/right speech bubble format to maximize space in the chat window.

    12 votes

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Coach / Trainer - ABC Trainerize

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