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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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202 results found

  1. Reminder to the coach and client when a client doesn't pay their invoice.

    Send a reminder to the coach and client when the client does not pay an invoice. Similar to the reminder when a credit card is declined, remind the client the invoice is unpaid after 1 or 2 days and repeat the reminder 2 times. Also alert the coach that the invoice has not been paid.

    12 votes

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    0 comments  ·  Payments  ·  Admin →
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  2. discount code "Terms" wording

    when trainer creates a discount code for recurring products and sets duration to be valid for 1 week, trainers would like better wording advising of actual logic. Terms currently show as "100% off, on first week"

    Common issue is if product billing is set to monthly, clients receive 100% discount code for full month as opposed to 1 week.

    1 vote

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  3. Add Saudi Arabia to Stripe Platform

    Add Saudi Arabia to Stripe Platform

    1 vote

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  4. Embed checkout on my own webpage

    Instead of having to leave my webpage to check out, allow us to embed the checkout form on our own webpage so it's a seamless experience.

    17 votes

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    3 comments  ·  Payments  ·  Admin →
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  5. Import from whatsapp

    I get a lot of leads from whatsapp. I'm usually chatting with people on it. It would be great to be able to share my products or seamlessly.

    1 vote

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  6. Ability to import a client from instagram

    I do a lot of marketing on Instagram. I'm usually chatting with people on it. It would be great to be able to share my products or seamlessly import someone from Instagram into Trainerize.

    1 vote

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  7. Automated client email 7 days before next payment.

    Should be very helpful becasue in some countries it is a legal requirement.

    4 votes

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  8. Automated funds come out day of in person session instead of buying a large session pack

    Instead of having training packs where clients have to fork out 1000 dollars at a time.

    Have a feature where clients can book 20 sessions for example for the month and have the funds for each session come out the day of the scheduled session.

    I have a lot of clients that are hesitant to spend big bucks by paying a large chunk at the beginning of the month. We would get a larger variety of clients if we had that option.

    For example, I have a client contract where they must commit to ten sessions a month for six…

    1 vote

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    1 comment  ·  Payments  ·  Admin →
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  9. Let trainers create folders to store products: challenges, 1-on-1, show prep, diet only, etc.

    I want to have some organization with all of the products I offer. If we could organize by folder trainers would be able to separate generic plans, challenges, 1-on-1 coaching, fitness prep, custom priced plans, and more to create organization in the products section.

    1 vote

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  10. Ability to pay for a service without creating a profile.

    I have athletes with an account but the parents want to pay. The parents do not want an account and the athletes don't want to share their log in info.

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  11. React to client purchasing a product or renewing

    We should be able to react with emojis and comments when someone purchases a product.
    Saying thank you would be awesome

    3 votes

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  12. Sell add-on products with core products on same sales page to upsell efficiently.

    Similarly to the way Stripe offers cross-sells, it would be very handy and effective to be able to list add-on products with core products on the same checkout page (just click and add).

    8 votes

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    0 comments  ·  Payments  ·  Admin →
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  13. Better permissions to restrict access to certain areas of Payments section

    Owners should be able to adjust admin/manager access accordingly through a customization option or a checklist and grant certain permissions.

    Example: create an admin and allow them to view the payments tab, but restrict them from the summary tab, invoices tab, and transactions tab.

    Admins shouldn't always be able to view summary, revenue and invoices.

    1 vote

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  14. Ability to send invoice/manual sale from mobile app

    I have to go to my computer to invoice a client for a sale for them to pay. It'd be easier if this can be done on the phone.

    23 votes

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    2 comments  ·  Payments  ·  Admin →
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  15. Choose date to cancel purchase

    I require clients to give 30 days notice. Which means currently, I cannot enter anything in the system to cancel their purchase when they request it, because there is no option to choose past their current billing cycle. This would be a very helpful feature.

    1 vote

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  16. Payment for iceland!

    Set iceland as a option in payments

    1 vote

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  17. Be able to manage Products in mobile App

    Be able to manage my products and sell them via the mobile app

    6 votes

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  18. Having a split pay option for larger session packs

    The option for split payment on larger session packages

    2 votes

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  19. Option to un-publish a product (like you can with meals)

    Having an option to unpublish products from showing in the trainerize.me link would be very helpful. Currently you have to delete the product in order for it to not show at certain times.

    1 vote

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  20. setup default product automation settings

    Can we please have the ability to setup a default set of values for new products?

    For example, I am never going to sell a package that starts on the day of purchase. They will always start "next Monday", and always be removed from the platform as soon as the program is over, as I make upsells during the program.

    1 vote

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