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Coach / Trainer - Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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155 results found

  1. expand stripe integration to be able to charge card on file for clients, this streamlines the process and clients like the ease of use.

    I have clients 1:1 that for sessions they just want me to charge the card on file. this eases the UI for the client thus making the experience better. Stripe already has this capability by itself so I wouldn't think it would be that hard to add to Trainerize UI. ultimately I should have all control over my customer experience, something I feel Trainerize still doesn't not lend enough owner control of their business

    3 votes

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  2. Automated client email 7 days before next payment.

    Should be very helpful becasue in some countries it is a legal requirement.

    3 votes

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  3. React to client purchasing a product or renewing

    We should be able to react with emojis and comments when someone purchases a product.
    Saying thank you would be awesome

    3 votes

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  4. Ability to pay for a service without creating a profile.

    I have athletes with an account but the parents want to pay. The parents do not want an account and the athletes don't want to share their log in info.

    3 votes

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  5. Ability to sell merchandise or other physical products in Trainerize

    We have people pop into the brick and mortar studio for vitamins and such, and if they want more than one bottle there isn't a place that I see where we can choose the quantity when making a Trainerize product.

    3 votes

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  6. allow clients to leave a tip for their trainer

    Add a tip option to payments at checkout. There is a discount code box but it would be nice if there were also an area where clients can leave their trainer a tip.

    3 votes

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  7. Program pay at time of purchase, start program on specific day of the week

    It would be nice if the client would be charged the day they click purchase and not on the program start day. eg - if they purchase Wed but program starts on a Monday it messes up the program's days of the week. And have the option to add-on pre-programmed workouts that automatically load to their training program until the main program starts 'next ***'.

    3 votes

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  8. Ability for clients to use Google Pay

    Instead of having clients type in their credit card, allow them to use Google Pay.

    3 votes

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  9. Analytics within the app that shows how many clients converted from a free trial to a paid product

    I'd like to be able to track which products are the most successful in up-selling clients to more expensive products. If my free 14 day trial isn't up-selling clients into custom plans or boot camps, but my nutrition plan is showing more success in up-selling clients to those higher plans, I want to be able to keep track of this data.

    3 votes

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  10. 3 votes

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  11. The Ultimate Game-Changer: Why Trainerize Needs Apple Pay Integration Now!

    If you're looking to boost your sales and stay ahead of the game, it's urgent that you consider adding Apple Pay as a payment option to your app. With the rise of social media and the need for instant gratification, customers expect convenience and speed when making purchases. By integrating Apple Pay, you can provide a hassle-free payment experience that is sure to attract more customers and increase conversions.

    Research has shown that integrating Apple Pay into payment options can lead to a significant increase in sales for businesses. As a satisfied user of Trainerize, I strongly recommend adding this…

    2 votes

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  12. Ability to see visits and sales conversions of checkout pages in Facebook analytics

    Right now, the checkout page's domain cannot be verified as it's shared across Trainerize.

    Is there a way I can track the successful purchases? Maybe by throwing an analytics event or by redirect them to a page I own.

    2 votes

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  13. "Limit to existing clients only" option in products

    Option to select "Limit to existing clients only" option in products, similarly to "Limit sign-up to new clients only" to allow exclusive offers for existing clients.

    2 votes

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  14. Ability to post on trainer's website from phone app

    Post button that let's you post images and videos to your own trainerize web page

    2 votes

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  15. Show how many session packs a client purchases in confirmation email to trainer

    Currently, the confirmation email we receive only shows that generic purchase of sessions was made. It does not inform me if they purchased 1, 5, or 15 sessions.

    It becomes a time wasting process to go into the purchases, then transaction tab and divide the total purchase amount to figure out the sessions the client now has in order to schedule it appropriately on my appointment calendar.

    An auto renewal message after their total sessions are used would also save the trainer tons of time!

    2 votes

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  16. Charge EURO even tho my bank account is in UK

    It's not possible for me to link Stripe because My bank account is in UK and in EURO and Trainerize think it's only Pound in Uk. And the true is you CAN have a Euro bank account in UK...It would be also great for any other currency too

    2 votes

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  17. Client's Address on the Invoice (Requirement by Law)

    This is probably also the part of Client Management.

    This is essential for some countries (like Germany, for example), because it's obligatory by law.
    All invoices have to have both billing addresses, of the business, and of the customer.

    Currently, there is no possibility for me to collect the address of a customer, to adjust the address in the client's profile if I collected it somewhere, and it's not stated in the sent invoices.

    I could get fined if someone checks and I don't have this information on my invoices because as I said, it's obligatory by law.

    Could you…

    2 votes

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  18. Have an Option to Include Practitioner and/or Billing Number on Invoices

    Have an option to include details like practitioner/billing number on invoices.

    For practitioners/therapists like physios, RMTs, kinesiologists, etc, the ability to include practitioner and/or billing numbers on invoices is important so that the client can submit the invoice for insurance claims.

    2 votes

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  19. Rearrange client payment days

    Have the option to change the date of the direct debit for a client

    2 votes

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  20. Later payment withdrawal date

    Have clients sign-up and have payment come out at a later date that suites clients needs.

    2 votes

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