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Coach / Trainer - ABC Trainerize

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For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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203 results found

  1. Subscription Cancellation Fee

    Currently, I send a separate link to our clients that cancel their long term subscriptions, prematurely. It would be great if there was a cancel button that the coach can activate or the client, in which an early cancel invoice will be sent to them so that their program can be canceled out. The coach should be able to set the cancel fee prior to the client enrolling as an attachment to the subscription. When a client chooses to cancel before subscription is complete, we could have an automated email sent to them with a cancel link. That link could…

    8 votes

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  2. Payment reminder

    Let us customize the payment messages and also install email reminders.

    21 votes

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  3. Be able to adjust / manually edit Invoices that go out to clients

    I need to be able to edit invoices that go out to clients. In France, I am required to add legal language to my invoices and I'm currently not able to do so in Trainerize.

    3 votes

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  4. Add Terms and Conditions agreement to the Check out page of a product

    Rather than having to connect zappier and a third party document signing app, Trainerize should have the option for coaches to add a "Terms and Conditions Agreement" to each product. This would allow for a streamlined selling process inside of trainerize.

    1 vote

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  5. Payment

    Ability to accept cash, zelle. The fees for cc payments is too high for small to med size companies which you cater to.

    3 votes

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  6. Multiple bank accounts for multiple sites

    We run an expanding chain of gyms that offer PT services, each gym has it's own subsidiary bank account. At present on trainerize if we use it to take payments, all funds would be paid into one account. My request would be that for each location you could add its own bank details for payments to be paid to, so that each location can better manage and control it's own finances.

    1 vote

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  7. Add a Custom Sale Price option instead of choosing from product list.

    When making a sale, you have to choose from a list of products which can get overwhelming. Make a feature where you can input your custom price for one time payments.

    3 votes

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  8. The Ultimate Game-Changer: Why Trainerize Needs Apple Pay Integration Now!

    If you're looking to boost your sales and stay ahead of the game, it's urgent that you consider adding Apple Pay as a payment option to your app. With the rise of social media and the need for instant gratification, customers expect convenience and speed when making purchases. By integrating Apple Pay, you can provide a hassle-free payment experience that is sure to attract more customers and increase conversions.

    Research has shown that integrating Apple Pay into payment options can lead to a significant increase in sales for businesses. As a satisfied user of Trainerize, I strongly recommend adding this…

    17 votes

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    1 comment  ·  Payments  ·  Admin →
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  9. change billing date of subscription

    Ability to change it to align with their new pay day

    14 votes

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  10. contract

    Add the functionality on Trainerize for coaches to upload the clients contract and clients to sign their contract with esig within the platform instead of a 3rd party platform (docusign, hellosign, etc)

    13 votes

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  11. Re-Direct URL after product purchase

    It would be great if new customers could be re-direct to an external URL direct link after completing a purchase so they can automatically be taken to a thank you page.

    2 votes

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  12. deposit

    Ability to take deposits for clients in advance of the clients start date.

    6 votes

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  13. Down payment

    I would like to offer clients the ability to make a down payment and then have the remaining payments auto draft. For example; for a $5000 plan they could pay 20% down ($1000) an have the remaining $4000 paid as monthly installaments of $363.63. I know I could create a product for $2000 then create another product that has recurring 11 month payments of $363.63 but that seems tedious and unnecessarily clogs up the products page. This would make this seamless and I could offer it in the app instead of having to do it on the backend every time.

    1 vote

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  14. subscription. option for free trial then recurring monthly subscription for clients

    Hi there. whenever i advertise the app a lot of clients search for it on Playstore or App store and get confused when they get prompted to "sign in"

    they find it tedious to have to first message me as the trainer to email them an invite and then they can finally sign up.

    it would be super cool if clients could find our APP on the various platforms and be able to try a 1 week trial as well as "subscribe" while having a recurring debit order payment going off their accounts monthly to use the app. basically a…

    9 votes

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    1 comment  ·  Payments  ·  Admin →
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  15. Ability to make payments via cash, Zelle

    Many of my clients pay via cash

    5 votes

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  16. Payment management and session credits

    Please have a way we can pause, postpone or discount our client payments, as well as add extra session credits.
    It would be nice to have a payment option for recurring direct debit clients to have session credits per payment, so if they miss a payment then they can’t book a class etc.

    2 votes

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  17. Allow patients to purchase large ticket programs & services with Sezzle, Affirm, Klarma, etc.

    By allowing clients to use "pay later" services like Sezzle, Affirm, Klarma, and others, we would increase program retention and increase sales. Phased personal training programs would be much more palatable to most clients if they were able to pay in installments.

    3 votes

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  18. Be able to rerun failed payments quicker than 3 days

    I have only recently started using the payments feature and I was so disappointed today when I had 3 failed payments to see I have to wait another 3 days for them to rerun when each client messaged me instantly to ask me to rerun. It's inconvenient for both me and them - they have to ensure the funds stay available in their account for a further 3 days. I feel like there should be an instant feature for this and mark this as high priority on my list!

    1 vote

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  19. checkbox payment

    Add Checkbox for Waiver During Checkout

    1 vote

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    1 comment  ·  Payments  ·  Admin →
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  20. Upgrades For Plans

    I have my clients on 3, 6, and 12 month plans at 1, 2 or 3 times per week. Sometimes, they decide they want to add days or increase the duration of their plan, but they don’t always want to add a whole new contract. They just want the remainder of their current agreement to be different.

    For example - client has 2x/week, six month training contract with me and on month 4 decides they want to do 3x/week for the remaining two months. Instead of having to sell them a whole new product, do the math to determine how…

    1 vote

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