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Coach / Trainer - Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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182 results found

  1. Voice messages!

    It’s a bit hard to get your excitement or instructions across when sending written messages so I think voice messaging would be a great addition. I’ve had clients reach out to me this way on IG and the response is much more fluid.

    2,649 votes

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    203 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi all, Thank you for the votes. As this is one of the most popular requests, the product team has pulled this into the roadmap for 2022 but we had to push it to 2023 roadmap due to other critical system updates and features we had to do in 2022. Please continue adding new ideas and votes on ideas.trainerize.com. We'll post new updates here when the project has started. Thanks! Team Trainerize

  2. Ability to share or attach a recipe or meal within a message

    In auto messages or direct messages, attach a recipe of the day video

    8 votes

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  3. Videos in chat!!!!

    Please make it possible for us to post a video directly into the message section! Sometimes you need a video in order to get your excitement across to your client!

    6 votes

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  4. Increase video length from 1 minute to 5 minutes to support weekly client video check-ins

    Increase video length from 1 minute to 5 - 10 minutes to support weekly client video check-ins. More coaches are moving from form based check-ins to video check-ins, clients have to send me multiple 1 minute videos to get all their points across currently and it would be good to be able to send it all in one video.

    10 votes

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  5. Add hyperlinks into auto-messages

    Rather than paste a full url into an auto-message, have the ability to add a hyperlink to specific text.

    11 votes

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  6. Online status on messenger

    Online status, showing a small green dot or "online" badge when the client/coach is currently online.

    14 votes

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  7. Separate auto-messages and events for 2 way and 1 way client types

    It would be nice to have a separate welcome email / e-consultation form / auto-messages for the two different client types. When offering high and low ticketed products, a coach may want the auto-messages and events to look different for those two different offerings.

    4 votes

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  8. Trainer to-do checklist

    you guys should have a To-Do list on our overview page, or a note box. where we can write down things we need to do with our training, clients, business whatever. that way its all in one place

    4 votes

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  9. Left/right speech bubble format

    Left/right speech bubble format to maximize space in the chat window.

    12 votes

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  10. pin notes, links or messages in group chats

    Some form of 'description' section on the group chat feature or the ability to pin certain information like links or messages to the top of group chats for easy access by all group members

    19 votes

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  11. Increase video time in the messaging. 1 minute is not nearly enough for communication between clients

    Even 3 minutes would be enough time, but Ideally 5 minutes. What's the point of paying all the money for an app to give access to us 24/7 when typing takes so much longer and more effort than video communication? And telling clients to use another service like Loom is just pulling them away from time in app

    3 votes

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  12. Send a scheduled message to ALL USERS!

    Send a scheduled message to ALL USERS. If I host an event, If I host a live, If I want to send a link/newsletter same day each week, or take payment from all on the same day of the month I want to remind all at the same time

    3 votes

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  13. Automatically send a message to a client who doesn't log in a workout for that day. That could be an in app message or as an email

    Automatically send a message to a client who doesn't log in a workout for that day. That could be an in app message or as an email.

    56 votes

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  14. More site-wide auto-messages

    More site-wide auto-messages and customizable times (when they are sent) in the Settings tab.

    3 votes

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  15. Interactive features in group chat

    Having Polls or Yes/No voting options for types of posts in the group chat would be helpful to keep people engaged.

    2 votes

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  16. Option to send an automated message if its outside of "business hours"

    Would love the option to have an automated message sent from me if a client sends a message outside of normal business hours. Would also be great if we could set business hours for when we get notifications. Boundary setting is important!

    7 votes

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  17. Search option inside chats and messaging

    Would be very helpful if there was search inside each conversation in messages

    55 votes

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  18. Attach multiple photos to a message or group post

    Want to be able to send multiple photos at one time.

    54 votes

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  19. Voicenotes on messaging

    Please can you include the option for trainers (and clients) to add voicenotes on the messaging feature to save time (like on WhatsApp?) Many thanks!

    1 vote

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  20. message analysis export

    Messaging export or analysis options.

    Support tools such as Intercom or Zendesk allow you to export chat records, which allows things like keyword analysis, peak timings etc.

    Some way of doing this directly from Trainerize (not with Zapier, as the zaps required would be prohibitively expensive) would allow us to get really smart with our clients.

    2 votes

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