Its annoying for our clients to not be able to message our customer service reps unless they first reach out to them. Wish there was an option to allow clients to message all or certain staff vs waiting for staff to reach out

Just like on iPhone, the ability to send short audio recordings or replies on the message tab of the app

For example, once a client reaches a certain day, the calendar sends the client an auto-message with a question. Depending on their answer (yes
or no) It triggers a customized auto-response, whether its another message or the ability to send a product for sale automatically

Would love the option to have an automated message sent from me if a client sends a message outside of normal business hours. Would also be great if we could set business hours for when we get notifications. Boundary setting is important!

Left/right speech bubble format to maximize space in the chat window.

Online status, showing a small green dot or "online" badge when the client/coach is currently online.

Currently you can go into each clients calendar and click 'auto message' and schedule a message to go out on a particular date. But you have to go into each clients calendar to do that. It would be great to be able to schedule an auto message that can go to all the clients individually but do it one time instead of going in to each client to schedule the message. Make the group messaging to be able schedule a day and time for those to go out. Thank you!

Ability to export private and Group messages.

Some form of 'description' section on the group chat feature or the ability to pin certain information like links or messages to the top of group chats for easy access by all group members

For example, i have set a check in message for 52 weeks of the year and i cannot remove it. I have to go through and delete them individually. Aint no body got time for that

So currently when selling an add-on session to my client it sends them a confirmation email. My clients are very busy and sometimes they don't always get to their emails. If an automated text confirmation can be sent as well, this would help speed up the ability to have the trainer paid for the add-on sessions.

Would love to be able to schedule an automated check-in message at 1 month, 3 months, 6 months, etc. Also, be able to customize the time of day they are sent.

I am wondering if there is a way to broadcast a message to all clients so that they it appears as a notifications once they sign in?

Further more, if that were possible can it be a video message?

Thank you!

Running into issues where my co-coach will schedule a message for one of my clients and it automatically gets sent from my account. Can you please change this, so they can auto schedule their own messages from them?

If you write series of messages you have to Scroll up to read, in every other message. So for instance if you lead with a nice greeting , the client may never see it unless they scroll up