Coach / Trainer - Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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  1. Allow clients to message all staff or have an option to turn on or off as a whole

    Its annoying for our clients to not be able to message our customer service reps unless they first reach out to them. Wish there was an option to allow clients to message all or certain staff vs waiting for staff to reach out

    1 vote

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  2. Audio messaging on app

    Just like on iPhone, the ability to send short audio recordings or replies on the message tab of the app

    1 vote

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  3. Auto-responses

    For example, once a client reaches a certain day, the calendar sends the client an auto-message with a question. Depending on their answer (yes
    or no) It triggers a customized auto-response, whether its another message or the ability to send a product for sale automatically

    2 votes

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  4. 1 vote

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  5. Option to send an automated message if its outside of "business hours"

    Would love the option to have an automated message sent from me if a client sends a message outside of normal business hours. Would also be great if we could set business hours for when we get notifications. Boundary setting is important!

    2 votes

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  6. 1 vote

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  7. Left/right speech bubble format

    Left/right speech bubble format to maximize space in the chat window.

    7 votes

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  8. Online status on messenger

    Online status, showing a small green dot or "online" badge when the client/coach is currently online.

    5 votes

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  9. 1 vote

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  10. Ability for trainers to be able to schedule pre-written announcements for a certain date, to be sent out to all clients (sent individually)

    Currently you can go into each clients calendar and click 'auto message' and schedule a message to go out on a particular date. But you have to go into each clients calendar to do that. It would be great to be able to schedule an auto message that can go to all the clients individually but do it one time instead of going in to each client to schedule the message. Make the group messaging to be able schedule a day and time for those to go out. Thank you!

    1 vote

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  11. Export Messages

    Ability to export private and Group messages.

    1 vote

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  12. 1 vote

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  13. pin notes, links or messages in group chats

    Some form of 'description' section on the group chat feature or the ability to pin certain information like links or messages to the top of group chats for easy access by all group members

    7 votes

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  14. Ability to delete a bulk amount of reoccurring scheduled messages

    For example, i have set a check in message for 52 weeks of the year and i cannot remove it. I have to go through and delete them individually. Aint no body got time for that

    4 votes

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  15. Ability to send automated text messages when selling a product as a confirmation of sale

    So currently when selling an add-on session to my client it sends them a confirmation email. My clients are very busy and sometimes they don't always get to their emails. If an automated text confirmation can be sent as well, this would help speed up the ability to have the trainer paid for the add-on sessions.

    1 vote

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  16. schedule automated messages past 14 days and not just at 9am

    Would love to be able to schedule an automated check-in message at 1 month, 3 months, 6 months, etc. Also, be able to customize the time of day they are sent.

    1 vote

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  17. Send announcement or broadcast Messaging

    I am wondering if there is a way to broadcast a message to all clients so that they it appears as a notifications once they sign in?

    Further more, if that were possible can it be a video message?

    Thank you!

    1 vote

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  18. Be able to designate what coach is sending auto message

    Running into issues where my co-coach will schedule a message for one of my clients and it automatically gets sent from my account. Can you please change this, so they can auto schedule their own messages from them?

    2 votes

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  19. First message you sent appear first like every other messenger- not the other way around

    If you write series of messages you have to Scroll up to read, in every other message. So for instance if you lead with a nice greeting , the client may never see it unless they scroll up

    1 vote

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  20. Link Direct from Group Notification to Client Workout ("Bob Smith Completed Workout 1")

    Specifically, I am meaning the notes in group chats where it says "Bob has completed Work 1" it would be grand if "Bob" and "Workout 1" linked directly to whatever it was. The workout the comment, the client; whatever. It would be really helpful.

    One of the CRMs systems we use, allows us to customise emails and templates, using # as a means to pull the data point we need.

    Note to developers: For example, when we type # and then F-I-R, it comes up with the options "First Name / Final Cost / Final Estimate" etc. It's similar to…

    1 vote

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