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We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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35 results found

  1. attach a client tag with a product purchase

    During the automation setup for TZ pay products, the ability to attach a tag at point of sale.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  2. Allow for more add-ons in program automation [stacking programs]

    Currently the add-on automation is set to 3 programs per automation cycle, please increase this limit to allow for more programs.

    9 votes

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    1 comment  ·  Payments  ·  Admin →
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  3. Trainerize pay for Cyprus

    It's much easier for someone to sign up immediately. Once they leave the page they easily stray off, being able to pay immediately grabs more customers on the spur of the moment

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your Cyprus Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  4. Take away $1000 limit in Trainerize Pay

    A few of our products are over $1000 and in Trainerize Pay we have to send the client 2 invoices of $500. If the limit of $1000 was lifted we wouldn't have to send multiple invoices.

    417 votes

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    32 comments  ·  Payments  ·  Admin →
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    Hi everyone,



    Thanks for your great suggestion! We’re marking this idea as completed!


    You can now move your Trainerize Pay to a Stripe account and directly connect it to Trainerize.

    With the Stripe account,
    - you do not have the $1000 limit.
    - you get lower rates (Stripe’s official rates)
    - flexible payout schedules
    - full access to Stripes dashboard and reporting

    Simply go to your Payments page and hit Switch. You can create a new account or connect your existing Stripe account.

    We’re returning your vote to you so please come back to ideas.trainerize.com to add your vote to other ideas.

    For more information, see:

    https://help.trainerize.com/hc/en-us/articles/4412226631060-Switching-from-Trainerize-Pay-to-connecting-your-Stripe-account-directly-

    Thanks!

  5. Choose when we get payouts. I like budgeting monthly, not every 2 days.

    On another training platform I used, you could select daily, weekly, bi-weekly, or monthly payouts. I chose to payout at the beginning of each month so I knew how much money I had to budget for the month.

    9 votes

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    1 comment  ·  Payments  ·  Admin →
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    Hi everyone,



    Thanks for your great suggestion! We’re marking this idea as completed!


    With a Stripe account, you can control your payout schedule.

    You can now move your Trainerize Pay to a Stripe account and directly connect it to Trainerize.

    With the Stripe account,
    - flexible payout schedules (including instant payouts)
    - you do not have the $1000 limit.
    - you get lower rates (Stripe’s official rates)
    - full access to Stripes dashboard and reporting

    Simply go to your Payments page and hit Switch. You can create a new account or connect your existing Stripe account.

    We’re returning your vote to you so please come back to ideas.trainerize.com to add your vote to other ideas.

    For more information, see:
    Managing payout schedule
    https://stripe.com/docs/connect/manage-payout-schedule
    Switching from TZ Pay to Stripe
    https://help.trainerize.com/hc/en-us/articles/4412226631060-Switching-from-Trainerize-Pay-to-connecting-your-Stripe-account-directly-

    Thanks!

  6. Payment integration for Romania

    It would be great if you can add payment integration for more countries. I really love your app but I can't work with it if my clients can't pay using the trainerize app.

    Do you have any solutions ?

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your Romanian Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  7. 2 votes

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    0 comments  ·  Payments  ·  Admin →
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    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your Greek Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  8. Automation for add-ons

    I would love if the product "add-ons" had automations just like the core products. Would that be possible

    19 votes

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    4 comments  ·  Payments  ·  Admin →
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  9. Pay for Trainerize subscription with AMEX

    The ability to pay via AMEX rather than just VISA or Mastercard

    5 votes

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    2 comments  ·  Payments  ·  Admin →
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  10. Add payment support in Japan

    I am an American personal trainer in Japan, Would love to see JP payment support and a version of the app in Japanese. I think a lot of trainers here can make their own videos, but would love to have the App in their own language. My gym has 5 trainers as well that wish they could use the app with their customers.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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    Hi everyone,



    Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your own Stripe account to Trainerize.

    We’re returning your vote to you so please come back to ideas.trainerize.com to add your vote to other ideas.

    Thanks!

  11. Trainerize Pay in Spain

    We would wish to see international payments for Trainerize, as still is very limited to not so many countries.
    Thanks!

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your Spanish Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  12. 2 votes

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    0 comments  ·  Payments  ·  Admin →
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    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your Belgian Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  13. 2 votes

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    1 comment  ·  Payments  ·  Admin →
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    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your Finnish Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  14. 2 votes

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    0 comments  ·  Payments  ·  Admin →
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    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your Hungarian Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  15. Allow same day payout for a 1% fee.

    Allow trainers the option to deposit their money instantly for a 1% fee instead of making them wait two full days. This helps us trainers get access to the money faster and creates another source of income for the trainerize brand.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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    Hi everyone,



    Thanks for your great suggestion! We’re marking this idea as completed!


    You can now move your Trainerize Pay to a Stripe account and directly connect it to Trainerize.

    With the Stripe account,
    - flexible payout schedules (including instant payouts)
    - you do not have the $1000 limit.
    - you get lower rates (Stripe’s official rates)
    - full access to Stripes dashboard and reporting

    Simply go to your Payments page and hit Switch. You can create a new account or connect your existing Stripe account.

    We’re returning your vote to you so please come back to ideas.trainerize.com to add your vote to other ideas.

    For more information, see:
    Instant Payouts on Stripe
    https://stripe.com/docs/payouts/instant-payouts

    Switching from TZ Pay to Stripe
    https://help.trainerize.com/hc/en-us/articles/4412226631060-Switching-from-Trainerize-Pay-to-connecting-your-Stripe-account-directly-

    Thanks!

  16. We need payment in Denmark too

    We need payment setup for Denmark too

    5 votes

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    0 comments  ·  Payments  ·  Admin →
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    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your Danish Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  17. 10 votes

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    3 comments  ·  Payments  ·  Admin →
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    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your Singaporean Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  18. 23 votes

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    2 comments  ·  Payments  ·  Admin →
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    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your Dutch Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  19. 4 votes

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    0 comments  ·  Payments  ·  Admin →
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    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your Malaysian Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

  20. 4 votes

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    0 comments  ·  Payments  ·  Admin →
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    Hi everyone,

    

Thanks for your great suggestion! We’re marking this idea as completed!
 You can now connect your French Stripe account directly into Trainerize and make use of all the integrated automation features available.

    We’re returning your vote to you so please come back to add your vote to other ideas.

    Other payment ideas:
    https://bit.ly/3qBvE8e

    Other appointment booking ideas:
    https://bit.ly/3udS3un

    Thanks!

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