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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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219 results found

  1. Allowing for card swiper to be paired to computer/mobile to take credit info (i.e. in gym for membership)

    Some of my older clients are technologically challenged. It would be great to be able to do a POS sale and take their CC info in gym

    9 votes

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    2 comments  ·  Payments  ·  Admin →
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  2. Make trainerize pay accesible in my area (Philippines)

    I want to use the cool feature of selling products through the app. Please make it happen.😔

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  3. Download revenue chart

    It would be great if we could download the revenue chart!

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  4. Trainerize Pay - Payment Reminders

    Active clients get subscribed to a product and it sends them an email to enter their card information but they don't get reminders automatically if they don't do it right away.

    31 votes

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    0 comments  ·  Payments  ·  Admin →
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  5. Reminder and Request message that asks the client to approve a payment before it goes through

    My clients get frustrated because with automatic payments there's no notification that they're about to be billed and I'm not notified either. I have to keep a separate calendar on Google to make sure I'm aware of payments going through. Notifications on both sides (admin and client) and a request to confirm with the client that they want to authorize the transaction a few days before billing would be incredible.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  6. Combine one-time payments with monthly payments in trainerize pay

    Would like to be able to start a product out with a one-time payment then convert into monthly payments.

    For example, I have a year long training product but I want the ability to have a one-time initial payment for the first 3 months of training, then following that payments go monthly.

    The program requires a 3 month commitment at a slightly discounted rate first, so having the ability to pay upfront first would be ideal rather than discounted the first three months.

    27 votes

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    4 comments  ·  Payments  ·  Admin →
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  7. 49 votes

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    9 comments  ·  Payments  ·  Admin →
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  8. Trainerize Pay in India

    Ability to use Trainerize Pay in India

    40 votes

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    17 comments  ·  Payments  ·  Admin →
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  9. Add one off purchases on top of weekly recurring charges

    If someone is on a regular recurring weekly payment but they want to add another product, currently I have to cancel that product, process the single payment and then have them reaccept the weekly product.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  10. Option for Product link to be temporarily unavailable

    There is a toggle switch for the Trainerize.me page. The same thing could be done for the link as an On/Off switch. I have a product link I have put in many places however I am now worried about too much traffic/can't take more clients. However if I delete this product/link I will have to manually go everywhere to replace the old link(I've been plugging this link for 3 months on podcasts, youtube vids, websites, social medias etc etc) with the new link when I'm ready to take new clients. I know I can set the date for the next…

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  11. Ability to make phone number field required during sign up.

    I would like to collect the phone numbers of my clients so I connect with them. Make this a required step.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  12. Multiple invoicing

    I have clients in recurring invoices that then want to buy extras that would require a separate one time invoice. It would be nice being able to send additional invoices as needed even if someone is already on a recurring invoices set up.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  13. Terms and conditions per product

    Currently terms and conditions can be only generic in the welcome email - but they often should be different for different products. Should be able to have different documents for different products.

    11 votes

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    1 comment  ·  Payments  ·  Admin →
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  14. Being able to set and change a product start date per customer - including new customers products already sold!

    Currently, there isn't a way to manually sell to a new customer, so you can't set the start date of that product after a new customer purchased using a checkout link (I,e, ALL new customers). You can't change the start day of an already sold product. Needs to be able to change the start day, or, if at last there will be a way to sell a product manually without sending a checkout link, to set the start date when you sell the product. (this was marked resolved missing the whole point).

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  15. Add a referral section for clients to refer friends to sign up to your service

    Existing member gets discount from next payment, new member gets discount from first month. Trainer gets to pre set what the discount would be.

    1,283 votes

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    17 comments  ·  Payments  ·  Admin →
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  16. Add in product categories

    Allow products to be categorised (e.g. online, virtual, in person, by duration, type, etc)

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  17. Automatically distribute clients to trainers

    We have a sign up page but I want to automatically assign clients in a round robin way to a bunch of trainers so I don't need to do it manually.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  18. More flexibility with billing/scheduling payments

    When I go to schedule a new package for a client (say their current automated program ends in two weeks) but I want to plan for their program to change at the end of this so I schedule a new program, the client panics because they get a message saying they need to accept the new plan and then have to pay for it in advance. I need a way to schedule out packages with being able to control the notify, pay, deliver schedule specifically.

    Can we find a way where the trainer chooses WHEN to notify the client of…

    1 vote

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  19. Export my Trainerize pay products to my Facebook page

    One click export my Trainerize pay products to my Facebook page so my clients can purchase them.

    1 vote

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  20. To have the ability to automatically upgrade to the next client package when filled

    So currently when you hit your limit on a certain client package the next client gets shown an optin form to basically a waiting list. What I would like to option for is to be able to automatically upgrade to the next package up so they don’t have to wait for me to upgrade manually and contact them. Maybe the option to opt in to this for those that want it. (In trainerize pay - number of seats)

    11 votes

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    0 comments  ·  Payments  ·  Admin →
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