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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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212 results found

  1. Feature Request: Ability to Delete Session Credits

    So, here's a situation I recently stumbled upon: accidentally added an extra session credit to a client's account. Now, wouldn't it be awesome if we had the power to reverse this action?

    I'm thinking it could save some trainers (including me!) from those "oops" moments. 🤷‍♂️

    Proposal:
    Let's discuss the possibility of having a feature to delete session credits. It could be a game-changer for all of us here. Share your thoughts, experiences, and any workarounds you've found!

    If you're on board with this idea, give it a thumbs up or drop a comment. And, of course, if you have…

    20 votes

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  2. 75 min sessions

    I would love to see a 75 min sessions, or a way to create a preferred gap between clients
    I like to leave a 15 min gap between each of my clients for that i can have smooth transition time to clean my equipment and so i don't feel rushed between each session.
    when I am scheduling my clients myself that isn't a problem I just leave a gap. But when they self-book they tend to get scheduled back to back and Its inconvenient and unprofessional to keep asking them to change the start time.

    7 votes

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  3. Have the capabilities to unexpire sessions after they expire

    When sessions expire and your client isn't able to use them because of some unforeseen cause, we should be able to unexpire these sessions.

    1 vote

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  4. Ability to Cancel Appointment

    Ability to cancel an appointment instead of deleting it. The event should still appear on calendar with a strike through it to indicate it has been cancelled. This helps keep track of missed appointments ie. refunds, consistency etc.

    2 votes

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  5. Add an event without being required to select an existing client

    Allow booking of an event without it being required to select an existing client. eg. for an initial consultation with a potential client you dont want to add to the app until they become a client

    6 votes

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  6. Text reminders to clients for upcoming sessions

    To reduce the risk of clients missing sessions, it would be great to automate session reminders to clients when they have upcoming sessions via text message (Trainerize notifications don't always come through due to Apple/Android notification settings sometimes silencing them, but texts are more reliable).

    34 votes

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  7. Recurring sessions with automated billing

    Be able to sell a package of sessions to a client, track those sessions as they are used and have the session package automatically rebilled to the client once those sessions are used. For example, a client buys 3 sessions, for a week's worth of training. Once all 3 sessions are used that week, if they come in all 3 times, then the sessions are automatically sold again, ready to be used for the next week. If they only come in twice in a week, the sessions are rebilled again after the 3rd one is used the next time they…

    2 votes

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  8. ongoing appointments

    Option to schedule a session ongoing/reccuring rather than a set number of weeks

    2 votes

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  9. different color for group class and 1 on 1 appointment for calendar

    It would make it so much easier to distinguish 1-on-1 appointments and group classes if the color code was different on the calendar view. right now they both blue. if the group classes were green, yellow ornage or a different color it would be easier to see

    5 votes

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  10. A calendar that shows the availability of multiple trainers in the same view

    We’re a personal training company and we have a staff member who is responsible for scheduling training appointments and consultations. This person needs to be able to see the availability of all of the coaches in a single calendar view to book appointments with clients and prospects

    6 votes

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  11. 50min appointments or 5min buffer

    I’d love to be able to either book 50 min appt or be able to had a 5 min buffer to a 45 min appt. My PT sessions are 45 mins but I book myself every 50 mins. This would be awesome if it could be done. I used to use this appt system for when I did 1 hour sessions and it worked beautifully. I know it would work great if I could just get the right timing.

    4 votes

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  12. 5 votes

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  13. A waiting list for group appointments

    Desperate for this as a studio gym with members who need a wait list for busy sessions! Other software like team up has this

    2 votes

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  14. Ability to name the class such as pilates/ bootcamp etc

    This would be a nice feature so clients can see what they are signing up for

    4 votes

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  15. Add Multiple clients to one time slot

    schedule multiple clients to one time slot for group sessions.

    4 votes

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  16. 50min group sessions in event types, I need to add more sessions in at peak times and making them 50mins versus 60mins lets me do this.

    50min group sessions in event types, I need to add more sessions in at peak times and making them 50mins versus 60mins lets me do this. Is this feature possible to add asap I dont want to move to a new booking app.

    1 vote

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  17. Make an app that works

    This app is terrible. It doesn’t work properly and custom support is horrendous. Members have not been able to sign up for my classes for several months due to an issue with my email?! Here’s an idea, how about you make an app that works. Thanks!

    1 vote

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  18. Allow us to select if sessions were completed or not in the calendar

    It would be great it we were able to click on the event in the calendar and select whether the appointment was completed or not, then that info was sent a report we could run to see how many sessions coaches are completing and also if clients have make up sessions.

    32 votes

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  19. Notifications for when clients self-book or self-cancel from a group class.

    Having the option to receive notifications for group classes would be beneficial too.

    10 votes

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  20. Ability to change appointment type from in person to virtual under the same "event"

    I have clients that are sometimes in person, but switch to virtual sessions. At this time, if I switch them in the system, they won't get charged for a session- a client should be able to utilize their sessions however they'd like, and as a trainer it is important they get charged for the session (for obvious reasons). A 60 min session is a 60 min session no matter how the client chooses to use it.

    1 vote

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