Coach / Trainer - ABC Trainerize
197 results found
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Been playing with the new class booking feature and it's great - however there definitely needs to be a way to hide names of others in class
Getting ready to move all of our semi-private training and classes into the app from acuity and as I'm stress testing it I realized it shows the names of other people in the class on the client view. It does hide last name but I can still see this causing an issue - any easy way to change this quickly
5 votes -
Business app for staff
Have a business mobile app for staff to be able to do everything on their phone that they can do on the PC. The ignite website is not user friendly on a phone and cannot be utilized.
2 votes -
names in group classes
For client privacy purposes - please let us hide the roster / name list for attendees of classes! :)
7 votes -
Remove clients from schedule if session credit expires
Please remove clients from the schedule if the credit they used to book the class expires between the booking date and the class date.
I have found that clients can book classes after their session credits expires if they book the class before the credit expires. For example, I have one client who will book classes weeks in advance to avoid losing her credits because she knows they will expire soon. Essentially she is bypassing the credit expiration dates.
2 votes -
Allow more than two session options for a product
I want my clients to be able to book unlimited classes of various different formats when they purchase my monthly membership. Right now products only allow two total sessions. I would like them to be able to choose any of the class sessions I offer when they pay unlimited.
2 votes -
Manual Check into Class - Time limit
Need to limit ability to manually check into class, currently you can book a class and enroll into the class at same time...based on Enrollment Window.
This needs to be based on check in window. 1-2 hours prior to class.
Currently members are checking into class days / weeks in advance and then not showing up and not opening spots for other people. class counts are all messed up etc.8 votes -
Remove the 24 hour reservation constraint
Allow class reservation as soon as click hits midnight-not a 24 hour constraint
1 vote -
Option to auto add clients to group classes when building their initial profiles
When creating a client account - trainers could have the option to invite them to all group classes offered so it shows on their training calendar/profile automatically. OR option to add classes when creating their workout plan for the month/season.
1 vote -
Client's names remain anonymous when booking into a class session
I would like a setting on the appointment page where clients can't see the names of other clients when they book a class session and can't be seen themselves. I know that it is only the first name and the first letter of the last name that shows, but I run a smaller and intimate gym where most people know each other. I feel that being able to see who's in the slot and knowing that other people can see when you're training blows the whole confidentiality of it.
I would love to use the booking system on the platform…
5 votes -
Enable reserved spots (and recurring reserved spots)
Most of my clients have a recurring schedule. However, their appointments cannot be put on the calendar until their subscription renews and either they or I notice and manually add them. This leaves their normally reserved times open for the taking by other clients who either don't have a recurring schedule, are new, or are looking to reschedule a normal appointment due to an exception in their schedule.
This causes issues because then I have to reach out to the client who just booked thinking the time slot was open and I have to explain that no, it's not actually…
1 vote -
Allow booking with manual client and locations.
For example, with a free consult - I don't want to set them up as a client in the system, but I'd like to book the time slot. I have a free appointment type for a consult, but I can't use it as it needs to be linked to a client.
It would be great if we could input a booking using appointment type, and manually enter the client name.
Same with location - if I'm training out of a different location to usual, I'd like to be able to just type the address, instead of having to set a…2 votes -
Consultation Appointments
The ability to schedule a consultation appointment with a lead that is not is a yet a client. This will allow coaches to see the consultation appointments in the system along with schedule appointments.
2 votes -
Able to set availability on the mobile app
Be able to acccess my availability calendar on the mobile app too.
13 votes -
Weekly direct debit and ongoing bookings
The ability to book a clients session in ongoing with session tracking enabled for clients on a weekly direct debit. Every week I have to go in once their payment is processed via stripe to book in their PT and it is so time consuming and backwards. I should be able to book in their sessions ongoing and only apply the session credit to that session once they have done the session and I have marked them as attended.
1 vote -
3 votes
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Schedule Recurring Sessions
We have ~100 clients and we WANT to use the calendar but it would be extremely time consuming to enter the sessions every week.
The ability to book recurring appointments would be a very simple fix for this.
Please add this feature so we can utilize the awesome reminder system!2 votes -
Appointment Reminders - able to change when client receives and also send email
Ability to change the time a client receives a reminder about their appointment on the app and also option to send email to remind them.
1 vote -
Session Credits Report
Right now, 01/2022, it is nearly impossible to track and know where our clients stand on remaining sessions and historical appointment tracking.
We need a way to cleanly, easily, quickly ascertain past and future appts for a client and, maybe more importantly, how many sessions remain for a client.
This is a follow-up function that needs A LOT of enhancement! I have only been able to find one place for this, the client's profile on the web.
I really wish there was a new tab in the web platform added to the client overview that was for "Appointments" - maybe…
83 votes -
1 vote
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Beta Feedback - Custom Event / Class
The Beta of Group Classes is great except for we need more flexibility in setting up the classes; for example:
setting our own client limit instead of the default ones listed; ie we cap small group training at 8 clients not 10 but we cannot change that limit.
add multiple trainers to one class, we add multiple trainers to large classes / open gym so all trainers can see who is signed up incase someone has to cover or calls out.
2 votes
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