Feature requests, ideas and suggestions

We are continually upgrading Trainerize with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other trainers can upvote your ideas. The idea forum allows us to keep a pulse check on what our trainer community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our trainer community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of trainers and how it fits with the overall vision of Trainerize.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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  1. Take away $1000 limit in Trainerize Pay

    A few of our products are over $1000 and in Trainerize Pay we have to send the client 2 invoices of $500. If the limit of $1000 was lifted we wouldn't have to send multiple invoices.

    313 votes

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    27 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the suggestion.

    We’re planning this for Q1 next year for businesses to be able to apply to increase their transactional limit.

    You will have to pass certain verification checks to have your limit increase, something similar to a credit card limit increase.

  2. Allow in-app sign ups and seamless in-app purchases via AppStore or PlayStore

    My business has a significant amount of people trying to download my app and they're blocked from signing up.

    Also, after that, they cannot upgrade to a paid plan in-app.

    We are ok with the app stores taking 15% of the commission as it outweighs the loss in business of people not being able to seamlessly sign up.

    28 votes

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    2 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to lock a client in for a contract term

    I want to be able to take 12 monthly payments for a year and lock the client in once they've agreed to the product.

    27 votes

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    1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability for clients to pay subscriptions via ACH

    I want to pay my subscription via my bank account directly by entering bank information.

    5 votes

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow free trial option with credit card

    This is good to get new customers to sign up themselves. People would like to try before spending their money. A few days or one week free trial will be an awesome feature.

    52 votes

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    3 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 4 votes

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow clients to pay trainers directly through the app

    Make a way for clients to pay trainers directly through the app. Send reminders when payments are due.

    3 votes

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Later payment withdrawal date

    Have clients sign-up and have payment come out at a later date that suites clients needs.

    2 votes

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  9. add the taxes on the payment setup

    The companies have to declare their provincial taxes and having that option would cause way less headache for the financial departments

    1 vote

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Flexible core/add on product pricing and term lengths

    Having the ability to create one package type and be able to sell that same package with a different duration and/or invoice amount.

    Right now I am currently having to create new products each time because either the next client we sell has a different duration than the previous client OR they put more cash down up front to have a lower monthly payment. Instead of being able to sell one (Hybrid package) and set terms and pricing accordingly, I am having to create new products, price points and terms. Very hectic

    1 vote

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add ability to bill in Vietnam

    Please adding Vietnam to Payment Gateway. It is a huge market in Vietnam. 95 millions people and and 40,000 personal trainers. also about 3000 gym centers. I myself have 9 gym centers. Extremely needed the Payment Gateway

    2 votes

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    1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow ability to pair with terminal to swipe credit card in person

    I have a stripe account. Allow me to also take physical payments by swiping my client’s credit card.

    1 vote

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Auto-payout for affiliate links on programs/subscription purchases

    the ability to automatically payout affiliates who refer to me. Example - a friend posts about a free challenge I am doing as a launch for my subscription membership. For each person who clicked her link, my friend would automatically receive 30% of each customer's membership each month for the lifetime of the subscription.

    10 votes

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    1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Categorize Invoices for Trainers to make payroll easy

    If we could have a sorting/ filter method under the invoices section. This way we can see what trainer sold what invoice. The invoices are already linked to the client who is in the trainers account, so I think I way to filter it out by each trainer would not be to hard? Making it much easier to pay and invoice trainers.

    27 votes

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    3 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Automatic tax calculation

    Ability to detect the city/state/country the user is in and apply the correct taxes for my business.

    19 votes

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    6 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow clients to update payment info/cancel WITHIN the mobile app

    Even though they can cancel/update payment info through the website version of the app, no one understands this and it is confusing. Especially for custom branded apps.

    I currently have to either step them through the process of logging into the web version and finding where to cancel or update info, or (most often) just do it myself.

    There is also no direct link to the web version when they click on the "Payment Information" and "My Purchases" under the MORE screen. It simply says "Please sign in through the web app to manage your payment information".

    Even if canceling…

    2 votes

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Automation for add-ons

    I would love if the product "add-ons" had automations just like the core products. Would that be possible

    19 votes

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    4 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Make trainerize pay accesible in my area (Philippines)

    I want to use the cool feature of selling products through the app. Please make it happen.😔

    1 vote

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Clients sign waivers with finger on their app

    On the app Mind Body the professional usually has a waiver and/or agreement that the client can review and sign with their finger.
    This is better than having them view the document, print off, sign, scan and email back. Plus an electronic version on the app through your system seems much more safe.
    I would love to know that my clients can access it first before beginning any exercise programs.
    Maybe an electronic version of the Par-Q would also help with boxes for them to check. All of these additions would help the trainers using this product feel more safe.

    1,271 votes

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    30 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
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