Feature requests, ideas and suggestions
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Not asking clients for their weight when signing up
When clients sign up they have to enter their weight as part of their profile. I work with a number of clients who have body image struggles or a history in eating disorders so asking for their weight is really not okay and I have to physically tell them to enter 0kg in this because it's irrelevant.
It would be brilliant if we could remove this or have this as an optional thing instead of compulsory
84 votes -
Onboarding videos for clients
Create onboarding videos for trainers to use to help their clients to learn how to use the app. I am looking for more support videos from trainerize for my clients. I need videos to show them how to "Find their workouts", "Mark their Workout" as complete, "Substitute Exercises", "Access the On Demand Library", "Take Progress Photos", "Track Body Stats", and "Use the stopwatch or timer". It would be nice if these instructions were uploaded in the Trainerize video library so that we could drop them into their programs or message. The "Watch Getting Started" video that is under support is…
47 votes -
Allow us to customize the invitation / setup / welcome email
The invitation email is not customizable. Should be.
We'll like to add our own information to the email.
69 votes -
Make the "Thumbs Up" solid after deploying in the Client Overview
It would be awesome to have the Thumbs Up stay solid to know we've already deployed for that client activity. Even better, it would be great to have the same options available that appear in Groups (which DO show what has been deployed). Thanks!
20 votes -
Putting clients program on hold or freeze
Would be great to be able to freeze / hold clients accounts for when they need to. Sometimes they are ill or traveling so they won’t be able to do the workouts and don’t want to miss them.
Thanks
Shab28 votes -
Ability to make appointments and take payments for a client without taking up an active client seat.
I have to reactive someone’s account and set up a subscription right now. I wish I could just let people book appointments and make payments without taking a digital coaching seat. Something like a "lite" client account.
6 votes -
Ability to push back scheduled items in the calendar
If a client is sick for the next 2 weeks, push their scheduled items back 2 weeks.
8 votes -
Where can clients upload their assessment videos?
I do assessments with my clients and I ask them to send their videos to me, but this gets very messy as it stays on my messages and I can't find the assessments easily. Can you guys add an option for clients to upload their assessment videos too, like they are uploading their progress photos? Assessments are the most important part of training clients and I'm surprised there is no tool to make these assessments easier. Also, there are Overhead squat assessment applications, I think it would add great value to trainerize to have at least this assessment integrated. Thank…
11 votes -
Admin access to see staff's messaging
There needs to be an option to allow admins to view the trainers' messaging. There's no way for quality control and/or training development for employees without being able to monitor their instruction. With everything virtual, we have no way of knowing what/how our trainers are advising their clients and from a quality control and safety standpoint, we need to be able to monitor that.
6 votes -
Enroll clients through a text feature
When onboarding clients, instead of them having to go to their email to set up their account. Have a text sent to them to where it will take them directly to the account set up page.
5 votes -
Support different languages for each client.
Ability to have one business support multiple languages. I support German, Russian and English clients, but the email that goes out will need to be in the various languages.
18 votes -
hide client last name in group for privacy.
Be able to hide or not require a client to enter in their last name
6 votes -
Push Reminder notification this is important to remind clients to workout, what good is a app if they don’t open it.
pushed reminders notifications to remind clients of schedule,to work out, to drink water or what ever the task is at hand. This would help a lot for accountability, because right now if they don’t have to have their app open they wouldn’t know their was a task at hand.
3 votes -
Show All Clients
Having the ability to SHOW ALL clients on one list then select, filter, tag, and manage large groups of clients would make the software even more useable for companies/trainers with large lists of clients.
6 votes -
Client comments should also be deleted when a client account is deleted
I've noticed that when a client account is deleted, the thread of their comments still remains in the Overview on the mobile App. When a client is deleted, ALL their data should no longer appear.
2 votes -
certifications
we should be able to upload copies of our actual certifications so clients can see that the trainers they are working with are for real. There are a tone of people getting so called certifications that allow them to train people and they should not be since they could hurt someone really badly.
2 votes -
On the calendar, instead of calling a workout " general", put the custom title that the trainer enters.
I have clients that hike, go to orange theory, ride their peloton, etc. I like to specify that for them on their calendar for the month so they can go into Trainerize and check it off. Instead, the calendar comes up with just an entry for General on every day even though I entered a custom title. I think they'd be more likely to open Trainerize and check off their workouts if the specific title was on the calendar.
4 votes -
Custom onboarding forms for clients
When a new client signs up to a package, instead of attaching the forms for the client, to have it all linked in for as soon as the start using the app. More time affective. Also having the forms linked to different packages.
2 votes -
Ability for clients to specify what equipment they have access to
Is there something in Trainerize that I could add to each client account that would be visible when I am programming? For example, some clients have kettlebells at home and some don't. I often forget a client does and don't program with them.
3 votes -
Quick calendar switch from client to client
In the desktop view, it would be amazing if you could switch quickly from a client's calendar to another client's calendar, via arrows/drop down menu. I believe the only way from calendar to another client's calendar is to "return to overview" first, search for a client, and then go to their calendar.
2 votes
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