Coach / Trainer - Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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  1. Voice messages!

    It’s a bit hard to get your excitement or instructions across when sending written messages so I think voice messaging would be a great addition. I’ve had clients reach out to me this way on IG and the response is much more fluid.

    2,520 votes

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    197 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi all,

    Thank you for the votes. As this is one of the most popular requests, the product team has pulled this into the roadmap for 2022.

    Please continue adding new ideas and votes on ideas.trainerize.com.

    We’ll post new updates here when the project has started.

    Thanks!

    Team Trainerize

  2. Left/right speech bubble format

    Left/right speech bubble format to maximize space in the chat window.

    8 votes

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  3. Online status on messenger

    Online status, showing a small green dot or "online" badge when the client/coach is currently online.

    6 votes

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  4. Automatically send a message to a client who doesn't log in a workout for that day. That could be an in app message or as an email

    Automatically send a message to a client who doesn't log in a workout for that day. That could be an in app message or as an email.

    42 votes

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  5. pin notes, links or messages in group chats

    Some form of 'description' section on the group chat feature or the ability to pin certain information like links or messages to the top of group chats for easy access by all group members

    10 votes

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  6. Attach multiple photos to a message or group post

    Want to be able to send multiple photos at one time.

    46 votes

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  7. Search option inside chats and messaging

    Would be very helpful if there was search inside each conversation in messages

    46 votes

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  8. Add hyperlinks into auto-messages

    Rather than paste a full url into an auto-message, have the ability to add a hyperlink to specific text.

    4 votes

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  9. comment on individual exercises

    comment on individual exercises, that I'd be able to then see week-to-week, rather than having to scroll back to an old workout and then open

    41 votes

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  10. Auto-responses

    For example, once a client reaches a certain day, the calendar sends the client an auto-message with a question. Depending on their answer (yes
    or no) It triggers a customized auto-response, whether its another message or the ability to send a product for sale automatically

    2 votes

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  11. 3 votes

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  12. Option to send an automated message if its outside of "business hours"

    Would love the option to have an automated message sent from me if a client sends a message outside of normal business hours. Would also be great if we could set business hours for when we get notifications. Boundary setting is important!

    2 votes

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  13. Ability to delete a bulk amount of reoccurring scheduled messages

    For example, i have set a check in message for 52 weeks of the year and i cannot remove it. I have to go through and delete them individually. Aint no body got time for that

    4 votes

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  14. Increase video length from 1 minute to 5 minutes to support weekly client video check-ins

    Increase video length from 1 minute to 5 - 10 minutes to support weekly client video check-ins. More coaches are moving from form based check-ins to video check-ins, clients have to send me multiple 1 minute videos to get all their points across currently and it would be good to be able to send it all in one video.

    1 vote

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  15. Allow admins to audit or monitor messages from trainers

    As the owner of a fitness business, I would like to spot-audit messages from my trainers to ensure communication quality/

    61 votes

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  16. Add search bar to the "New Messenger"

    Add a search bar to the "New Messenger" layout, like it is on the old messenger

    1 vote

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  17. Video Messages when on Desktop

    It'd be awesome to be able to do video messages from desktop, so I don't have to go back and forth on mobile a ton, and since it would upload a lot faster than on mobile.

    15 votes

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  18. 1 vote

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  19. Ability to schedule the same message to multiple people

    There are certain scenarios where I want to schedule the same message to multiple clients. I know it can be done as an immediate message but would be helpful to be able to schedule these in advance.

    4 votes

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  20. Sending mass messages to client's phones via text as well as through the app

    I would like to send mass text messages to clients who are not engaging in their program. People who are not engaging in the program are obviously not on the app. i need to be able to send them a text message, encouraging them to re-engage. Otherwise I will never reach them. It is inevitable that 100% of people will fall along the way. Whey they are in a bad place, they are not using their app - but you can reach them immediately and anywhere with a text. Give it some consideration.

    6 votes

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