Coach / Trainer - Trainerize

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For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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  1. The ability to delete automated messages completely

    I set up reminders for clients session (for forever) you cannot undo that, only clear it from their calendar month to month.

    2 votes

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  2. Add assistant coach to existing chat

    I would love to see the ability to add an assistant coach to an existing chat between the head coach and the athlete. I don't want to assign athletes to another coach and lose the relationship completely, but add them into my chat so they continue to get automated messages from me and the assistant coach has full access to it as well.

    A group also isn't a good option for what I'd like as it would take away from the automated messages already programmed.

    4 votes

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  3. Can we get some different response emojis?

    The tongue one is confusing. I can’t tell if it’s laughing or grossed out lol. It would be nice to have a laughing one or even a sad one instead of thumbs down.

    1 vote

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  4. Allow trainers to upload multiple PDFs at once

    Allow trainers to upload multiple PDFs at once Within a message to select multiple in one go. Also add multiple files to a meal plan or product

    1 vote

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  5. Hide/show link preview

    I would like an option when using a link in messages or groups to have the option to hide the link preview or change how big the link preview is.

    2 votes

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  6. Toggle auto-messaging on or off for a custom client type

    the auto messages are great but it would be much better if we could turn them on/off for individual clients instead of all or nothing

    4 votes

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  7. Allow trainers to decide who gets the auto messages rather than the entire clientele list.

    I have different packages available some people get one on one coaching at some people opt for a self paced workout guide. I would like to be able to turn on my messages to some people who chose to do self paced because some don’t make sense when they are doing the workouts on there own time and speed.

    4 votes

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  8. 46 votes

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  9. Include emoji options when replying to comments on clients workouts

    Emoji keyboard needed when replying to clients on a laptop. ATM only option for emoji is in direct messages or on mobile device.

    1 vote

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  10. Set away time and mutes messages on off-work hours

    I have a client that messages me at all hours of the night. Being able to mute these messages so I don’t get notified & can just see them in the morning.

    8 votes

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  11. Automated Messaging with actions that can trigger different journeys

    We are only able to send 3 messages in a sequence. It would be helpful if we could further automate messages by programming options in the initial message, then have the following messages sent based on the client answer. For example, Trainers initial message asks a yes, or no question. Once received, the client selects the answer, the follow up messages from trainer are then based on the client's selection.

    1 vote

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  12. Screenshot

    I want to be able to send screenshots from my laptop. I have tons of pictures and motivational quotes saved as screenshots. When I attempted to put one in a message, the system wouldn't allow it. I essentially had to save the picture to a document, download it as a pdf, then put it in the message to send. That's was time consuming.

    1 vote

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  13. Search feature on the message system. That way if we have to go back and look for something, we don't have to scroll forever.

    If we have to go back and look for something specific, it takes a pretty long time to scroll back. We have a lot of clients who have been with us for well over a year..and more. Searching the history of messages can take a really long time.

    15 votes

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  14. edit auto messages without having to copy and paste and delete

    Currently, to edit an auto message you need to copy the current one, delete it, paste, then edit. It would be great to edit directly.

    3 votes

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  15. No more automatic messages

    I wish the system didn’t send automatic messages...it’s a bit overbearing and awkward.

    3 votes

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  16. Faster live video messaging (like Marco Polo)

    Video messages are not quite long enough but more importantly they take forever to upload which takes up so much of our time. It would be great to have an improved form of video messaging. (Marco polo style would be great as it is quick and easy to use)

    12 votes

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  17. Messenger Chatbox

    Have a similar feature to Facebook where you can access your messages on any page. It's a hassle switching back and forth to messages amongst doing other things. Having chat boxes in the bottom right would be so convenient.

    4 votes

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  18. 2 votes

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  19. Be able to do scheduled automated messages on mobile devices

    I know you can schedule automated messages on the desktop version, however to my understanding, you can’t access your training plans to add automated messages on a mobile device. Also, I can’t add videos to an automated message on a desktop version.

    I know this sounds like complaining but I am not! I love the app and excited for where it is going!

    42 votes

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  20. Ability to turn off auto response feature with clients

    I have clients complaining about the auto response feature and how annoying it can get. Would be great if we had the option to toggle that feature on or off depending on the client

    1 vote

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