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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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252 results found

  1. 4 votes

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  2. Automated 'low usage' messages when client's don't log into the app for a period of time

    Have automated and customisable 'low-usage' messages sent out if a client hasn't logged on to the app in 'x' amount of days, or didn't complete their workout, etc.
    This would be a powerful retention and accountability tool.

    1 vote

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  3. 1 vote

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  4. Video Messages when on Desktop

    It'd be awesome to be able to do video messages from desktop, so I don't have to go back and forth on mobile a ton, and since it would upload a lot faster than on mobile.

    32 votes

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    2 comments  ·  Messages  ·  Admin →
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  5. Allow admins to audit or monitor messages from trainers

    As the owner of a fitness business, I would like to spot-audit messages from my trainers to ensure communication quality/

    92 votes

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    30 comments  ·  Messages  ·  Admin →
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  6. Sending mass messages to client's phones via text as well as through the app

    I would like to send mass text messages to clients who are not engaging in their program. People who are not engaging in the program are obviously not on the app. i need to be able to send them a text message, encouraging them to re-engage. Otherwise I will never reach them. It is inevitable that 100% of people will fall along the way. Whey they are in a bad place, they are not using their app - but you can reach them immediately and anywhere with a text. Give it some consideration.

    11 votes

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    0 comments  ·  Messages  ·  Admin →
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  7. Allow multilingual support with a translation tool, from which users are able to translate the app to their own language

    Allow multilingual support with a translation tool, from which users are able to translate the app to their own language.

    This allows for a faster integration of other languages, as we are getting complaints from our users that they are not fluent enough in English and hence not able to use the app in a friendly way.

    This is one of the most important reasons our clients end their subscriptions.

    19 votes

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    2 comments  ·  Messages  ·  Admin →
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  8. 2 votes

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  9. schedule automated messages past 14 days and not just at 9am

    Would love to be able to schedule an automated check-in message at 1 month, 3 months, 6 months, etc. Also, be able to customize the time of day they are sent.

    4 votes

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    1 comment  ·  Messages  ·  Admin →
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  10. Automated "Missed Workout" messages...

    We have non-editable missed payment messages, but what about a custom message for when people miss their workouts, rather than just relying on the tags feature.

    It will add a further automation layer, therefore less stress on the trainer(s), when they have multiple people missing workouts.

    For example, if we can set the time of the message to send at, say 7pm, asking why they haven't recorded a workout.

    "Hey {FirstName}, I notice you didn't compete your workout today.. Why?"

    6 votes

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    0 comments  ·  Messages  ·  Admin →
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  11. Export Messages

    Ability to export private and Group messages.

    2 votes

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  12. send exercise in message

    I want to be able to share an exercise directly from the message box. I wish I could search inside the message for an exercise like I can while creating a workout.

    This instance I"m trying to share a warm up exercise for bad shoulder mobility and this client is on a membership master workout program so I can't just put it in her program.

    15 votes

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    0 comments  ·  Messages  ·  Admin →
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  13. Ability to send automated text messages when selling a product as a confirmation of sale

    So currently when selling an add-on session to my client it sends them a confirmation email. My clients are very busy and sometimes they don't always get to their emails. If an automated text confirmation can be sent as well, this would help speed up the ability to have the trainer paid for the add-on sessions.

    2 votes

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    1 comment  ·  Messages  ·  Admin →
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  14. Add in a heart to the “liking” part to messages

    My clients always send me messages of how they’re doing and I feel bad just giving a thumbs up so a heart would be great to recognize their message!

    21 votes

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  15. 1 vote

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  16. Ability to edit/delete a repeated/recurring appointment, auto-message, habit or body stats or workout all together

    I then schedule that message and select repeat every day at 8 am for the next 12 weeks.
    15 mins later I realize I’ve spelled something wrong or it’s at the wrong time or date.
    Now I have to edit / delete each message one by one. The original “parent” message has no ability to interact with the “Child” messages.

    The best example of this is scheduling an appointment on a calendar that has other “reoccurrences” when you up date the parent the child reoccurrences have the option of being updated as well

    326 votes

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    43 comments  ·  Messages  ·  Admin →
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  17. Be able to designate what coach is sending auto message

    Running into issues where my co-coach will schedule a message for one of my clients and it automatically gets sent from my account. Can you please change this, so they can auto schedule their own messages from them?

    3 votes

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  18. 1 vote

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  19. Auto-reply to clients

    If someone messages me and I'm out of town it would be cool to set an auto-reply stating as such.

    8 votes

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    0 comments  ·  Messages  ·  Admin →
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  20. Auto text if/when client does NOT complete a workout on a given day

    Automatic text sent to clients if/when they do NOT complete a workout on a given day. I'm hearing from a lot of clients who like this type of accountability.. they want to feel a sense of guilt if they didn't get in a workout!

    5 votes

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