Coach / Trainer - Trainerize

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For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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  1. Product Images on Duplicated Products

    When duplicating a product, the product image isn't copied across. It would save time if the image was duplicated along with the rest of the details.

    1 vote

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  2. Have an Option to Include Practitioner and/or Billing Number on Invoices

    Have an option to include details like practitioner/billing number on invoices.

    For practitioners/therapists like physios, RMTs, kinesiologists, etc, the ability to include practitioner and/or billing numbers on invoices is important so that the client can submit the invoice for insurance claims.

    2 votes

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    1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Sessions Payroll

    The ability to pull a report of how may sessions (including type of session) each trainer conducts for the pay period for payroll purposes.

    5 votes

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  4. add a product to a client without making him pay for it

    Whenever you want to add a product to a client, it makes your client purchase it. If the trainer can add it, the client wouldn't have to pay for it and can start right away.

    1 vote

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  5. allow clients to leave a tip for their trainer

    Add a tip option to payments at checkout. There is a discount code box but it would be nice if there were also an area where clients can leave their trainer a tip.

    3 votes

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  6. Ability for clients to pay subscriptions via ACH

    I want to pay my subscription via my bank account directly by entering bank information.

    8 votes

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  7. Program pay at time of purchase, start program on specific day of the week

    It would be nice if the client would be charged the day they click purchase and not on the program start day. eg - if they purchase Wed but program starts on a Monday it messes up the program's days of the week. And have the option to add-on pre-programmed workouts that automatically load to their training program until the main program starts 'next ***'.

    3 votes

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  8. Ability for clients to use Google Pay

    Instead of having clients type in their credit card, allow them to use Google Pay.

    3 votes

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  9. Take cash and card payments via Zettle integration

    Not all clients like to pay through Trainerize pay, but are happy to pay via cash and card reader payments instead.

    Zettle offers these options, but must track product sales separately. It would be great to have the option to sell products listed on Trainerize pay (e.g. 2 per week 1-2-1) via both the current Trainerize Pay system and Zettle integration in order to track sales more easily and consistently.

    I would suggest this is done via mobile for simplicity of inter-app communication. This could either be a separate Trainerize Pay App which either integrates Zettle into the Trainerize Pay…

    2 votes

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  10. Revolut payment

    Can you add Revolut payment.. Its so easy way. And you add then Croatia in payment, bec you still didnt even Its in EU.

    1 vote

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  11. 6 votes

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  12. Allow free trial option with credit card

    This is good to get new customers to sign up themselves. People would like to try before spending their money. A few days or one week free trial will be an awesome feature.

    66 votes

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    6 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Allow clients to update payment info/cancel WITHIN the mobile app

    Even though they can cancel/update payment info through the website version of the app, no one understands this and it is confusing. Especially for custom branded apps.

    I currently have to either step them through the process of logging into the web version and finding where to cancel or update info, or (most often) just do it myself.

    There is also no direct link to the web version when they click on the "Payment Information" and "My Purchases" under the MORE screen. It simply says "Please sign in through the web app to manage your payment information".

    Even if canceling…

    6 votes

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  14. Self-cancelling a downgraded plan before it comes into effect, with certain conditions

    It may be useful to hand trainers the ability to cancel downgraded plans before they come into effect. Often, trainers change their minds right after opting for a downgraded plan and wish to retain their original, higher plan. Right now, these trainers need to reach out to Coaches, who further need to reach out to other Coaches with Recurly access (to have this executed). Although this isn't a tedious process to work through, it may be practical to provide the trainers with the permission to do this themselves (perhaps, with certain parameters in place - such as a time cap),…

    2 votes

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  15. Rearrange client payment days

    Have the option to change the date of the direct debit for a client

    2 votes

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  16. Recurring payments come out on the 1st of the month

    Have the option for all recurring payments to come out on the 1st of each month. Currentl, there is the option for payments to come out on a fixed date, one time or recurring from the date of payment. For the purpose of monthly tracking, it would be handy to have the option for recurring payments to come out on a particular date of every month.

    1 vote

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  17. Clients self pause subscription

    If a client goes on vacation, they should be able to self-pause their subscription without having to contact us to do it.

    7 votes

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  18. Automatic tax calculation

    Ability to detect the city/state/country the user is in and apply the correct taxes for my business.

    28 votes

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  19. Categorize Invoices for Trainers to make payroll easy

    If we could have a sorting/ filter method under the invoices section. This way we can see what trainer sold what invoice. The invoices are already linked to the client who is in the trainers account, so I think I way to filter it out by each trainer would not be to hard? Making it much easier to pay and invoice trainers.

    35 votes

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  20. Later payment withdrawal date

    Have clients sign-up and have payment come out at a later date that suites clients needs.

    2 votes

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