Staff / Trainer - ABC Ignite Engagement
16 results found
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Screenshot Blocker for Barcodes
Clients are reporting that members are able to do a screen shot of their ABC barcode and text/share to a non-member thus allowing that non-member to use the screenshot of the barcode to gain access to their gym. They want us to enable the app to where a member cannot screenshot or share the image with anyone else thus preventing fraudulent activity. Typically it turns the screen black or at least the outcome of the screen shot. Example similar to the Les Mills feature where a member cannot screen record any of the content that is playing on their phone.
28 votesWe are developing secure QR Barcodes which will not prevent a screenshot from being taken but will solve this issue by limiting the validity time period for barcodes.
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Recording Video Calls
Best Fitness is requesting to have the ability to record video call appointments
14 votes -
Instructors should be able to see schedules a week ahead of time. We should also be able to check members into classes.
Instructors should be able to see classes a week- month ahead of time even though members can’t sign in until 24 hours prior. We should also be able to check members into classes
5 votes -
New Client Assigned - Email Notifications
The logic behind "New Client Assigned" notifications only applies to new members.
Suggestion: Trigger an in-app/email notification for the new trainer when a member is assigned from one trainer to another.
4 votes -
Have Trainerize sessions sync to client’s personal calendar
Some of my clients have requested that Trainerize automatically syncs appointments to their personal calendar apps instead of manually putting in appointments or looking at Trainerize app
3 votes -
Ability to group locations into regions / state
Ability to group clubs like Seattle, Tacoma into Washington state.
Or multiple states into a group like "Northwest"3 votes -
Larger Groups
Allow groups to have more than 1,000 members at a time. Some clubs have thousands of members and it would be great if the limit can be increased.
2 votes -
Allow alloy members to add shortcut links to app
Alloy members do not get an option to add links to the CBA. No Custom Branded App drop-down menu via Add-ons.
2 votes -
Geofencing for Android Devices
For members with Android phones wanting bar code to pop up when in close proximity to home club
2 votes -
Allow the client access permission to be toggled
Give Owner/Admin the ability to toggle Client Access depending on the team member role.
For example, have the ability to toggle a setting to allow the Shared Trainer role to access all clients not just assigned locations.
2 votes -
Easier way to swap clients between trainers
Easier way to swap clients with other trainers in my company. If another trainer sells training for me, I want the client in my trainerize. However, I need to ask the trainer to go and delete them from their trainerize first before I can add them. This would be an easier process if I could go in an add a client without having to get another trainer to delete them from their app first
2 votes -
Not getting notifications on my Home Screen or banners and am missing important client messages. All notice settings are switched on….
Not getting notifications on my Home Screen or banners nor iwatch from clients and am missing important client messages. All notice settings are switched on in my iPhone but still doesn’t work. Clients are saying the same. Please fix.
1 vote -
Please add a Block to track Blood Glucose
I’m a nutritionist and work with pre diabetics. We track their blood glucose reading and would like to see a daily or weekly graph for that. Similar to RHR graph
1 vote -
Remove the “Add to wallet” feature or ability to turn it off
Remove the “Add to wallet” feature or ability to turn it off.
We should not have a feature that encourages members to NOT use the app. We want to push people to the APP not away from it.
by having the wallet feature will make members use the APP less frequently.1 vote -
Announcement URL Behavior Change
Currently, when we add an announcement with the setting "Open a webpage", it will automatically take the user to the webpage when they click on the announcement notification.
Please change the behavior so that when the user taps on the notification, it opens the app for the user to read and then decide if they want to go ahead and access the webpage.
1 vote -
Customer Service Email on the APP
The contact email in the APP engagementhelp@abcfitness.com can be confusing to members, quite a few members email into this email to freeze or cancel or dispute payments etc. Can something be added that says: This email is ONLY intended to research, troubleshoot, and escalate app problems that are being presented to members/clients. Do not use this contact for any membership changes or concerns.
1 vote
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