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Client / Gym Members - ABC Trainerize



We are continually updating your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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85 results found

  1. Direct message replies

    1.Reply directly to a Message.
    2.Have a default color for your message vs the person you're chatting with.
    3. Send voice messages

    21 votes

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  2. 1 vote

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  3. Way to contact Sarah

    Your direct messaging is not working. Direct link provided in the email is not working and even your dispute email address has automatic response saying they are actually not able to help. I need to resolve a billing issue. Please someone contact me back at monikakrznar@gmail.com

    1 vote

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  4. Receive a phone notification when receiving private messages

    Receive a phone notification (not in the app or through email) when I receive private messages. My trainer messages me regularly and I don’t want to flood my email inbox every time she messages me, and I’m not constantly checking my app to know if there’s a message. Phone notification would be helpful.

    3 votes

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  5. Chat, draft saving

    When I'm chating with my coach, sometimes I need to go back to the main manu to look for things, but the messaging text will delete. So, saving the draft text would be very helpful to communicate with my coach without loosing the context of my chat.

    1 vote

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  6. 2 votes

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  7. Messaging amongst members is the best way to build community

    Dev team should look into interpreting a Discord -like server to the back end. On the trainer side, allow roles to admin, managers, mods and levels of members. On the Member side, have the ability to communicate with all members privately or in smaller focused private grounds. Incentives can be given to members that reach certain goals or challenges.
    At the current state there is no way to truly build a community. And working out ,getting to my goals, or having questions still feels lonely because I don’t know these people and they don’t know me.

    1 vote

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  8. Message other members in

    Be able to message other members in the program.

    12 votes

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  9. 3 votes

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  10. 1 vote

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  11. Larger Coach Chat Photo Icon

    The chat bubble is too small! Maybe add it to the top of the Dashboard, similar to the MY GROUPS section, but add a section that says CHAT WITH COACH or TRAINER. Some clients can barely find that tiny picture bubble, and I have to show them where it is. I don't want them missing pertinent messages from me.

    1 vote

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  12. Would appreciate being able to get in contact with all the coaches through the app

    Can only see and message main coach. Would like to message them all.

    1 vote

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  13. 2 votes

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  14. Mobile notifications

    The only option for notifications is either off or on, and on is only with emails. Everytime my trainer sends me a message, the only way I know about it is the email notification. Would be a lot better if there was an actual notification like a beep or something (like with any app currently available). Personally, I don't want to receive an email for every message I get on the app.

    5 votes

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  15. Change the reaction Emojis!

    The Emojis we have to select from DO NOT INCLUDE the most popular ones used on a daily basis to encourage on social media, like “love” or “fire”, etc… the app builders need to go by what people use most often on a daily basis, otherwise it feels dated

    5 votes

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  16. A notes section or field to communicate information. A section for inputting supplements and cleanses

    I'm suggesting a messaging option to communicate with coaches.
    A notes/diary to input any additional information that can relate to the objective in this app.
    Finally, a section to input your supplements/ cleanses especially if prescribed by the Dr in this program

    1 vote

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  17. Comment section close to the excercise

    It’d be nice to be able to add a comment on the specific excercise, instead of having to go back and forth on the chat , I think this way it would clearer and easier to understand for the pt and it would easily avoid misunderstandings

    1 vote

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  18. Better communication organziation

    Videos should be able to go over 60s and able to be put into customizable folders. Comments allowed on the specific videos, etc. Not one long chat for all communication. Additionally, notifications that a trainer commented on something doesn’t clearly tell you what workout, etc they’re commenting on. Also, pausing a workout (not having to end and save it then go back and edit sets/reps only) for accurate time tracking.

    4 votes

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  19. Mark messages as question

    Ability to mark a message as a question that needs an answer from the trainer. Sometimes when a few messages per day pop in it’s easy to overlook a question.

    1 vote

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  20. Chat

    I am unable to chat with my trainer, I think it would be beneficial to be able too.

    4 votes

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