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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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149 results found

  1. Make the class name in description meaningful.

    to say cardio and come and have fun is not enough information

    2 votes

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  2. Able to pick up where I left off on the calendar

    After I book a class on any day, the app takes me back to the beginning of the calendar and then I hand to scroll through all the classes on each day to get back to the day I last scheduled a class in order to go forward and schedule more classes.

    12 votes

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  3. Need a 7am Class

    We need a 7am class. This gives people more options in the morning.

    2 votes

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  4. Cancellation

    Offer a class cancellation feature, you threaten a cancellation fee but yet you can’t cancel class so why bother signing up?

    3 votes

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  5. Please change the class registration location back to the drop-down menu like it was before

    3 votes

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  6. I would love to see all my classes a

    I would like to see all the class I selected for that day along with the location. Lots of times I do different classes at different locations and sometime they are done in the same day. Because I don’t see the location I end up at the wrong location.

    16 votes

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  7. After reserving a class, the app should take you back on the date you left off.

    Not some random date and you have to scroll down all over again figuring out where you were previously

    4 votes

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  8. Class Search by instructor

    Having the search feature by instructor name would be helpful.

    4 votes

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  9. Body FIT payment option

    Allow members to enroll in Body Fit and to add money for future sessions.

    1 vote

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  10. Please classes at 8pm

    Try to add classes at 8pm, right now the last class is at 7pm and some people (like me) can’t go to. I would like to enjoy the class but most of them are early

    1 vote

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  11. Attleboro, MA Create waitlist for spin classes; when someone cancels the next person automatically gets enrolled.

    3 votes

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  12. More than 1 locatiom schedule

    It's annoying to have to keep selecting more than 1 location to see their schedules at the same time. It always has your home gym, but it never saves a second location to see their schedule. You have to reselect another location every time.

    1 vote

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  13. Please make app usable on all phones if you're going to charge money for cancellations!!

    This is genuinely so frustrating and unfair. Booking rarely works for me on the app, and I am completely unable to cancel classes through the app on my Google Pixel. I have stopped going to classes because my options are sign up with no option to cancel, and be charged unfairly (I try to call the front desk and they only pick up about half the time), or go to class without a booking and be humiliated by the person walking around checking for sign ups. I will likely cancel my membership because of this inexcusable issue.

    2 votes

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  14. Substitute trainers

    When a trainer is out have a substitute trainer so classes don’t get canceled.

    4 votes

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  15. No shows for classes

    If you don't show up you should be penalized, three times and your banned for a week, month etc

    2 votes

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  16. instructor subbing

    It would be nice to know when the instructor for a class is a sub.

    3 votes

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  17. classes listed should have a description! Marrisfit is cancelled because no one showed up, but no one knew what it was! I’m so sad 😞

    4 votes

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  18. Remove numerous golf from group classes. Annoying & makes signing up for classes more time consuming & not user friendly. Most do not use.

    Remove golf from group class options. Makes choosing classes annoying & not user friendly
    Time consuming PLEASE REMOVE GOLF from group class options.

    1 vote

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  19. To be able to save class filtering criteria (locations, instructor, class type, time of day) instead of it resetting when closing the app.

    1 vote

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  20. Provide access to trainers schedule

    Allow user to see trainers, schedule of availability and select time slot for future training session.

    1 vote

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