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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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236 results found

  1. Show example vidoes for the classes

    Show a small video describing what the class consist of that way anyone that's never done the classes before can decide whether they want to do the class or no.

    2 votes

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  2. Show my schedule; trainer sessions and class enrollments.

    Unless i am completely missing it, i can only see my scheduled appointments on the web portal, they are never in my app. It would be nice to see everything; workouts, appointments, and enrollments in my weekly feed

    1 vote

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  3. Canceled class/ substitute notifications

    Would love to be notified by the app, text or email when a class is no longer happening or if there will be a substitute. It’s been more than once that I showed up and there was no class. Some people like myself only go to classes and do not use equipment so this would save a lot of time and money for us.

    4 votes

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  4. Bring back Zumba class and TRX

    Give more variety to classes as before.

    2 votes

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  5. To be able to see when each training session has been used just like check in history to be able to keep track of used sessions.

    Simply a way to be able to track the training sessions on the app to see when and how many sessions have been used to keep it accountable.

    4 votes

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  6. Martial arts classes during the night time and weekend

    I wish that we have more martial arts classes at night for people who are working and so as the weekend.

    1 vote

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  7. Mix up the classes that are offered during lunch time And offered different ones at the different locations in the same city

    The same classes keep being offered at lunch time. Why can’t Zumba be offered or yoga or something else? Also, sometimes the exact same class is offered at the same time at multiple locations in the city. It would be nice to offer a variety!

    1 vote

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  8. 1 vote

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  9. Classes at 7am

    There’s only 6 am or 8:30 classes available. We need ones at 7

    2 votes

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  10. Sign in to class after class begins

    Even after the class officially starts, there should be a way to still sign in. It would help with a Combo 6 class, for example, where there's a window of time you can begin your workout.

    3 votes

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  11. Better Class Times

    Need more classes in between 6 AM - 8 AM and 7 PM - 8 PM. Most people start work a 9-5 so the early classes that are available now are either way too early or cost extra. And the “evening classes” available happen to occur when most are just getting off of work in rush hour traffic and construction to get to the gym.

    3 votes

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  12. Add swim RSVP on app

    It’s difficult to call in to make a swim lane reservation. There have been errors with the staff booking the wrong lane and it’s been difficult calling in because staff constantly Place you on hold for a ridiculously long time. It’s easier to book your lane via app if it were available.

    1 vote

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  13. Find a class location improvement

    When viewing multiple Club 4 locations in “find a class” mobile app feature, the location state and number appear beneath the class, ie. TX30393. It would be easier to see the city beneath the class to take the guess work out of which TX location is offering a class I’m interested in.

    8 votes

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  14. 1 vote

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  15. Allow us to book more than two classes at a time.

    Currently, we can only book two classes at a time. Would love to book my classes for the week at least.

    1 vote

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  16. Need early classes

    You need MORE classes, especially early classes between 7:30 and 9:30. Also, maybe add Pilates.

    9 votes

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  17. Add a favorite instructor button

    It would be great to show a list of all the instructors that you like.

    3 votes

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  18. Saving My Multiple Locations

    I have found that when I apply the multiple location function for classes that it doesn’t save it for future class selections. I have to go to multiple locations every time and pick and apply my choices.

    8 votes

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  19. Schedule

    1- Allow the app to default to more than I home gym. (I regularly use 3)
    2- include teacher bios as you had on the old app.

    3 votes

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  20. Bring Sabrina back to Friday body pump! And offer more weekend classes.

    Add more weekend body pump classes. Also, bring Sabrina back for fridays!

    1 vote

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