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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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237 results found

  1. Ability to schedule training appointments

    Ability to schedule personal training appointments, including cancel, and rescheduling in the app.

    1 vote

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  2. Is there a way to change a location to see what exercise sessions are at another location

    Have an app option to change to a different location to find a particular exercise session within my area.

    1 vote

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  3. I would like to be able to see where the class location is

    I would like to be able to see where the class location is. If I search multiple locations to find a class I want. I’m only able to see the class times available it have no idea WHERE the class will be

    1 vote

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  4. Personal Trainer Profiles

    Would be great if there was a way to see a little bio or description of the list of available trainers, especially when booking a PT appointment the first time, it will help people pick the right trainer for them that they think with work well with and aligns with their fitness goals.

    3 votes

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  5. Add Location Dropdown in “Filter By” Page

    Currently if you want to change which location is filtered for a class search, you have to go to the “filter by” page and then go to the location page, select your gym(s), and click apply there and THEN click apply again in the “filter by” page. The app defaults to just your home gym upon refresh, so this step becomes tedious if you use both gyms regularly. Drop down menu should have the ability to select one or multiple (e.g., check all that apply).

    1 vote

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  6. Add Room/ Location to Class Details Page

    If you click on a class from the homepage, you can’t see which room or which facility (now that Inglewood is open) it is in. You have to go to view all classes in the “Find a Class” section and then click on the class from that page to find the room/location.

    2 votes

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  7. Notify members when new classes are posted

    Send a notification when new classes are posted. I am not constantly checking the app and when I do, and new classes have been posted, most of them are full already

    1 vote

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  8. More capabilities for instructors

    Instructors should be able to view their attendees and add them to their classes through the app

    1 vote

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  9. Would be nice to have a profile if class trainers to be able to choose classes to attend

    Have a link to the instructor name so you can look at their professional profile to determine if you want to go. Even, having a rating would be helpful. Sometimes, I structures name change and I am not sure if I expect a similar workout. It is very instructor dependant and having a profile to glance can help understand her/his credentials. Thanks!

    1 vote

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  10. Virtual classes

    Ability to do virtual classes in the gym classroom whenever there isn't a scheduled class.

    1 vote

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  11. Wait list

    Functioning Wait List Feature

    1 vote

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  12. Class scehdules and location

    It's great that I can select multiple gyms to see what classes are going on each day of the week. However, once I find a class and select it, the app doesn't tell me which location the class it at. I have to back out and deselect all the gyms and then try again using one location at a time. This defeats the purpose of being able to select multiple locations. The app needs to be edited so that when a class is selected, it not only shows the day and time but also the location.

    2 votes

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  13. clearly describe mind and body classes

    Mind and body class needs more detailed description. Mat Pilates and warrior yoga are totally different yet both listed as mind and body class. Employees in the front know nothing at all and emailing customer service is even worse. Just ask the instructor to state what type of mind and body class they will offer then post in the description.

    4 votes

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  14. Ability to favourite desired classes

    Like I take Pilates every week so I can have a separate favourites list with all my regular classes I take each week. Makes it easy to book.

    1 vote

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  15. Improve the UX of cancelling a class by rearranging the hierarchy of cancel CTA

    Improve the current user experience of cancelling a class by rearranging the hierarchy of cancel CTA

    Users who want to cancel a reservation for a booked class need to click into the reservations and click the ellipses on top in order to "cancel"

    As a user in this flow, I expect to see the CTA for "cancel" along side the CTA to mark as "attended"

    Currently, the content hierarchy within this card is confusing and doesn't match the user's expectation, please improve this. It's within best UX practice to allow users to easily cancel, don't make the user search for…

    1 vote

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  16. Elite buddy pass sign up

    If you have an elite membership the ability to sign up you and your buddy for a group class through the app.

    2 votes

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  17. Please allow for a longer registration before classes.

    There have been many times that I am unable to enroll in a class before it starts.

    1 vote

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  18. automatically enrol next person on waitlist instead of sending an email

    i can't constantly check my phone and race to the app to enrol it's not fair to those who have joined the wait list first

    3 votes

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  19. 1 vote

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  20. Sign up Guest for classes in the app

    Ability to sign up our guest for classes in the app

    2 votes

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