Member - ABC Ignite Engagement
273 results found
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Membership packages
Indicate current membership package, provide a list of possible membership/ family packages, benefits entitled to each package, and costs to upgrade or degrade possible packages. How much is it to add another member on our plan, how much is it to bring a friend, etc. Anything that has a separate or single session fee should be listed in the price plans.
Also, provide hours available for said packages. Example: recovery package is only available from 9AM-10PM, personal training from 9AM-5PM, BJJ is available from this time to this time, etc. If all packages and benefits are only available during specific…
33 votes -
Performance enhancement: reduce app crashing during work outs while synced with Apple Watch.
App crashes and slows down phone during workouts with Apple Watch connected. Also increases battery consumption. I pretty reliably consume 20-25% of my battery in a 30 minute workout if I begin a workout from iPhone.
2 votes -
Ability to message trainer on app
I suggest Messaging trainer or class trainers on club4 app
35 votes -
Personal Trainer Progress Reports
It would be nice to see what our trainer thinks we need to improve on or how well our workout went overall! :)
3 votes -
23 votes
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Ability to Delete Payment Method for ABC Ignite Engagement
When in payment methods for a member. It would be useful and transparent to be able to delete payment methods on the app e.g., expired cards or cards you don't want to have on file.
Also - Instead of just having a link for Add new payment method, it'd be neat if we could also add an option to edit current payment method and a note where it states that the Primary method needs to be selected or else the payment will not go through.
19 votes -
Extend weekends to 8 PM
Would help with people who work on weekends to make it
1 vote -
Staff who know what they’re doing
It would be really helpful if the staff here actually knew how to use the app- since you’re a no service gym and you’re actually recommending people use your app to find workouts, it would be helpful if the front desk staff knew how to access the workouts in the app, or knew how to answer other simple questions like “how do I find my gym pass in the app” and similar. Both times I’ve asked for help the staff have told me they don’t know how to use the app. Frustrating.
3 votes -
Basketball Court instead of Pickelball
Instead of having pickle ball courts and a second cardio area, have basketball courts, Flower Mound Location.
4 votes -
1 vote
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Member rights and privacy
Gym employees (I.e., trainers, managers) should not have complete access to an existing members app. Gym employees should not be able to wipe an existing members app data and app history even if training is complete. It’s a privacy violation and existing members should have access to sign up for classes and view their training history at any time.
4 votes -
Email Contact Info
Include each club manager’s name and email contact info. Also include a contact name and email at the corporate office.
2 votes -
Intermittent fasting
It would be interesting to incorporate an intermittent fasting option for those of us who simultaneously fast and exercise, also educational material on a separate segment including not only proper work out technique but fasting science and nutrition science, it would be beneficial since the meal tracking option is already implemented
11 votes -
Cold tub
I wish the gym had a cold tub. I’ve gone to a few other gyms in town that have them.
3 votes -
I want yo be able to update my membership
Want to be able to change my gym home and yo updated the membership at least once every 3 months or something
8 votes -
1 vote
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Expand use of QR codes on equipment
Not sure if this is in place yet, but QR codes on equipment, to do things like easily reporting damage/equipment issues, identifying equipment when tracking workouts, accessing links to quick “how to”/demo video clips, etc.
13 votes -
How long each gym session is and what’s your weekly hours
When you log it it’s starts a timer and when you walk out the door it stops it and tells you how long you’ve been there. And every Sunday it tells you how long you’ve been there through the whole week.
6 votes -
sync with Amazon Halo view
Have the ability to sync with an Amazon fitness band and there app
2 votes -
FULL benefits list with small explanation
I just signed up for ultimate and i genuinely don’t know what it includes. I thought it included personal training, I guess not. I thought it included the cryo machine, nope, massage chair? Nope planet fitness has a better recovery for the price. For $100 a month I expected more. Supposedly I could bring a friend, but I don’t see that anywhere?? How do people even figure this out??
15 votes
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