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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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277 results found

  1. Towels

    Feel like it’s incredibly unsanitary to not provide towels at all locations. Also, if a brand has this many locations, it really should provide customers towels. Very normal gym feature. Have been to 3 locations no towels. Don’t know why you put so much effort into these extra features when the basics aren’t covered.

    4 votes

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  2. See when I'll be charged next

    Add an page where I can go and see when I'll be charged next

    6 votes

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  3. blood pressure monitor device on fitbit devices. Or a blood pressure machine that can connect to the app.

    blood pressure monitor device on fitbit devices. Or a blood pressure machine that can connect to the app.

    1 vote

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  4. access to boxing room

    More boxing classes or access to boxing room

    2 votes

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  5. Open the climbing wall!

    The climbing wall was closed during covid and has never re-opened since! If you need experienced climbing staff, happy to assist ;) Just want it to be open sometimes, especially for the kiddos

    1 vote

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  6. Connection available for COROS watches as a lot of us runners have their technology and devices now

    1 vote

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  7. Turf/court Availability

    It would be great to have the turf/court schedule displayed in the app. They already print out a schedule so it should be easy to replicate in the app for members to see if things are open prior to arriving or having to check each week.

    1 vote

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  8. Free guest with $25 and $35 membership

    Ability to bring one free guest with $25 and $35 memberships. Other gyms make this an option for members that have a certain membership.

    1 vote

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  9. Benches needed in pool area

    Benches are needed in the pool area

    2 votes

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  10. Gifts to employees

    Create a place either in the gym or online that lists some the employees favorite places to visit, like Starbucks or Subway. That way, members can get them gift cards as a thank you.

    1 vote

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  11. Adding more equipment in the women’s room (e.g., smith machine, squat rack, bench press)

    Make paying the extra membership just to use the women’s room worth it. It’s really dry in there with mainly cardio machines. I would prefer some be taken out & adding in a squat rack, bench press setup, and/or a smith machine. Even just having one of those would be great!

    1 vote

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  12. I think all members should be previously notified, at least two months before, when you raise monthly fees.

    This is my third year and this is the second or third time that fees are raised and no one notifies me. I think it’s more than expected to let customers know you will be changing charges. I have never gotten a text or email about it. I only learned about it because I asked at the front office about something unrelated.

    1 vote

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  13. Be able to request songs on the spot to be played in gym

    Be able to pick songs for the gym playlist

    1 vote

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  14. Clean showers

    Clean the showers & change shower curtains often.
    Water should be hot in showers not cold!
    Locks on doors for better privacy

    3 votes

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  15. Better hours

    Starting January have your hours 24/5. Meaning the gyms opens 4 or 4:30am remain open till Friday evening. Weekends hours stay the same.

    1 vote

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  16. Hours of operation

    Access and operation hours are incredibly inconvenient, especially Friday, Saturday, and Sundays.
    900pm close time on Friday evenings is quite ridiculous as more than less people have the chance to workout later due to Saturday work hours for members. Closing at 11pm Monday through Thursday is tolerable during winter hours when days are shorter but come early summer while it is lighter later it doesn’t get dark until 830pm I plan to cancel my membership as I work until dark every day. Currently I drive 25 minutes to the nearest Edge and the hours of operation does not leave me…

    14 votes

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  17. Billing

    There should be information in the app on who to contact in reguards to billing issues. I got over charged because the app messed up my input when I was placing my routing number into the app to switch from using the Mac card. It is really convenient for people who are deaf to just do thing via apps rather than in person bc no one know American Sign Language. It is convenient for people with disabilities.

    1 vote

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  18. Non staffed hours report button

    needs to be a button that I can report stuff to when staff isn’t here like the showers are overflowing and leaking into the main locker room like they are rn

    1 vote

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  19. Hydromassage

    Extended use 15-20 minutes

    1 vote

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  20. Job applications in app

    Job pdf application for those interested in applying for work at the gym

    1 vote

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