Member - ABC Ignite Engagement
277 results found
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A place to enter to alert staff to broken or not working machines or dirty bathrooms/tanning etc
I come early and the rowing machine was not charged in womens areas and the bathroom was dirty
693 votes -
A way to cancel my membership online
I tried to cancel my membership in store, and was denied told to do it online. Only for it to be a longer process. There’s no function in the app the allows you to view your membership agreement or cancellation policies for your contract. So maybe an easier way to get in contact with someone or an actual function that allows this process to happen quicker than a 2-3 week response period.
208 votes -
Google Fit/Samsung Health
Add functionality for Google Fit and Samsung Health connected apps and devices
175 votes -
Wallet barcode
Bring back “add to wallet” feature for barcode
168 votes -
Allow for cancelation of the membership in the app.
Please allow for cancelations of a membership on the app. Provide paperwork that can be electronically signed or, at the very least, printed, signed and and scanned back.
113 votes -
Extend hours of operation
I’m sure I’m speaking for all the early birds or parents, I would like to extend the hours of operations by two hours before or after, if you cannot do 24 hr gym. The two hours makes a huge difference.
Definitely would help any new parents out there trying to get back to working out but can’t go when your child is awake.
100 votes -
Bring Apple Wallet option back!
Bring back the option to add your membership card to your Apple Wallet.
86 votes -
Repair broken equipment in a timely manner, not months later
Get equipment fixed quickly not months and months later
48 votes -
I want to follow (essentially vote for) a class instructor.
I want to follow an instructor. Number of followers will help gym decide if time of class, type of class or instructor skill set is responsible for class attendance. There are a few instructors who regardless of what they teach I wont attend their class. And ones I like a lot that do not have a class during a time I can attend.
43 votes -
Traffic
There should be a feature to see how busy the gym is ( I know planet fitness has that and it’s actually pretty cool to see if the gym is too busy before getting there)
39 votes -
Day Pass
It would be great if you can purchase a day pass for a friend, etc. on the app before/after hours.
38 votes -
A feature on the app showing all the machines and equipment in the gum and how to use them. And what each one is used for.
A feature on the app that shows all the equipment and machines in the gym and videos on how to use them. Also a virtual tour of the gym via the app
38 votes -
Change membership type
Instead of having to go up to the front desk to change the membership it would be better if there’s a way for us to change it so we won’t have a problem at the front desk cause the front desk won’t cancel or change our membership
37 votes -
Closures/Power Outages
Send push notifications when the gym is closing due to inclement weather or power outages. Also, send notifications if the pool is to be closed for any reason. Send another notification for when the gym or pool is back open
37 votes -
Have Child care hours posted in the app
Along with hours of operation there should be hours for child watch. I’m a single mom so my son is with me all the time and I often forget there are only specific times he can go to the gym.
35 votes -
Ability to message trainer on app
I suggest Messaging trainer or class trainers on club4 app
35 votes -
Membership packages
Indicate current membership package, provide a list of possible membership/ family packages, benefits entitled to each package, and costs to upgrade or degrade possible packages. How much is it to add another member on our plan, how much is it to bring a friend, etc. Anything that has a separate or single session fee should be listed in the price plans.
Also, provide hours available for said packages. Example: recovery package is only available from 9AM-10PM, personal training from 9AM-5PM, BJJ is available from this time to this time, etc. If all packages and benefits are only available during specific…
33 votes -
Go to 24 hours OR at least extend holiday hours
Close and lock pool area and move to 24 hours/7 days a week OR at least extend holiday hours. Please! 🙏
32 votes -
Equipment problem reporting
Being able to notify Edge when equipment isn't working via app.
32 votes -
Sync InBody stats
Sync In Body stats to the app so we don’t have to keep track of the paper copies (or we don’t need to print them out at all)
30 votes
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