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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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204 results found

  1. A place to enter to alert staff to broken or not working machines or dirty bathrooms/tanning etc

    I come early and the rowing machine was not charged in womens areas and the bathroom was dirty

    479 votes

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    4 comments  ·  Other  ·  Admin →
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  2. Allow for cancelation of the membership in the app.

    Please allow for cancelations of a membership on the app. Provide paperwork that can be electronically signed or, at the very least, printed, signed and and scanned back.

    100 votes

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    1 comment  ·  Other  ·  Admin →
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  3. I want to follow (essentially vote for) a class instructor.

    I want to follow an instructor. Number of followers will help gym decide if time of class, type of class or instructor skill set is responsible for class attendance. There are a few instructors who regardless of what they teach I wont attend their class. And ones I like a lot that do not have a class during a time I can attend.

    41 votes

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    0 comments  ·  Other  ·  Admin →
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  4. A feature on the app showing all the machines and equipment in the gum and how to use them. And what each one is used for.

    A feature on the app that shows all the equipment and machines in the gym and videos on how to use them. Also a virtual tour of the gym via the app

    37 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Closures/Power Outages

    Send push notifications when the gym is closing due to inclement weather or power outages. Also, send notifications if the pool is to be closed for any reason. Send another notification for when the gym or pool is back open

    35 votes

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    0 comments  ·  Other  ·  Admin →
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  6. Have Child care hours posted in the app

    Along with hours of operation there should be hours for child watch. I’m a single mom so my son is with me all the time and I often forget there are only specific times he can go to the gym.

    34 votes

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    2 comments  ·  Other  ·  Admin →
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  7. Ability to message trainer on app

    I suggest Messaging trainer or class trainers on club4 app

    32 votes

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    1 comment  ·  Other  ·  Admin →
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  8. Equipment problem reporting

    Being able to notify Edge when equipment isn't working via app.

    31 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Membership packages

    Indicate current membership package, provide a list of possible membership/ family packages, benefits entitled to each package, and costs to upgrade or degrade possible packages. How much is it to add another member on our plan, how much is it to bring a friend, etc. Anything that has a separate or single session fee should be listed in the price plans.

    Also, provide hours available for said packages. Example: recovery package is only available from 9AM-10PM, personal training from 9AM-5PM, BJJ is available from this time to this time, etc. If all packages and benefits are only available during specific…

    31 votes

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    1 comment  ·  Other  ·  Admin →
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  10. Google Fit/Samsung Health

    Add functionality for Google Fit and Samsung Health connected apps and devices

    30 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Change membership type

    Instead of having to go up to the front desk to change the membership it would be better if there’s a way for us to change it so we won’t have a problem at the front desk cause the front desk won’t cancel or change our membership

    30 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Sync InBody stats

    Sync In Body stats to the app so we don’t have to keep track of the paper copies (or we don’t need to print them out at all)

    26 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Change home club in the app

    Be able to change your YouFit home club from the app. In the old app, you used to be able to change your preferred YouFit club but this still shows my original YouFit location I signed up with, which is not my home club anymore. Doesn't seem to be an option to change it in the app. OLD APP INTERFACE WAS MUCH BETTER!!!!

    25 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Guest pass accessible in app to bring a guest 1-3 times

    Guest pass accessible in app to bring a guest 1-3 times

    20 votes

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    0 comments  ·  Other  ·  Admin →
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  15. 20 votes

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    3 comments  ·  Other  ·  Admin →
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  16. Repair broken equipment in a timely manner, not months later

    Get equipment fixed quickly not months and months later

    19 votes

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    0 comments  ·  Other  ·  Admin →
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  17. 19 votes

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  18. Go to 24 hours OR at least extend holiday hours

    Close and lock pool area and move to 24 hours/7 days a week OR at least extend holiday hours. Please! 🙏

    16 votes

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  19. Recommend and vote specific equipment

    Recommend and vote to get specific equipment example pendulum leg press

    16 votes

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  20. Ability to Delete Payment Method for ABC Ignite Engagement

    When in payment methods for a member. It would be useful and transparent to be able to delete payment methods on the app e.g., expired cards or cards you don't want to have on file.

    Also - Instead of just having a link for Add new payment method, it'd be neat if we could also add an option to edit current payment method and a note where it states that the Primary method needs to be selected or else the payment will not go through.

    16 votes

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    planned  ·  1 comment  ·  Other  ·  Admin →
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