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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

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373 results found

  1. Favorite locations on app

    We used to be able to have multiple locations as our favorites, so will make it easier to select the class that you wanted to take now it has your home location as your favorite and you can’t set up additional would be nice to have multiple locations saved as favorites

    871 votes

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    35 comments  ·  Other  ·  Admin →
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  2. Show club crowd level on the app

    Show local club crowd level in the app.

    568 votes

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    6 comments  ·  Other  ·  Admin →
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  3. Gym Traffic - Best Times

    Given that we all have to use an app to scan in when utilizing the gym. There should be a way to ad a section to the app showing low, medium and high traffic average usage of the gym on a daily basis. The data should accumulate daily and monthly so we can gauge best times of day for low to medium traffic, so the members that have flexibility can. See and pick and choose low or medium traffic times.

    313 votes

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    1 comment  ·  Other  ·  Admin →
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  4. Hours

    Gym should be open until at least 8pm on Sat and Sun nights

    289 votes

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    11 comments  ·  Other  ·  Admin →
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  5. Add in a suggestion so we can report gym issues

    It would be great to be able to reach gym management about issues at the gym such as about equipment.

    272 votes

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    4 comments  ·  Other  ·  Admin →
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  6. Add points for whenever we check in and we can redeem them for free drinks, merch, etc.

    Add points. Whenever we check in, points are added to our account and we can redeem them for a free drink or merch.

    227 votes

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    1 comment  ·  Other  ·  Admin →
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  7. Hours need to expand

    M-F 6am-11pm
    Saturday & Sunday 6am-10pm. Makes it worth our money and doesn’t limit us so much.

    126 votes

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    2 comments  ·  Other  ·  Admin →
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  8. Ceiling Fans

    The gym will feel more pleasant with the AC lower and adding fans. It feels too hot and muggy. Specially in the cardio area and the babe cave.

    81 votes

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    2 comments  ·  Other  ·  Admin →
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  9. Be open 24hours again!!

    Everyone misses it, 😔
    It's more convenient for shift workers and think of all the new potential clients.

    58 votes

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    1 comment  ·  Other  ·  Admin →
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  10. App integrations

    Please add the samsung health app to your app integrations

    54 votes

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    1 comment  ·  Other  ·  Admin →
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  11. Free guest with $25 and $35 membership

    Ability to bring one free guest with $25 and $35 memberships. Other gyms make this an option for members that have a certain membership.

    48 votes

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    1 comment  ·  Other  ·  Admin →
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  12. A feature on the app showing all the machines and equipment in the gum and how to use them. And what each one is used for.

    A feature on the app that shows all the equipment and machines in the gym and videos on how to use them. Also a virtual tour of the gym via the app

    46 votes

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    1 comment  ·  Other  ·  Admin →
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  13. I want to follow (essentially vote for) a class instructor.

    I want to follow an instructor. Number of followers will help gym decide if time of class, type of class or instructor skill set is responsible for class attendance. There are a few instructors who regardless of what they teach I wont attend their class. And ones I like a lot that do not have a class during a time I can attend.

    46 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Change membership type

    Instead of having to go up to the front desk to change the membership it would be better if there’s a way for us to change it so we won’t have a problem at the front desk cause the front desk won’t cancel or change our membership

    45 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Go to 24 hours OR at least extend holiday hours

    Close and lock pool area and move to 24 hours/7 days a week OR at least extend holiday hours. Please! 🙏

    43 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Closures/Power Outages

    Send push notifications when the gym is closing due to inclement weather or power outages. Also, send notifications if the pool is to be closed for any reason. Send another notification for when the gym or pool is back open

    43 votes

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    0 comments  ·  Other  ·  Admin →
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  17. Ability to message trainer on app

    I suggest Messaging trainer or class trainers on club4 app

    42 votes

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    2 comments  ·  Other  ·  Admin →
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  18. Membership packages

    Indicate current membership package, provide a list of possible membership/ family packages, benefits entitled to each package, and costs to upgrade or degrade possible packages. How much is it to add another member on our plan, how much is it to bring a friend, etc. Anything that has a separate or single session fee should be listed in the price plans.

    Also, provide hours available for said packages. Example: recovery package is only available from 9AM-10PM, personal training from 9AM-5PM, BJJ is available from this time to this time, etc. If all packages and benefits are only available during specific…

    40 votes

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    1 comment  ·  Other  ·  Admin →
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  19. Equipment problem reporting

    Being able to notify Edge when equipment isn't working via app.

    38 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Guest pass accessible in app to bring a guest 1-3 times

    Guest pass accessible in app to bring a guest 1-3 times

    38 votes

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    1 comment  ·  Other  ·  Admin →
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