Billings and the ability to put membership on hold or cancel
Members should be able to view billings, as well as have the ability to put membership on hold or cancel.
Christopher Palese commented
Cancels and freezes should be done by management only in order to see why and a chance to save the cancel.
Cassie Jean-Pierre commented
Liza-Anne Mangum commented
Maybe not an indefinite hold but perhaps like a 90-day hold with a reminder 7 days before your account will be billed again. For like medical or financial hardship. And automatically be able to cancel if you move to an area with no bfit gym