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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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248 results found

  1. Signing up for classes

    Signing up for classes in the app without being redirected to a new browser where I have to sign in Again. Why do I even have the app at that point

    2 votes

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  2. Virtual classes

    Ability to do virtual classes in the gym classroom whenever there isn't a scheduled class.

    1 vote

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  3. Add a "Child Check- in" feature on the app

    Parent App should be in sync with each Child's account to allow Parent the ability to "Check-in" & reserve our children into the Youth classes. Consider parents who have more than (1) child enrolled in the Youth Classes, it would help speed up checking in if parents scan ID were connected to their children's classes.

    2 votes

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  4. The app needs an easy way to cancel a class. There is a fee for not going to a scheduled class but no easy way to cancel it

    Ability to cancel a class

    2 votes

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  5. Class cancellation in APP

    The ability to cancel a class in app if you can’t make it

    3 votes

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  6. Class search by time

    Add a search by time. I’d love a variety of classes at 430. Step or Zumba or locomotion at that hour would be so good! Not everyone can do morning.

    24 votes

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  7. Refined class search

    Is love to be able to search for a particular class format. An option to search for a certain kind of class and see a list of just those across all locations.

    40 votes

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    started  ·  1 comment  ·  Classes and Appointments  ·  Admin →
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  8. Wait list

    Functioning Wait List Feature

    1 vote

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  9. Early morning yoga

    Early morning yoga 6am yoga!!!

    5 votes

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  10. Ability to call or contact the gym to cancel

    If you need to cancel attending a class on the same day, there should be a way to call or text. If a class is full or will allow someone else to attend

    12 votes

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  11. Provide a detailed class description when booking classes. The previous comment was incorrectly closed. This remains unresolved

    Currently we can book classes through the app however we have no idea what 360 Express or body pump or any of these titles mean. A detailed description of each class within the booking component would go a long way in helping decide on whether or not I [and others] choose to attend it.

    29 votes

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    1 comment  ·  Classes and Appointments  ·  Admin →
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  12. Saving My Multiple Locations

    I have found that when I apply the multiple location function for classes that it doesn’t save it for future class selections. I have to go to multiple locations every time and pick and apply my choices.

    10 votes

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  13. See location of class BEFORE having to book since i go to 3 different locations. Also the ability to save filters instead of having to redo

    We should be able to see the location of the class before signing up. When you go to 3 locations and have 3 gyms filtered at the same time you have to book the class just to see which location it is at. It makes it extremely difficult when planning

    2 votes

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  14. Ability to favourite desired classes

    Like I take Pilates every week so I can have a separate favourites list with all my regular classes I take each week. Makes it easy to book.

    1 vote

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  15. adding somewhere where we can buy classes (sessions) or to book a trainer

    Being able to find yourself a personal trainer and buy session balances so it’s much easier to get into a class

    4 votes

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  16. Improve the UX of cancelling a class by rearranging the hierarchy of cancel CTA

    Improve the current user experience of cancelling a class by rearranging the hierarchy of cancel CTA

    Users who want to cancel a reservation for a booked class need to click into the reservations and click the ellipses on top in order to "cancel"

    As a user in this flow, I expect to see the CTA for "cancel" along side the CTA to mark as "attended"

    Currently, the content hierarchy within this card is confusing and doesn't match the user's expectation, please improve this. It's within best UX practice to allow users to easily cancel, don't make the user search for…

    1 vote

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  17. Find a class location improvement

    When viewing multiple Club 4 locations in “find a class” mobile app feature, the location state and number appear beneath the class, ie. TX30393. It would be easier to see the city beneath the class to take the guess work out of which TX location is offering a class I’m interested in.

    9 votes

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  18. Improve

    Do not limit number of locations when including a search. Save favorite locations: more than just one. Ability to cancel class at any time. Push notifications instead of email for waitlist

    3 votes

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  19. Show gym location alongside gym ID in scheduler

    2 votes

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  20. More classes in the middle of the day please

    I have weird work hours and more classes between 11am and 6pm would be great!

    19 votes

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    1 comment  ·  Classes and Appointments  ·  Admin →
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