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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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412 results found

  1. Adding pass to apple wallet does not work

    Dear Sir or Madam,

    Don’t know if it is just my phone, but I cannot add the entry pass to my apple wallet from the new Golds BC gym app. It keeps saying “try again” or “add later”.

    Many thanks

    19 votes

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  2. Knowing how many session I have available

    I cannot seem to find anywhere how many training sessions I have accumulated.

    5 votes

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    0 comments  ·  App experience  ·  Admin →
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  3. Able to sync with Android watch ave samsung health

    37 votes

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  4. Amenity Statuses

    Display amenity statuses based on member traffic volume in the app. Ex: Towel Service Limited, Steam Room down, Massage Chair Down, Equipment Down etc.
    Nothing more frustrating to arrive expecting to use amenities subscribed to only to find them broken or out of service.

    2 votes

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    0 comments  ·  App experience  ·  Admin →
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  5. Connection with myzone app

    You provide the monitor, but the apps don't connect

    15 votes

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    1 comment  ·  App experience  ·  Admin →
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  6. Increase brightness on barcode open

    Airline apps already do this to help make sure it scans the first time. I have to turn up the brightness every time I badge in

    2 votes

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  7. Make it easy to cancel

    Put a cancel subscription button there

    14 votes

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  8. Samsung fit

    Please add a syncing option for us with Samsung watches. I lose a lot of benefits not being able to sync them with my trainer.

    81 votes

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  9. Search for classes by Instructor without choosing a specific location

    3 votes

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  10. Fix your app

    This app is terrible. It doesn’t work properly and customer service is horrendous. Members have not been able to sign into my classes for several weeks due an issue with my email?! Here’s an idea, how about you make an app that works. Thanks!

    2 votes

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  11. A button to see RAC reward points

    A button to see the number of reward points a user has accumulated

    2 votes

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  12. Listing Equipment available in facility

    Listing equipment that can be utilized in each facility to better plan workout.

    4 votes

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  13. Bastards

    It’s not Etical what I can’t delete my payment Metod in the app, I had kidney stones and I have to stop going to the gym, there is no way that I can’t do it by the app….

    2 votes

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  14. freeze your account from the jersey strong app

    freeze your account from the jersey strong app

    2 votes

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  15. change your apple wallet barcode to 2d

    current barcode always requires the person behind the counter to stop what they’re doing and help scan the barcode. suggest 2d barcode for better/faster readability at more angles. shouldn’t require eq purchase 🙂

    4 votes

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  16. Sync App with Apple Health

    Make it so Apple Health data can sync with the App.

    8 votes

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  17. Need favorite 2 locations saved

    I need to search/book classes at 2 locations. It was easily done with the old app. But with the new app, I have to add the second location every time, because the new app would not save my favorite locations but only always start with a single location. This is time assuming and annoying.

    62 votes

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  18. Book with trainer through app

    I already have a trainer I have used and loved. It would make things so much easier if I could just book sessions with her through the app

    7 votes

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  19. Ability to search for a specific exercise. Lookup our stats for an exercise.

    If I want to look up a specific exercise that I did before to see what my stats were, I need to search every day in my workout plan until I find the exercise and then click on it. There should be some place where I can look at all the exercises I have ever completed and see what my stats are rather than looking through each workout session until I find it.

    3 votes

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  20. Upgrade picke ball app. Not being able to cancel reservations is very inconvenient

    2 votes

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