Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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  1. Better format for selecting classes

    Having to continually scroll to find a class/date is not user friendly. And when booking multiple classes at a time, your brought back to the top of the list. It would be easier to have the ability to select a date or some format to mainstream the process.

    8 votes

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    0 comments  ·  Classes and Appointments  ·  Flag idea as inappropriate…  ·  Admin →

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  2. 9 votes

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  3. Calendar search

    I want to filter when I search the calendar so only the class I’m looking for shows up

    5 votes

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    0 comments  ·  Classes and Appointments  ·  Flag idea as inappropriate…  ·  Admin →

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  4. tracks how often you go to the gym

    when you scan your barcode to get in the gym it will ad to a counter in the app showing how many times you’ve been to the gym in total. you could add to it and have different tabs to open a weekly tracker with a number of how many times you went in or monthly or yearly.

    4 votes

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    0 comments  ·  Habits and wellness  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Get back the check-ins !!! It’s needed for insurance and work reimbursement!

    Get back the check-ins !!! It’s needed for insurance and work reimbursement! We don’t want to have to ask the front desk every time we need it. We should be able to do this ourself and it’s crazy you didn’t bring this over to the new app.

    10 votes

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  6. You need a “cancel account” option

    Due to unprecedented events, you should give your customers the option to “pause” or “cancel” their monthly subscription.

    4 votes

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  7. 5 votes

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    0 comments  ·  Habits and wellness  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Keeping Previous Workouts

    Personally, I would like to be able to retain previous workouts from other phases on the gym app instead of them disappearing.

    4 votes

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  9. List of check ins like the old app had. Need this for medical insurance reimbursement.

    Need to be able to view my gym check ins. This is required by my insurance company to process my reimbursement.

    6 votes

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  10. It would be great to see how many times you have gone to the gym!

    Just a counter of his many days you have gone to the gym

    3 votes

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    0 comments  ·  Habits and wellness  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Having a way to link other smart watches like Choosice

    Fitness watches. I have a Choosie. I love it. You should be able to link other android watches.

    60 votes

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  12. cancelled events

    If an event is canceled in DataTrak, the app should let the member know that the class has been canceled. For example, if I cancel a barre class in DataTrak and I book over a Zumba (same date and time), on the app I can still see the Barre class. What it should say on the app (Cancelled class) so members know what happened to the class instead of deleting it.

    6 votes

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    0 comments  ·  Classes and Appointments  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Dark mode in the app for people with sensitive eyes

    Have the option for dark mode within the app so it can be easier on the eyes. Especially at night.

    4 votes

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  14. Ability to message trainer on app

    I suggest Messaging trainer or class trainers on club4 app

    5 votes

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  15. Pay as you go personal trainer

    No commitment/contract personal training.
    Paid in Full plan not monthly that you can sign up with in app or in person

    5 votes

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    0 comments  ·  Programs, workouts and exercises  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Access to freeze and unfreeze membership through the app

    The app should allow access to freeze or unfreeze your membership. You should not have to call in for something so simple. Saves customer and gym staff time.

    3 votes

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  17. Linking with the heart rate monitors sold at the front desk

    I wish the app would link to the heart rate monitors that have been sold at the front desk for the last several years.

    28 votes

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  18. Kids club reservations

    Make a spot where we can make a reservation online/ on the app for kids club.

    5 votes

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  19. Access to video feed of Children’s area

    Access through the app for parents whose children are checked into the children’s area

    8 votes

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  20. Cancelled class notification

    Could there be some type of notification whether email, text, or just in the app that says if a class gets cancelled at the last minute. Ive rushed and driven over 30 minutes to get to a class on time just to find out that the instructor couldnt make it and class got cancelled

    4 votes

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