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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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1102 results found

  1. Need personalized link for gym referrals/free pass

    There used to be a way to txt a gym pass with a personalized link so the member could get credit. That has been lost with the club4 app

    6 votes

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  2. Add how busy the gym is every hr

    Add Garmin Smart watches. Not just Fitbit. Would also be very, very useful if you put the busy times in the app so us as members can see what are the best times to go. Please clear your 🚻 also including the showers.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  3. Bluetooth check-in or NFC

    Have the app automatically recognize Bluetooth within range as you walk in the front door and automatically checks you in at the front desk rather than having to scan a barcode

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  4. Need favorite 2 locations saved

    I need to search/book classes at 2 locations. It was easily done with the old app. But with the new app, I have to add the second location every time, because the new app would not save my favorite locations but only always start with a single location. This is time assuming and annoying.

    59 votes

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    started  ·  0 comments  ·  App experience  ·  Admin →
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  5. Samsung fit

    Please add a syncing option for us with Samsung watches. I lose a lot of benefits not being able to sync them with my trainer.

    68 votes

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  6. Demonstration of equipment exercises

    I've belonged to fitness center that the app had section to show you the correct way to use each machine

    2 votes

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  7. App integrations

    Please add the samsung health app to your app integrations

    18 votes

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    0 comments  ·  Other  ·  Admin →
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  8. Add a section where you can create your own workout routines.

    would love to have a section where you can have different workout plans saved for certain days were you plan to only workout legs, back, arms, booty, or a mix workout. Where you can log your reps and sets and track how much weight you're lifting at, and be able to checkmark when you’ve completed an exercise in your list.

    2 votes

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  9. Access to freeze and unfreeze membership through the app

    The app should allow access to freeze or unfreeze your membership. You should not have to call in for something so simple. Saves customer and gym staff time.

    591 votes

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    planned  ·  1 comment  ·  App experience  ·  Admin →
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  10. 14 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Improve class signup

    It is difficult to navigate class signup. Add sort and filter features to make it easier to find and enroll in specific classes.

    Also, remove the validation for instructor email address. As a class participant, I shouldn’t have to be concerned about the back end data. (I was unsuccessful enrolling in 2 different classes because the instructor’s email address was assigned to a different user. I guess I’ll have to sign up for those classes in the old app )

    166 votes

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  12. 11 votes

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  13. Ignite - schedule more classes

    Almost all the Ignite classes are completely booked. Looking at it's popularity, it should be simple decision.

    Pls add more Ignite classes.

    2 votes

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  14. Alternative workouts to deal with injuries

    I suffered a shoulder injury back in June that is still healing.
    It precludes me from doing upper body workouts that stress the shoulders/upper back area.
    I would love to see alternative exercises to not strain active injuries, while still strengthening the body.

    228 votes

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  15. Push Notifications for In-App Changes

    Need push notifications for messages from trainers, changes to workout plans and scheduled sessions.

    3 votes

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  16. Add a spin bike to the ladies gym!

    Having a spin bike in ladies gym instead of just class or main gym.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  17. Knowing how many session I have available

    I cannot seem to find anywhere how many training sessions I have accumulated.

    3 votes

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  18. Having a meter to tell you the capacity or how busy it is before you go

    Show how busy the gym is at that time, like a busy meter

    90 votes

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  19. Being able to talk to sales department when you have a problem on your credit card

    When you call the gyms phone number. You should have the option to talk to the sales department and through the app. I think it's only fair that this gym is not over charging us with their prices.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Offer Pilates early am or late pm pleaseee

    Pilates is only offered at 10am on Tuesday and Thursday can we get a Sunday class or early am like 6am or late pm like 7pm for week days

    2 votes

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