Member - ABC Ignite Engagement
201 results found
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A place to enter to alert staff to broken or not working machines or dirty bathrooms/tanning etc
I come early and the rowing machine was not charged in womens areas and the bathroom was dirty
473 votes -
Google Fit/Samsung Health
Add functionality for Google Fit and Samsung Health connected apps and devices
25 votes -
Repair broken equipment in a timely manner, not months later
Get equipment fixed quickly not months and months later
18 votes -
Extend hours of operation
I’m sure I’m speaking for all the early birds or parents, I would like to extend the hours of operations by two hours before or after, if you cannot do 24 hr gym. The two hours makes a huge difference.
Definitely would help any new parents out there trying to get back to working out but can’t go when your child is awake.
9 votes -
A way to cancel my membership online
I tried to cancel my membership in store, and was denied told to do it online. Only for it to be a longer process. There’s no function in the app the allows you to view your membership agreement or cancellation policies for your contract. So maybe an easier way to get in contact with someone or an actual function that allows this process to happen quicker than a 2-3 week response period.
13 votes -
Go to 24 hours OR at least extend holiday hours
Close and lock pool area and move to 24 hours/7 days a week OR at least extend holiday hours. Please! 🙏
16 votes -
Open at 6 am on Saturdays
Open earlier on Saturdays , some ppl work on Saturdays
15 votes -
Hours of operation
Access and operation hours are incredibly inconvenient, especially Friday, Saturday, and Sundays.
900pm close time on Friday evenings is quite ridiculous as more than less people have the chance to workout later due to Saturday work hours for members. Closing at 11pm Monday through Thursday is tolerable during winter hours when days are shorter but come early summer while it is lighter later it doesn’t get dark until 830pm I plan to cancel my membership as I work until dark every day. Currently I drive 25 minutes to the nearest Edge and the hours of operation does not leave me…7 votes -
App integrations
Please add the samsung health app to your app integrations
11 votes -
Allow for cancelation of the membership in the app.
Please allow for cancelations of a membership on the app. Provide paperwork that can be electronically signed or, at the very least, printed, signed and and scanned back.
98 votes -
19 votes
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Notify and Fix broken elliptical and treadmills, and locks in lockers and while being repaired put a note that says which are out of order
Fix broken locks in lockers and while being repaired put a note that says which are out of order just like you do for most machines. Post out of order signs on treadmills that don’t work entirely.
3 votes -
Healthy competition between members
On the older app we had where other members can see your daily workout and could like it also with monthly competition with app users also we had bio age I think it we had where members can compete with most days at the gym how many calories burn or steps challenge would keep members engaged on the app and help with their wellness journey.
6 votes -
Being able to talk to sales department when you have a problem on your credit card
When you call the gyms phone number. You should have the option to talk to the sales department and through the app. I think it's only fair that this gym is not over charging us with their prices.
2 votes -
Live chat
A live chat feature to chat with front desk workers if you have any questions so they can fix things like billing issues or stuff very fast without having to go in or call to fix it
2 votes -
5 votes
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Favorite locations on app
We used to be able to have multiple locations as our favorites, so will make it easier to select the class that you wanted to take now it has your home location as your favorite and you can’t set up additional would be nice to have multiple locations saved as favorites
12 votes -
Stop members from camping out on a machine.
Some people are staying on a machine while resting and blocking their use. If it was a few minutes between reps I would understand but ten or more is too long!
3 votes -
Fix the water pressure in the showers, I’d do weak
Fix there water pressure in the showers, there is absolutely no pressure in the Media, Pa location
2 votes -
Make weight tracking optional
When signing up, the app forces you to enter a starting weight. The feature itself is fine but it should be optional. I am in recovery for disordered eating and I go to the gym to focus on things like building strength, increasing stamina, etc. and would rather not focus on the number on the scale, which can trigger unhealthy habits for me (and I’m sure I’m not the only one).
Let people decide which metrics are important for them to track.
12 votes
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