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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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52 results found

  1. Open for Booking Notification

    Please reinstate the feature where we can request notification for when a class is open for booking. That was a really nice feature in the "old" app!

    10 votes

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    completed  ·  0 comments  ·  Classes and Appointments  ·  Admin →
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  2. cancelled events

    If an event is canceled in DataTrak, the app should let the member know that the class has been canceled. For example, if I cancel a barre class in DataTrak and I book over a Zumba (same date and time), on the app I can still see the Barre class. What it should say on the app (Cancelled class) so members know what happened to the class instead of deleting it.

    15 votes

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    completed  ·  0 comments  ·  Classes and Appointments  ·  Admin →
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  3. Add Occupancy to Home Screen.

    The Occupancy count is great! I just wish it were easier to see. I would like it to be at the top when I first login.

    67 votes

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    completed  ·  1 comment  ·  Admin →
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  4. Add method to request notification when class available for booking

    9 votes

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    completed  ·  0 comments  ·  Classes and Appointments  ·  Admin →
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  5. Un-Book Option

    You should have a way to un-book a class once you have booked it. Just in case someone cannot make it or if they want to enroll in a different class.

    5 votes

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    completed  ·  0 comments  ·  Programs, workouts and exercises  ·  Admin →
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  6. Allow user to BOOK classes more than one week ahead. Currently only allows user to book classes one week ahead.

    Allow a user to BOOK classes MORE THAN 1 WEEK in advance. Why limit to 1 ???

    2 votes

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    completed  ·  0 comments  ·  Classes and Appointments  ·  Admin →
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  7. Payment update options

    The ability to update the payment option for personal training, or, at the least, the option when I update my payment information for my club membership, for the associate to be prompted to select this as my payment information for all accounts.

    12 votes

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    completed  ·  0 comments  ·  Admin →
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  8. Allow secondary user on account to use the app

    The secondary user on my account does not have his own account to use the app. He has to log into mine. Secondary users should have access to either have their own app account or the ability to add a secondary user on one app account

    4 votes

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    completed  ·  0 comments  ·  Other  ·  Admin →
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  9. Notifications for waitlist pushed to phone, not just email.

    It would be nice to get a notification this way instead. I always miss openings but I also don’t want to have too turn my email notifications on. Why can’t the app just use push notifications?

    5 votes

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    completed  ·  0 comments  ·  Classes and Appointments  ·  Admin →
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  10. Add date to “Today” and “Tomorrow” headings in class sign up page.

    Currently the date is not listed next to “today” and “tomorrow” on the class list/sign-up page. Suggest adding the date just so it is perfectly clear what day/date is being referenced.

    9 votes

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    completed  ·  0 comments  ·  Admin →
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  11. The ability to sign up for classes earlier than 15 minutes before they start

    15 mins is very last minute and people may be driving to the gym in that window. It would be nice to have the availability to sign up for a class earlier so you don't have to drive and reserve at the same time.

    5 votes

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    completed  ·  0 comments  ·  Admin →
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  12. I'd like to see class fitness level indicated on the class selections section of the App.

    8 votes

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    completed  ·  0 comments  ·  Admin →
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