Staff / Trainer - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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  1. Screenshot Blocker for Barcodes

    Clients are reporting that members are able to do a screen shot of their ABC barcode and text/share to a non-member thus allowing that non-member to use the screenshot of the barcode to gain access to their gym. They want us to enable the app to where a member cannot screenshot or share the image with anyone else thus preventing fraudulent activity. Typically it turns the screen black or at least the outcome of the screen shot. Example similar to the Les Mills feature where a member cannot screen record any of the content that is playing on their phone.

    11 votes

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  2. A toggle option for being a client and trainer

    PT hub an option for yourself to be a trainer and a client both and toggle between the two. It would be nice to write your own workouts in the app and be able to ''train'' yourself or have a client view.

    12 votes

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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Recording Video Calls

    Best Fitness is requesting to have the ability to record video call appointments

    6 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Allow the client access permission to be toggled

    Give Owner/Admin the ability to toggle Client Access depending on the team member role.

    For example, have the ability to toggle a setting to allow the Shared Trainer role to access all clients not just assigned locations.

    2 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Customer Service Email on the APP

    The contact email in the APP engagementhelp@abcfitness.com can be confusing to members, quite a few members email into this email to freeze or cancel or dispute payments etc. Can something be added that says: This email is ONLY intended to research, troubleshoot, and escalate app problems that are being presented to members/clients. Do not use this contact for any membership changes or concerns.

    1 vote

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Auto-build a program where clients specify equipments/days available to workout

    Save the gym operator time instead of having their trainers having to build beginner workouts so clients can self-service.

    1 vote

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    0 comments  ·  Programs, Workouts, Exercises  ·  Flag idea as inappropriate…  ·  Admin →

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  7. 1 vote

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    0 comments  ·  Meal planner (in-app)  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Remove the ability to add workouts

    • Clients/members SHOULDN'T be allowed to add workouts and programming by clicking on the + Add workout button. This would be a big deterrent to our program.
    1 vote

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    0 comments  ·  Programs, Workouts, Exercises  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Workers wanting to take classes

    Allowing workers to use their account for signing up for classes without needing to make a separate account with different email.

    1 vote

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    0 comments  ·  Class booking  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Ability to group locations into regions / state

    Ability to group clubs like Seattle, Tacoma into Washington state.
    Or multiple states into a group like "Northwest"

    2 votes

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  11. Can we add a dark mode for the desktop version? It would help with programming for clients later during the day.

    Can we add a dark mode for the desktop version? It would help with programming for clients later during the day.

    7 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

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  12. 4 votes

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  13. Adjust the order list of Appointments

    Ability for clubs to adjust the order in which appointments appear in the app for members

    1 vote

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    0 comments  ·  Appointment booking  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Easier way to swap clients between trainers

    Easier way to swap clients with other trainers in my company. If another trainer sells training for me, I want the client in my trainerize. However, I need to ask the trainer to go and delete them from their trainerize first before I can add them. This would be an easier process if I could go in an add a client without having to get another trainer to delete them from their app first

    1 vote

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  15. Add ability for link sharing for Trainer's Appointment Availability

    Add ability for link sharing to Trainer's availability on Trainerize and/or Datatrak like Calendly does: https://help.calendly.com/hc/en-us/articles/223193448-Sharing-your-scheduling-link

    1 vote

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    0 comments  ·  Appointment booking  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Moderating/Censoring Inappropriate Language

    Implementing an automatic moderation process (or auto-flag) for preset restricted words in either group or individual chats.

    3 votes

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  17. group sync ABC memberships and recurring services that have the same automation setup

    memberships and recurring services that have the same automation, you should only have to set up the automation for those once and the rest should get set up automatically

    4 votes

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  18. Hide Enrollment Numbers

    I have a few classes that are new at a new location. I have a few members that are being discouraged from enrolling in a class if they see 2/50 enrolled.

    1 vote

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  19. Update app design/layout

    Trainerize is a great app, but some feedback says the calendar and the ‘list style’ workout layout is a bit “ugly and outdated”
    I would love to give clients the option to view a ‘card style’ layout, similar to true coach.
    Are you planning on updating the app design anytime soon?

    3 votes

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  20. 2 votes

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