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Staff / Trainer - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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90 results found

  1. Instructors should be able to see schedules a week ahead of time. We should also be able to check members into classes.

    Instructors should be able to see classes a week- month ahead of time even though members can’t sign in until 24 hours prior. We should also be able to check members into classes

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  2. connect to samsung health

    C9NNECT to android health apps such as Samsung Health

    1 vote

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  3. Communication

    It would be Great to be able to text the members in our classes. This is especially helpful if we haven’t seen a member in a while if a member was injured or if we have to cancel class at the last minute

    1 vote

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    0 comments  ·  Class booking  ·  Admin →
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  4. 3 votes

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  5. Class Frequency

    Indicate the number of times the client has attended the class. This would allow the fitness instructor to easily identify first time guests as well as acknowledge regulars.

    5 votes

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  6. Not getting notifications on my Home Screen or banners and am missing important client messages. All notice settings are switched on….

    Not getting notifications on my Home Screen or banners nor iwatch from clients and am missing important client messages. All notice settings are switched on in my iPhone but still doesn’t work. Clients are saying the same. Please fix.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. Appointments don't go to the app after you set them up on the computer

    The app is not showing all if the appointments that were scheduled on the computer. I've had this app since October and it has gotten worse

    1 vote

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  8. Be able to write down. Changes or any important point in each exercise if neccssary

    Be able to write down or type any changes on the exercise
    Right now we can just see the exercise number of set and reps
    We can not add any comments or change the exercise right away. Un less we insert another movement.

    3 votes

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  9. Automatic check in messages for group classes. Sent out bi weekly

    Automatic messaging to check on member attendance and success.

    4 votes

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  10. Manual Check into Class - Time limit

    Need to Limit Time to say 2 hours prior to class that a member can manually check into a class. Currently they can book a class and check into the class as soon as they are booked. Even if it is a Week in advance.
    Causing major issues with booking. Clients not showing up to classes but are marked as attended. issues for members that want to take the class and issues for payroll. As classes are showing full but only a fraction of the members are showing up.

    11 votes

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    started  ·  0 comments  ·  Class booking  ·  Admin →
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  11. Create programs from mobile device

    The ability to see master programs/workouts and create new ones from a mobile device

    2 votes

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  12. Screenshot Blocker for Barcodes

    Clients are reporting that members are able to do a screen shot of their ABC barcode and text/share to a non-member thus allowing that non-member to use the screenshot of the barcode to gain access to their gym. They want us to enable the app to where a member cannot screenshot or share the image with anyone else thus preventing fraudulent activity. Typically it turns the screen black or at least the outcome of the screen shot. Example similar to the Les Mills feature where a member cannot screen record any of the content that is playing on their phone.

    28 votes

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    2 comments  ·  Other  ·  Admin →
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    We are developing secure QR Barcodes which will not prevent a screenshot from being taken but will solve this issue by limiting the validity time period for barcodes.

  13. Improve search feature within exercise library

    Currently, the search feature is very glitchy and will not hold onto search terms for more than a few seconds before resetting to the full exercise library. It makes it almost impossible to find anything without having to retype it multiple times.

    2 votes

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  14. Have Trainerize sessions sync to client’s personal calendar

    Some of my clients have requested that Trainerize automatically syncs appointments to their personal calendar apps instead of manually putting in appointments or looking at Trainerize app

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Employees need to see full gym schedule

    Employee view does not show full gym schedule. We need this to recommend additional classes to members.

    13 votes

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    planned  ·  0 comments  ·  Class booking  ·  Admin →
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  16. Hide classes when the time for the event has passed

    The app used to hide classes the moment that class start time hit. In this new rendition, people will see any prior class that hasn't been closed out, which again, might cause some confusion for the members.

    4 votes

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    started  ·  0 comments  ·  Class booking  ·  Admin →
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  17. Please add a Block to track Blood Glucose

    I’m a nutritionist and work with pre diabetics. We track their blood glucose reading and would like to see a daily or weekly graph for that. Similar to RHR graph

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. Family Memberships - Ability to switch between family members in app

    Most family plans include minors who do not have an email address or are too young to be using a mobile device.

    Please implement the feature for family plans to display their different barcodes/users when the primary member does not want or has other unique email addresses for the family members.

    3 votes

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  19. App to display the amenities that the member has access to based on membership type.

    Clients would like members to be able to view their membership type and amenities in the app. For example if I am a Gold member (level higher than Basic) the member should see they have access to: Gym 24 hours, Tanning Beds, Towel Service, 1 complimentary Smoothie (once a month). Also would love to have a comparison for "If I upgrade to Platinum, I would get these additional amenities: 2 PT training sessions, pool access, tennis courts.

    4 votes

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  20. When my current client resigns. DONT DROP THEM FROM MY TRAINERIZE

    When my current client resigns. DONT DROP THEM FROM MY TRAINERIZE

    Had 2 clients unable to access their program and had to wait on my manager to change it.

    2 votes

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