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Staff / Trainer - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve ABC Ignite Engagement for coaches, trainers and gym staff?

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92 results found

  1. Employees need to see full gym schedule

    Employee view does not show full gym schedule. We need this to recommend additional classes to members.

    15 votes

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    planned  ·  0 comments  ·  Class booking  ·  Admin →
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  2. Recording Video Calls

    Best Fitness is requesting to have the ability to record video call appointments

    15 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Instructors should be able to see schedules a week ahead of time.

    Instructors should be able to see schedules a week ahead of time.

    14 votes

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    1 comment  ·  Other  ·  Admin →
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  4. Instructors should be able to see schedules a week ahead of time. We should also be able to check members into classes.

    Instructors should be able to see classes a week- month ahead of time even though members can’t sign in until 24 hours prior. We should also be able to check members into classes

    12 votes

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    2 comments  ·  Other  ·  Admin →
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  5. Manual Check into Class - Time limit

    Need to Limit Time to say 2 hours prior to class that a member can manually check into a class. Currently they can book a class and check into the class as soon as they are booked. Even if it is a Week in advance.
    Causing major issues with booking. Clients not showing up to classes but are marked as attended. issues for members that want to take the class and issues for payroll. As classes are showing full but only a fraction of the members are showing up.

    11 votes

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    started  ·  0 comments  ·  Class booking  ·  Admin →
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  6. Can we add a dark mode for the desktop version? It would help with programming for clients later during the day.

    Can we add a dark mode for the desktop version? It would help with programming for clients later during the day.

    9 votes

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    2 comments  ·  Admin →
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  7. Class Frequency

    Indicate the number of times the client has attended the class. This would allow the fitness instructor to easily identify first time guests as well as acknowledge regulars.

    8 votes

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    0 comments  ·  Class booking  ·  Admin →
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  8. Ability for class leaders to interact with clients for group classes

    A

    8 votes

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    under review  ·  1 comment  ·  Admin →
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  9. connect to samsung health

    C9NNECT to android health apps such as Samsung Health

    7 votes

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    1 comment  ·  Habits and wellness  ·  Admin →
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  10. Automatic check in messages for group classes. Sent out bi weekly

    Automatic messaging to check on member attendance and success.

    7 votes

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    0 comments  ·  Habits and wellness  ·  Admin →
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  11. Update app design/layout

    Trainerize is a great app, but some feedback says the calendar and the ‘list style’ workout layout is a bit “ugly and outdated”
    I would love to give clients the option to view a ‘card style’ layout, similar to true coach.
    Are you planning on updating the app design anytime soon?

    7 votes

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    0 comments  ·  Admin →
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  12. Calendar Sync functionality does not work

    Fix the sync calendar appointments for coaches and allow to sync with IOS calendar for iPhone and Outlook. Not user friendly and it doesn’t work accurately. It also doesn’t sync well from the ABC tools the gym uses so members don’t always get notices of their appointments.

    6 votes

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    0 comments  ·  Appointment booking  ·  Admin →
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  13. Have Trainerize sessions sync to client’s personal calendar

    Some of my clients have requested that Trainerize automatically syncs appointments to their personal calendar apps instead of manually putting in appointments or looking at Trainerize app

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Family Memberships - Ability to switch between family members in app

    Most family plans include minors who do not have an email address or are too young to be using a mobile device.

    Please implement the feature for family plans to display their different barcodes/users when the primary member does not want or has other unique email addresses for the family members.

    6 votes

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    0 comments  ·  Class booking  ·  Admin →
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  15. Communication

    It would be Great to be able to text the members in our classes. This is especially helpful if we haven’t seen a member in a while if a member was injured or if we have to cancel class at the last minute

    5 votes

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    0 comments  ·  Class booking  ·  Admin →
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  16. Be able to write down. Changes or any important point in each exercise if neccssary

    Be able to write down or type any changes on the exercise
    Right now we can just see the exercise number of set and reps
    We can not add any comments or change the exercise right away. Un less we insert another movement.

    5 votes

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    0 comments  ·  Programs, Workouts, Exercises  ·  Admin →
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  17. App to display the amenities that the member has access to based on membership type.

    Clients would like members to be able to view their membership type and amenities in the app. For example if I am a Gold member (level higher than Basic) the member should see they have access to: Gym 24 hours, Tanning Beds, Towel Service, 1 complimentary Smoothie (once a month). Also would love to have a comparison for "If I upgrade to Platinum, I would get these additional amenities: 2 PT training sessions, pool access, tennis courts.

    5 votes

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    0 comments  ·  Payments and memberships  ·  Admin →
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  18. Hide Enrollment Numbers

    I have a few classes that are new at a new location. I have a few members that are being discouraged from enrolling in a class if they see 2/50 enrolled.

    5 votes

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    0 comments  ·  Admin →
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    under review  ·  Troy Freet responded

    Enrollment numbers may be both a detractor and an attractor for a class. The best approach would be to hide the class attendance for classes under a certain percentage and show the attendance for classes over a certain percentage. We are considering this for future enhancement.

  19. When payment is due, receive a notification

    When a payment is approaching, user can receive a pop-up, banner, or push notification letting them know their payment is nearly due. The link will take them directly to the page to make their payment.

    5 votes

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    1 comment  ·  Admin →
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  20. Ability to sell Memberships via the app

    5 votes

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    0 comments  ·  Admin →
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Staff / Trainer - ABC Ignite Engagement

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