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Staff / Trainer - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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90 results found

  1. Screenshot Blocker for Barcodes

    Clients are reporting that members are able to do a screen shot of their ABC barcode and text/share to a non-member thus allowing that non-member to use the screenshot of the barcode to gain access to their gym. They want us to enable the app to where a member cannot screenshot or share the image with anyone else thus preventing fraudulent activity. Typically it turns the screen black or at least the outcome of the screen shot. Example similar to the Les Mills feature where a member cannot screen record any of the content that is playing on their phone.

    29 votes

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    2 comments  ·  Other  ·  Admin →
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    started  ·  Troy Freet responded

    We are developing secure QR Barcodes which will not prevent a screenshot from being taken but will solve this issue by limiting the validity time period for barcodes.

  2. Employees need to see full gym schedule

    Employee view does not show full gym schedule. We need this to recommend additional classes to members.

    14 votes

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    planned  ·  0 comments  ·  Class booking  ·  Admin →
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  3. Recording Video Calls

    Best Fitness is requesting to have the ability to record video call appointments

    14 votes

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    0 comments  ·  Other  ·  Admin →
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  4. Manual Check into Class - Time limit

    Need to Limit Time to say 2 hours prior to class that a member can manually check into a class. Currently they can book a class and check into the class as soon as they are booked. Even if it is a Week in advance.
    Causing major issues with booking. Clients not showing up to classes but are marked as attended. issues for members that want to take the class and issues for payroll. As classes are showing full but only a fraction of the members are showing up.

    11 votes

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    started  ·  0 comments  ·  Class booking  ·  Admin →
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  5. Instructors should be able to see schedules a week ahead of time. We should also be able to check members into classes.

    Instructors should be able to see classes a week- month ahead of time even though members can’t sign in until 24 hours prior. We should also be able to check members into classes

    8 votes

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    1 comment  ·  Other  ·  Admin →
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  6. 8 votes

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    under review  ·  1 comment  ·  Admin →
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  7. Can we add a dark mode for the desktop version? It would help with programming for clients later during the day.

    Can we add a dark mode for the desktop version? It would help with programming for clients later during the day.

    7 votes

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  8. Class Frequency

    Indicate the number of times the client has attended the class. This would allow the fitness instructor to easily identify first time guests as well as acknowledge regulars.

    5 votes

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  9. Hide Enrollment Numbers

    I have a few classes that are new at a new location. I have a few members that are being discouraged from enrolling in a class if they see 2/50 enrolled.

    5 votes

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    under review  ·  Troy Freet responded

    Enrollment numbers may be both a detractor and an attractor for a class. The best approach would be to hide the class attendance for classes under a certain percentage and show the attendance for classes over a certain percentage. We are considering this for future enhancement.

  10. Automatic check in messages for group classes. Sent out bi weekly

    Automatic messaging to check on member attendance and success.

    4 votes

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  11. Hide classes when the time for the event has passed

    The app used to hide classes the moment that class start time hit. In this new rendition, people will see any prior class that hasn't been closed out, which again, might cause some confusion for the members.

    4 votes

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    started  ·  0 comments  ·  Class booking  ·  Admin →
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  12. Family Memberships - Ability to switch between family members in app

    Most family plans include minors who do not have an email address or are too young to be using a mobile device.

    Please implement the feature for family plans to display their different barcodes/users when the primary member does not want or has other unique email addresses for the family members.

    4 votes

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  13. App to display the amenities that the member has access to based on membership type.

    Clients would like members to be able to view their membership type and amenities in the app. For example if I am a Gold member (level higher than Basic) the member should see they have access to: Gym 24 hours, Tanning Beds, Towel Service, 1 complimentary Smoothie (once a month). Also would love to have a comparison for "If I upgrade to Platinum, I would get these additional amenities: 2 PT training sessions, pool access, tennis courts.

    4 votes

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  14. New Client Assigned - Email Notifications

    The logic behind "New Client Assigned" notifications only applies to new members.

    Suggestion: Trigger an in-app/email notification for the new trainer when a member is assigned from one trainer to another.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Ability for Trainers to Verify and Complete events through app

    Allow trainers to verify events through the app so they get marked auto-completed in DT. Currently, members can manually check-in and verify to events through the app but not trainers.

    4 votes

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  16. When payment is due, receive a notification

    When a payment is approaching, user can receive a pop-up, banner, or push notification letting them know their payment is nearly due. The link will take them directly to the page to make their payment.

    4 votes

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    1 comment  ·  Admin →
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  17. Update app design/layout

    Trainerize is a great app, but some feedback says the calendar and the ‘list style’ workout layout is a bit “ugly and outdated”
    I would love to give clients the option to view a ‘card style’ layout, similar to true coach.
    Are you planning on updating the app design anytime soon?

    4 votes

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  18. group sync ABC memberships and recurring services that have the same automation setup

    memberships and recurring services that have the same automation, you should only have to set up the automation for those once and the rest should get set up automatically

    4 votes

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    1 comment  ·  Admin →
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  19. 4 votes

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  20. 3 votes

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